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about Fairway

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

For J.D. Power 2023 Award information, visit www.jdpower.com/awards
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555

He was very helpful in explaining the rates, the impact to our payment and what our best course of action for the rates should be.

Ganesh
Allen
TX
Date:
3/18/2024
5
5555555

Becky not only help with my loan. But she also help find me homeowners insurance.

Timothy
Beloit
WI
Date:
3/18/2024
5
5555555

Jason explained everything clearly and kept us in the loop throughout the entire process. He was very easy to get along with and was great at keeping everything organized and communicating what he needed from us.

Scott
Fort Collins
CO
Date:
3/18/2024
5
5555555

Jason was very personable and incredibly organized! He was able to work quickly with our realtor when we needed to make an offer on a house in a very small time frame.

Scott
Date:
3/18/2024
5
5555555

Lisa was wonderful. Always prompt, attentive and available and ready for anything that came up. Would highly recommend Lisa Conner.

Lauren
Akron
OH
Date:
3/18/2024
5
5555555

Holly went WAY above and beyond and I am so thankful for her.

Nicole
Pinetop
AZ
Date:
3/18/2024
5
5555555

This process was not stressful at all

Robert
Ladson
SC
Date:
3/18/2024
5
5555555

Josh and team were prompt, friendly, motivated and knowledgeable. Great support. We have no complaints, everything went smooth! Our agent and the title company were both impressed with the service provided by Fairway. We would recommend Josh and his team to anyone looking for a lender.

Tino
Bastrop
TX
Date:
3/18/2024
5
5555555

Prompt service, transparent information exchange, answering all our queries

Sunandan
Indianapolis
IN
Date:
3/18/2024
5
5555555

Just the gift portion of the plan was a little frustrating.

Martha
Apple Valley
MN
Date:
3/18/2024
5
5555555

You guys are deed a Good job to help us .

Teferi
Sioux Falls
SD
Date:
3/18/2024
5
5555555

La dedicación

Sugey
South Elgin
IL
Date:
3/18/2024
5
5555555

Lynn is an expert who knows her business and industry in such depth that she is able to create strategies that serve her clients well, both short and long-term. She is not only knowledgeable, but professional and an excellent communicator. She is proactive and responsive, consistently providing services that others don’t and that benefit her clients. Lynn’s team shares her standards for communication and professionalism executing the loan process smoothly. Lynn and her team understand that building trust and confidence are so important. I would recommend Lynn above and beyond others I have worked with!

Elizabeth
Englewood
CO
Date:
3/18/2024
5
5555555

Everything was smooth, informational and low work on my end.

Lathon
Gadsden
AL
Date:
3/18/2024
5
5555555

Great service, attention to details and personalized guidance. Can wait to use your services soon again. Thank you for your time and help.

Maritza Cruz
Date:
3/18/2024
5
5555555

Complete Service, great attention to details, and most of all guidance thru the entire process. I looking forward to use your services soon agan. Thanks for all your time and help.

Provi
Coconut Creek
FL
Date:
3/18/2024
5
5555555

Overall totally satisfied! 😊 Rob and his team were excellent! He was so informative and helpful along our journey. Made the process very simple. Highly highly recommend!!!

Tawni Sinclair
Date:
3/18/2024
5
5555555

Heather has been great from start to finish. Very positive experience from the start. Very awesome at communicating the whole process at anytime during the day or weekend. Even though we might have taken alot from her time from her personal life, it never seemed that we are taking time away from her at all. She was a phone call/text away throughout the process and very knowledgeable about everything that we needed help with. Genuinely a fabulous experience overall and anyone would be lucky to have Heather by their side during the home buying process. Heather- Thank you very much for all the hard work you put into helping Kait and I. We really appreciate all you have done to make things as seamless as possible. Fairway is lucky to have you!

