top
At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.
Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation
Everything was easy and fast, and the system do you have, was great,
The team was very helpful. Rachel Latin is an outstanding loan officer. I will recommend her to anyone who needs a mortgage loan.
Provided the loan structure requested. And it was very timely engagement and communication
The team was prompt with responses and always took the time to answer my questions and talk me through what I wasn’t understanding. The team worked quickly as we had a very fast closing and it all went smoothly.
Justin Benge is an amazing lender. His approach to working with clients is organized and always consistent. I love his professionalism and communication.
Communication and drive
Art has done multiple transactions for us and is always great to work with and able to make it happen!
Matt and Joe are the greatest. They always answered my questions in a timely manner, were very helpful throughout the buying process and very pleasant to work with. I recommend them to everyone.
Great communication. Friendly team. I'm not surprised a member of the Pack is crushing it.
N/A........... ..
Very pleasant to work with. helped me and walked me through any questions I had.
Response time was good. Clearly answered all questions. Reminders were very helpful
This was the easiest purchase and close that I have experienced in my life of buying homes. Paige and her team made it super easy and a pleasant experience.
Good communication, fast and friendly. Will look at different options to see what works best for you.
Michelle is more than just a loan officer. She comes with a wealth of knowledge regarding the entire home buying experience. Her attention to detail and dedication set her apart from anyone else in the business.
Process was made very painless and the team was very involved every step of the way. Always quick to respond and get answers you need.
Matt, Kevin and Nina were great and very kind. Very easy to talk to and responded fast!
Austin, Kyle, and the whole team are passionate about customer service and support.
Trey went above and beyond. He never made me feel like a burden. He was always encouraging and had a solution. God Bless Trey!
Information flow was good (and not overwhelming), and the table-closing was a godsend since we were on a live clock!
Great communication.
Lila is knowledgeable, personable, responsive, and a pleasure to work with.
Straight to the point facts and information made it all a smooth process.
Kent and his team are amazing communicators and walk you through the entire process. I feel that I have gained knowledge I didn’t know I needed before! Highly recommend!
The team at fairway made my first time home buying such an easy and enjoyable experience. I feel I hear others always say they are stressed during the process. With this team I was not stressed at any point and I was able to spend more time day dreaming of my home.
Very easy to get paperwork uploaded and signed from the portal.
Always willing to help
Prompt, courteous, and very knowledgeable.
Very helpful explaining all options and filling out paperwork
Attention to detail and dogged perseverance in pursing our goals.
Pat made the process very simple, he was able to answer any questions I had and was available throughout the process. He stayed in communication, explained things in simplistic ways I could understand having no knowledge of real estate transactions. He was friendly and understanding, and also provided resources for other parts of the process outside his specialty. I am forever grateful that my first time experience purchasing a home was with Pat Gormly & Fairway Mortgage!
She was trustworthy, available, and communicative. Very professional and not manipulative in any way
Meredith was awesome! Extremely helpful through the entire process. She was able to answer any and all questions we had as first time buyers. She went above and beyond to make sure we were comfortable and at ease with everything. I can not recommend her enough!
John responds quickly to any communication. He is both personable and professional.
Scott was very responsive and friendly
Mindy is always fantastic to work with! She is on top of everything!
Kyle is the best originator on earth, 5 stars!!!
Professionalism and knowledge Easy to talk to
Carla is intelligent, personable, and does a great job. We’ve used her before and will do it again.
communication and availability to answer questions was phenomenal. everything was explained very well and made a short closing less stressful! Good job to everyone
very personable and timely
Tim is very accessible and helpful
Answered all our questions and kept us update through the process via email every Tuesday and Friday
Extremely responsive, straightforward, fast, and detailed
Ryan was excellent to work with. His patience and willingness to help is unmatched. Will never use anyone else.
Quick and effective work that made the process smooth and easy.
Information gathering, and underwriting was a breeze. Mandie communicated throughout the entire process and gave accurate time expectations She is fun to do business with.
Cindy was always helpful. She made this process very smoothly!
Timely communication, clear and concise, every aspect was covered and explained thoroughly.
Your thorough explanations and knowledge of your products and your professionalism.
Dave went above and beyond for us. He continually communicates through the process so you always know how things are going. If Dave can’t answer your question he’ll find the answer for you. I don’t think we’ll ever find someone better and are definitely returning.
Everything was explained in great detail and they are a very hard working crew to make dreams come through
Un excelente trabajo, la señora Sara tiene mucha paciencia para explicarte tiene buen carácter y su buena corazón para ayudar a la gente muchas gracias señora Sara
Very communitave! They go the extra mile.
Your expertise, relentless presut in getting it done. You guys are great.
Easy Great communication
Having someone reassure you through the entire process was such a gift.