Amgad
Milwaukee
WI
Date:
3/18/2024
5
5555555

Rob was absolutely fantastic! He was there every step of the way for us. So so helpful and everything he said was going to happen along the journey, happened exactly that way. 10/10 highly recommend him!! Luke and Tawni

luke Naccarato
Date:
3/18/2024
5
5555555

The communication and the time that was given.

Megan
Millers
MD
Date:
3/18/2024
5
5555555

This was our first mortgage experience and we had no idea what we were doing! Christine spent all the time necessary to answer our questions and help us understand everything from start to finish. The process couldn't have been easier thanks to Christine and the rest of team at Fairway.

Jason
North Canton
OH
Date:
3/17/2024
5
5555555

Prompt communication, clear explanations, honesty, and regular check-ins even in between different stages.

Rael
New Brighton
MN
Date:
3/17/2024
5
5555555

Worked very fast, friendly and communicative! Great people and company!

Allen Garrett
Date:
3/17/2024
5
5555555

Sam was great to work with! He was prompt with communication, friendly, and professional. He also had great explanations and let us know what steps to expect going forward. I also appreciated his honesty throughout the process.

Rael Ogega
Date:
3/17/2024
5
5555555

Very personable. Great communication. Definitely on top of her game. Would absolutely recommend her.

Aurora
Pevely
MO
Date:
3/17/2024
5
5555555

José is a professional guy

Santiago
Davenport
FL
Date:
3/17/2024
5
5555555

Nick and his team move quick! They were able to answer any questions I had!

Keren
Madera
CA
Date:
3/17/2024
5
5555555

Everything!

Jessica
Indianapolis
IN
Date:
3/17/2024
5
5555555

Robin was very informative, professional, and very very patient. I look forward to working with her in the future as well as referring future clients.

Pamela
Wilmington
DE
Date:
3/17/2024
5
5555555

Angie and Team Turley were absolutely amazing!!! Angie answered our questions day and night, and always kept us updated with current changes. I would recommend her and her team to anyone looking for financing. My wife and I are so pleased to find these great humans who truly cared about us.

Garth Vanleeuwen
Date:
3/17/2024
5
5555555

Timely communication, regular availability and support throughout the process. All great people.

Justin
Sevierville
TN
Date:
3/17/2024
5
5555555

Everything went well through closing

Kabongwe
Charlotte
NC
Date:
3/17/2024
5
5555555

Great service and timeliness.

Lina
Atlanta
GA
Date:
3/17/2024
5
5555555

Everything was efficiently and quickly put together. Closing was easy!

Daniel
Washington
DC
Date:
3/17/2024
5
5555555

5.0 Stars!

Bailey Ardrey
Date:
3/17/2024
5
5555555

5.0 Stars!

Bailey Ardrey
Date:
3/17/2024
5
5555555

Personalized help and support throughout the process! It was so nice to be able to pick up the phone and get quick answers to my questions. Especially since this was all brand new to me, I greatly appreciate the time and care Brenda took in teaching me everything I needed to know!

Bailey
Medina
OH
Date:
3/17/2024
5
5555555

Chris provided excellent communication which was key for me during this process. I was nervous and unsure about some things and Chris did a great job explaining things to me that I didn’t understand. He definitely made the process easier.

Aisha
Avon
IN
Date:
3/17/2024
5
5555555

You guys are awesome! Would definitely recommend you to all my friends and family

Abrahim
San Tan Valley
AZ
Date:
3/17/2024
5
5555555

The accomplishment that I never think that’ll ever happen

Alia
Muskegon
MI
Date:
3/17/2024
5
5555555

Overall good experience with no issues. Very helpful

Damon
Henderson
NV
Date:
3/16/2024
5
5555555

Repeat client always getting approved

Zulma
Killeen
TX
Date:
3/16/2024
5
5555555

The service Joey provided was great and he was very informative with every step of the process.

Richard
Las Vegas
NV
Date:
3/16/2024
5
5555555

Michael and his team provided exceptional support throughout the Quick closing process. Their dedication and constant assistance made the entire experience smooth and efficient. I highly recommend their services to anyone looking for a seamless closing experience.

Vishvabahen
Lk Hopatcong
NJ
Date:
3/16/2024
5
5555555

It was an easy process.

Sarah
Fort Worth
TX
Date:
3/16/2024
5
5555555

Tom was very professional and communicative throughout the process. He went out of his way to make the mortgage application process easy to understand and was a huge help.

Christine
Gilmanton
NH
Date:
3/16/2024
5
5555555

THE PEOPLE THAT MADE IT SO

Anton
Flovilla
GA
Date:
3/16/2024
5
5555555

The communication line was open and the team always ready with an answer to our endless questions. Thank you for making this process easier and less stressful

Bethany
Gore
VA
Date:
3/16/2024
5
5555555

Stefan and his team members where very helpful throughout the whole process and made everything as smooth as possible.

Glenda
TUCSON
AZ
Date:
3/16/2024
5
5555555

Everything.

Abel
Green Valley
AZ
Date:
3/16/2024
5
5555555

Everyone was informative and very quick to get things done.

Aleshia
Copperas Cove
TX
Date:
3/16/2024
5
5555555

Get an answer quickly (Peter is very professional)

Kevin
Pahrump
NV
Date:
3/16/2024
5
5555555

Helpful in every way. Went the extra mile to ensure I got what I needed.

Sirikhanh
Sioux Falls
SD
Date:
3/16/2024
5
5555555

The constant communication by email and phone to keep me apprised of steps needed to complete the loan application.

Candyce
Bend
OR
Date:
3/16/2024
5
5555555

Loved working with Minerva, she was very polite and professional in every conversation we had. She was also very efficient and informative in every step of the way. She made our process so easy! I would 100% recommend Minerva to anyone.

Veronica
Harlingen
TX
Date:
3/16/2024
5
5555555

Frank is a genuine loan officer and goes out of his way to help you throughout the entire home buying process. He is very knowledge about the market and steps required to purchase a home.

Romy
Date:
3/16/2024
5
5555555

You all made it very simple and easy to give you the information you needed.

Sandy
Effingham
SC
Date:
3/16/2024
5
5555555

Frank was very communicative and knowledgeable about the financial part of the process. He helped us during every part of the process.

Romy
Rosenberg
TX
Date:
3/16/2024
5
5555555

Thank you for being available to help us with all of our questions at such odd hours, as closings depend on things getting completed in a timely fashion. We appreciate it!

Brigette
Kingwood
TX
Date:
3/16/2024
5
5555555

Lori was great at communicating with me about the current rate environment and also was very good at getting information over to the realtor. She handled everything so well that we were able to close right on time.

Elizabeth
San Diego
CA
Date:
3/16/2024
5
5555555

Jodie really helped make the whole loan process easy and explained every question in a way that was easily understandable. This is my second time working with Jodie buying a house and would gladly come back when looking to buy again

Matthew
Everett
WA
Date:
3/16/2024
5
5555555

I was buying and selling a home at the same time. THIS WAS A VERY STRESSFUL TIME!! HOWEVER, the mortgage/loan process with your team had NOT ONE PROBLEM!! Your team was thorough and very knowledgeable and I thank everyone for their patience with me and the “hand-holding!!😇

Jeanette
Sun City
AZ
Date:
3/16/2024
5
5555555

Everything was amazingly smooth transition for us, Jay kept us up to date and always checked in when it was needed, thank you for everything Jay you are incredible and we are blessed to have you on our team through this process

Logan
Chico
CA
Date:
3/16/2024
5
5555555

Explained everything to us and made us feel important about a very big decision. Made a very huge experience feel not so overwhelming

tina norton
Date:
3/16/2024
5
5555555

They made a stressful situation not so stressful even with me being sick for a week. Great bunch of folks

Tina
Leeds
AL
Date:
3/16/2024
5
5555555

In the current market of high interest rates, Becky was able to get us the best rate around AND lock us in before rates climbed. She worked really hard to ensure we made our loan work!