Very clear and stress free information
Bowen was super easy to work with and the ease of the process was great! Bowen and his team are very knowledgeable and are ready to help in anyway they can! The ease of uploading documents to send information saved us a lot of time. Signing the e-forms was convenient as well. I would certainly recommend using this team!
Getting a loan in this day of electronic signing and connection through phone and computer is very overwhelming. Gina was always quick to answer my questions in a clear and articulate manner.
Easy to submit needed documents and e-signing
John was great to work with it was a pleasure to work with.
Janiece and her team are amazing Fast, reliable and friendly. I'm so blessed to have found her to help us.
Bobby! He made the process easy and smooth!
Joey was prompt, professional, friendly, and fun! He was very easy to work with and made the process smooth. I felt very confident in Joey’s abilities.
Jason was very friendly, responsive, and transparent throughout the whole process. We felt like we could reach out to him with any relevant questions. He just worked hard to make sure we were as informed as possible every step of the way.
Great customer service. Patient and ready to answer any questions I had.
It was actually difficult, and a complete pain, but Justin patiently worked through obstacle, and there were a few, it delayed things a bit, but Justin was incredibly diligent.
James is the best. He went above and beyond to take care of us . He was always transparent with us thru the the loan process. Was always available to help and answer any questions we had. I Definitely would recommend him . Dann
All paperwork it was appropriately handlin
Mike and his team were great to work with. He was patient and willing to talk with me at different times of day which worked around my busy schedule. He was also able to explain things in multiple ways and provide different financial scenarios, which helped us comprehend our options well. His team was concise with requesting documents and followed up quickly if we had any questions.
Extremely competent and helpful service and handling of all our questions
Fairway was amazing and so flexible and responsive. I would most definitely refer them to anyone looking to buy a home. I am so thankful for the team i had!
Adam and his team were excellent to work with. They kept us informed during the process, provided clear communication and prompt responses making this a seamless transaction.
Her great service
Sara Norwood made it a smooth transaction.
The attention to the client.
On time response, super friendly yet professional, easy to talk to, overall great guy and he's like the cool uncle.
Carole and her whole team are so knowledgeable and helpful! She made the process so much easier than any of my other home buying experiences. 10 out of 10 would and will recommend to anyone looking for home finance services!!
Robert was positive and worked towards to goal to get our mortgage done since day one. Great experience to work with Robert.
First time home buyer and you guys made it incredibly easy. Thank you guys!
The calmness Yadira brings when doing such a big investment. She is great communicator and always striving to get you the best rates. She’s very punctual and helpful.
Always there for us to answer questions. So friendly and honest.
Alway reachable and provided accurate information
Bill is patient, persistent, knowledgeable, and calm under pressure. He explains complicated financial information with clarity. Always timely follow up with tight deadlines.
Dawn was very easy to work with. Made my loan process very easy.
So very accessible and flexible with times to address questions an paperwork. Very knowledgeable.
As a first time home buyer, Brian was very nice, professional and informative. He went over all my options and answered all my questions in a timely manner. It was easy to get ahold of him either by text message or phone call. 10/10 would recommend him to friends and family.
Very patient and helpful throughout the process. Explained everything thoroughly and was always available when I had questions.
Kelli worked tirelessly to help us get everything in order and get us the best rates possible.
Fast and great communication. Extremely knowledgeable.
You and the team were highly responsive, patient with my questions, and made the entire process smooth and easy! Appreciate all the great attention and care!
Patty is extremely detail oriented, very easy to talk to, and an excellent communicator with realistic expectations for her customers. She was amazing to work with, and I hope I get the opportunity to work with her and Fairway in the future.
Attention to detail, compassion and professionalism.
Scott helped me with identifying all of the necessary information I needed to get approved. He walked me through the steps and answered all of my questions. He was very patient with me.
The experience with the Via Team that was part of my mortgage process was very helpful and knowledgeable. I asked several questions and was responded to quickly. Just a great team to work with!
Roger and the team made the entire process so easy! From ballpark estimates at the beginning all the way through closing, Roger was helpful and extremely transparent. Higher estimates meant a lower actual amount and the overall fee structure was extremely advantageous over other lenders I talked to. Sam and Rachel were also rockstars throughout the process. There was always someone who could answer my questions within hours (even a few times within minutes in off-hours). We'll always go with this team any chance we get and will recommend the team to any and everyone we know. Thank you all for such a great experience.
GREAT SERVICE GOOD COMMUNICATION FAST AND SIMPLE
Everyone involved in providing me services, especially Scott Jacobs, were very helpful and consistent in their support. Everyone involved went above and beyond to answer every question and reach out at every opportunity to make sure I understood every step of the home buying process.
When I did not understand something I could count on yourself or Amber Thank you again for your service Everyone else. Thank you A Very Great full Client Sincerely Tomasa Steans
Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