Sarah Harrison
Date:
3/16/2024
5
5555555

In the current market of high interest rates, Becky was able to get us the best rate around AND lock us in before rates climbed. She worked really hard to ensure we made our loan work!

Sarah
Spring
TX
Date:
3/16/2024
5
5555555

We contacted Jennifer about preapproval for a home mortgage. From that moment I knew we were in good hands. The process was seamless. In a matter of weeks we were preparing to move. From the preapproval to the closing, the team at Fairway was with us every step of the way. They were friendly, professional, and communicated not only with us but with our realtor and the title company to ensure the transition was successful.

Judy Javersak
Date:
3/16/2024
5
5555555

Jason and his team were excellent to work with and were so helpful along the way. They kept everyone in the loop and really worked hard to make this happen!! There are no words that can come close to expressing my gratitude!

Janyce
Effie
MN
Date:
3/16/2024
5
5555555

Anne made the entire process very smooth and straightforward. She’s super responsive and highly knowledgeable. It was an absolute pleasure working with her, and I highly recommend her to anyone who is buying a new home!

Scott
Fair Lawn
NJ
Date:
3/16/2024
5
5555555

Great communication answered any questions I had and was very professional

Emmanuel
Pike Road
AL
Date:
3/16/2024
5
5555555

5.0 Stars!

Alec Giambrone
Date:
3/16/2024
5
5555555

Pamela was always available and able to guide us through this process which made it incredibly easy!

Alec
Overland Park
KS
Date:
3/16/2024
5
5555555

The Patience with me. Thank You Again.

Jose
Carrizo Spgs
TX
Date:
3/16/2024
5
5555555

Christie was extremely attentive and caring and did everything that she felt was best for me. She was always available when needed.

Alana
Clayton
NC
Date:
3/16/2024
5
5555555

Mike was exceptional in facilitating the loan process. His professionalism, attention to detail, and prompt communication made the experience seamless and stress-free. We are extremely satisfied with his service.

Richard
Fort Washington
MD
Date:
3/16/2024
5
5555555

Fast and smooth

Hwayoun
Silverdale
WA
Date:
3/16/2024
5
5555555

Great communication and problem solving

Steve
Franklinton
NC
Date:
3/16/2024
5
5555555

Very proactive and we got everything we needed for a quick closing.

Garrett
Sun City
AZ
Date:
3/16/2024
5
5555555

The ultimate professional! Kyle was always available when needed and got us the option that worked best for our incredibly unique situation. No one else could provide us with the option and service we received from Kyle. Would recommend 10/10!

Garrett
Scottsdale
AZ
Date:
3/16/2024
5
5555555

We were several hours away from the area that we were looking to purchase in. And not really able to go back and forth. So doing everything online and being able to contact people by phone was a tremendous help for the most part every time we call somebody answered the phone and if we left a message it was promptly returned solving the problem of distance and travel during the process. Everyone was very friendly and while we had some Hang-Ups on the seller side it was handled the best way that it could be.

Kevin
Mc Alpin
FL
Date:
3/16/2024
5
5555555

Josh put in the effort and attention to detail to provide multiple options for us to consider as well as recommendations that are always in our best interest. We are a returning client for Josh and it is because we trust his expertise and also trust that he has our best interests at heart. Also, this is our fourth mortgage in five years and this by far was the easiest transaction that I have ever experienced. It was so seamless and painless. Thank you!

Joni
Dripping Springs
TX
Date:
3/16/2024
5
5555555

Keith did everything he could and some to get this deal done. I didn’t think it would happen but did.

Jason
Palmdale
CA
Date:
3/16/2024
5
5555555

Excellent communication and nice team, everything on time

Sara
Rockland
ME
Date:
3/16/2024
5
5555555

Patient with me, worked hard to ensure I got my forever home

Jessica
Jefferson
GA
Date:
3/16/2024
5
5555555

It was a hard loan but Tracy made it happened without stress

Nevin
Nashville
TN
Date:
3/16/2024
5
5555555

Communication is a big, big reason the experience with the green team was GREAT. From the very start, correspondence was fast and informative. The team was willing to work around issues as stupid as our local tax office putting our property into someone else’s name. I’m thankful for the guidance and kindness of each person we worked with.

Cliff
Ider
AL
Date:
3/16/2024
5
5555555

Rachel and her team made the entire transaction a very smooth process. They were extremely communicative and quick to respond to any of our questions, also reminding us when action on our part was needed. Thank you!

Sophia
Ellijay
GA
Date:
3/16/2024
5
5555555

The dedication of the legacy team, and Mr. Prescott's Love of his job was impressive...

Jerome
Oxon Hill
MD
Date:
3/16/2024
4
4444444

Jason worked with my partner to help make home ownership a reality for us. Thank you sir!

Robert
Louisville
KY
Date:
3/16/2024
5
5555555

James and his team did a phenomenal job helping me secure the mortgage for our new home from the beginning to the end of the process. Thank you so much to all of the team members at Fairway Mortgage Corporation!

Gretchen Erickson
Date:
3/16/2024
5
5555555

Extremely happy I was able to get this team to help out connect with Andrea , Mark, Roxy this taam is by far one that won't let you down. communication, trust worthy and on it ! and will answer any questions you have!

Dylan myrick
Date:
3/16/2024
5
5555555

Ariana and her whole team were fabulous to work with!

Laura
Longview
TX
Date:
3/16/2024
5
5555555

Angela provided outstanding service! We couldn’t have been more pleased with how smoothly the process went and how helpful Angela and the rest of the team at Fairway were. They have a great reputation and we would highly recommend their service to anyone who is considering using them!

Ashley Liebenow
Date:
3/16/2024
5
5555555

Angela’s service was outstanding. She was friendly, personable, reliable and made the process quite smooth for us, as this was our first home purchase. She always responded almost right away with any questions we had and made our overall experience very positive. We would recommend Angela to any family or friends we know who are looking for a banker.

Ryan
Webster
NY
Date:
3/16/2024
5
5555555

The professional team who worked with us and the care they took to make sure were moving forward with everything.

Debra
Kansas City
MO
Date:
3/16/2024
5
5555555

It was great working with Nate. He explained patiently all our mortgage options and helped us select the best one with the best interest rate. Nate is very responsive and was easy to reach out to. He answered all our questions and was supportive through out the process. I would recommend Nate and his team for any mortgage needs.

Nidhi Shah
Date:
3/16/2024
5
5555555

Consistent, clear communication

Meredith
Fredericksburg
VA
Date:
3/16/2024
5
5555555

Nathan was very patient with everything! Going online was a challenge for us and he made sure that we completely understood what was happening. He was very open to all our many questions, and probably repetitive, and never seemed to mind answering them. He was very helpful and kept us updated on everything. He is a great asset to your company and is the very best!

Linda
Eagle
ID
Date:
3/16/2024
5
5555555

Initial communication, virtual meetings at least, and explanations of process and such.

Anabel
Woodburn
OR
Date:
3/16/2024
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Expect The Best.

  • High-quality loan processes and procedures
  • Early delivery of closing documents and loan funds
  • Some of the fastest turn times in the industry
  • Outstanding customer service
  • BBB rating of A+

6,800

+
Team Members

2,000

+
LOAN OFFICERS

650

+
Branches

$42.02B

Volume 2022

468,000

+
Verified Reviews

129,900

+
Units 2022

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Tom Dixon
President - Closing & Post Closing
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
EVP, Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Nikki Johnson
EVP, Corporate Closing
Nate Bisco
EVP, Branch Optimization
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Louise Thaxton
AWI CEO and Branch Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Founded Marketing HUB


Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers