Brian has been one of Akron's top producing Mortgage Loan Officers since 1985 and affiliated with Fairway since 1999. He enjoys working for Fairway because he is able to offer loan programs to best suit the borrower’s needs.
The information provided by these calculators is for illustrative purposes only. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. The calculated results are intended for illustrative purposes only and accuracy is not guaranteed.
The information provided by these calculators is for illustrative purposes only. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. The calculated results are intended for illustrative purposes only and accuracy is not guaranteed.
Brian Spronz was so helpful and detailed in every exchange we had. He was more than happy to provide explanation to me and answer any questions I had, and there were A LOT of questions. He was patient, thorough, and seemed to truly care. I can't say enough good things about him! Once I found my dream home, the entire team kept me informed and followed up. I did not have a cell phone at the time and they were diligent enough to send me emails when I did not answer calls or texts. The process went so smoothly and quickly thanks to the Fairway team. I will definitely be recommending you guys to anyone in the market for a home! Thank you so much for all your help!
- Alyssa S.
Timberlake, OH Aug 5, 2022
Efficient, quick, great communication. The transaction went very smoothly
- Lina G.
Stow, OH Aug 2, 2022
Try to work better with information fir first time home buyers
- Sherri L.
Norton, OH Jul 23, 2022
The communication was consistent and understanding for a first time buyer.
- LaQuandra A.
Akron, OH Jul 20, 2022
Brian is amazing at what he does. My wife and I had bad credit. Brian gave us excellent tips to get on the right track for the home of our dreams. We just closed on our house and would recommend Brian and team to anyone!
- Timothy W.
New Franklin, OH Jul 19, 2022
The close and constant communication with Brian and his team was extremely helpful. Brian Spronz was especially helpful. Any questions I had he was transparent and knowledgeable. I really felt he was there to help me.
- Brandon W.
Uniontown, OH Jul 19, 2022
Brian and Team made the process of obtaining home financing simple and direct. Team was responsive and e-signing saved a lot of time.
- Daniel S.
Akron, OH Jul 18, 2022
Brian Spronz did a great job explaining everything and guiding me and my husband through the process.
- Dawn W.
Uniontown, OH Jul 17, 2022
Top rate professionalism. I appreciate that. Thanks
- Treneice C.
Akron, OH Jul 16, 2022
Brian and his team are very responsive and helpful. Communications are clear and they make the process so smooth and easy!
- Shannon C.
Stow, OH Jul 14, 2022
I love the expeditious way Brian and the team had the approval completed. I was completely informed on every step. ALL my questions were answered and when I called I always got an answer. Cassie was a sweetheart and very patient with me. Brian and Cassie both were extremely patient with me. I called a lot and they handled my many calls with care.
- Lanitra M.
Akron, OH Jul 13, 2022
Promptness and communication were phenomenal! The entire team made me feel like they truly cared about making sure we secured our loan!
- Caitlin W.
Stow, OH Jul 12, 2022
Open lines of communication
- Rachelle R.
Akron, OH Jul 11, 2022
Everything was so smooth! Brian and his team worked very hard in order to make it such a great experience. They thoroughly explained everything which really helped with making my decisions.
- Jasmine S.
Akron, OH Jul 8, 2022
Extremely responsive, agile, professional, and organized every step of the way.
- Cory T.
Macedonia, OH Jul 6, 2022
Thanks you
- Moussa Y.
Cuyahoga Falls, OH Jul 2, 2022
Information was shared quickly and responses to questions were answered promptly.
- Barbara M.
Akron, OH Jul 1, 2022
The service provided was extremely quick and simple for me, and your team was very helpful in answering any questions I had.
- Kevin D.
Northfield, OH Jul 1, 2022
Brian was very upfront with my whole process and he was very active on keeping me up to date on where I was in the home buying process and always let me know when Fairway needed something from me
- Anthony H.
Clinton, OH Jun 30, 2022
Easy to get ahold of. Helped me get a better rate.
- John C.
Cuyahoga Falls, OH Jun 25, 2022
Answered all my questions quickly, explained my options and made suggestions. I would, however, add that surely there is a more streamlined way to get documents. We even got a request two hours after we signed the documents for something we had sent weeks before. But overall, a great experience.
- Jeanne W.
Cleveland, OH Jun 25, 2022
quick responses to my questions and pleasant people on your team
- Christine S.
Mentor, OH Jun 23, 2022
Just the fluidity and ease along with the communication
- Andrew W.
Barberton, OH Jun 17, 2022
Good communication and flexibility
- Jordan K.
Lexington, OH Jun 17, 2022
Everyone was super helpful! Brian was really good with explaining things to me and making sure I understood everything !
- Gina G.
Cuyahoga Falls, OH Jun 12, 2022
Exceptional communication all through the process !
- Emily L.
Stow, OH Jun 10, 2022
Everyone on the team was very informative and if we had any questions they were quick to answer.
- Josiah A.
Cuyahoga Falls, OH Jun 10, 2022
Everything was done on time, communication, and availability.
- Denise T.
Fairlawn, OH Jun 2, 2022
Great communication, very clear on what was needed and had great advice
- Connor D.
Cuyahoga Falls, OH Jun 1, 2022
Polite,excellent paper work ,very profetional and very organize on single detail
- Jose A.
Akron, OH May 31, 2022
Doing really good job I like it a lot
- Su T.
Akron, OH May 31, 2022
We loved working with Brian and team. We were always able to ask plenty of questions and would receive replies immediately, they were clear about the process and what we needed to to do to complete it on time.
We felt comfortable with someone that was local to Ohio to handle our loan.
- Nicole S.
Kettering, OH May 23, 2022
From the very beginning I have experienced professional and personal care. Cassie and Dee were absolutely amazing! Thank you for all your time and hard work.
- Tatsyana H.
Ravenna, OH May 21, 2022
Great communication. Answered all my questions. Very helpful all around.
- Macie M.
Newton Falls, OH May 16, 2022
Convenient
- Nir G.
Akron, OH May 14, 2022
Brain and his team had fast and great communication with us the whole way through the lending process. Any question we had they answered promptly. The team was also super polite and knowledgeable. Fairway Independent Mortgage knows their stuff and treats their customers great as well.
- Joseph T.
Mount Vernon, OH May 10, 2022
Answered all my many questions and helped out with all the info we needed.
- Robert W.
Uniontown, OH May 10, 2022
Communication was on point
- Trent H.
Strongsville, OH May 9, 2022
The team was very helpful and always available for questions or concerns.
- Matthew H.
New Franklin, OH May 4, 2022
You and your team communicated effectively and made a complicated process feel less daunting to us as first time homebuyers.
- Austin T.
North Canton, OH Apr 29, 2022
Brian and his team were so friendly. Everyone was super helpful and informative. They kept me in the loop the whole way. I feel like the whole process was very fast and efficient.
- Tiffany P.
Akron, OH Apr 29, 2022
quick to respond, worked around my shcedule perfectly. and was on time with estimated move in date
- Stockler K.
Rootstown, OH Apr 21, 2022
Great response time to and questions we had.
- Christopher H.
Cuyahoga Fls, OH Apr 21, 2022
Straight forward communication. Always timely with responses and very professional.
- Joshua B.
Macedonia, OH Apr 19, 2022
Very smooth process, communication was great the entire time.
- Nicole S.
Cuyahoga Fls, OH Apr 18, 2022
I love how streamlined and easy the whole process was. A team of true professionals is always a breath of fresh air!
- Christina D.
Cuyahoga Fls, OH Apr 14, 2022
Everyone was very helpful.
THANKS
- Donald L.
Canton, OH Apr 14, 2022
Brian and his team made sure to let me know I could contact them any time with questions or concerns, and were patient in helping me to understand every step of this process. As a first time homeowner, it was great to have such knowledgeable people taking their time with me. Everyone was kind and accommodating the whole way through!
- Valen J.
Akron, OH Apr 8, 2022
Great communication literally felt like they where holding my hand during the whole process and I really appreciate that!
- Sean S.
Barberton, OH Apr 5, 2022
My situation was a little different as I was not ready to buy a house , my landlord wanted to sell and gave me the option to buy. I was not prepared at all but that did not stop Brian and his team at Fairway from helping me get prepared and become a home owner. Now I am a happy home owner and forever grateful for Brian and his Team!
- Kristina S.
Akron, OH Apr 2, 2022
Clear and consistent communication. Brian Spronz was always available to answer my questions and help me through the process, and he worked to get me the best loan rate possible which I really appreciated.
- Madison B.
Parma, OH Mar 31, 2022
We really appreciate Brian and Brian's time to meet with us, walk us through the process, and help us even though our situation was complicated. Although we didn't have much to offer, we never felt embarrassed for trying to purchase our first home.
- Nicole S.
Kent, OH Mar 30, 2022
So professional, great communication and fast results.
- Haidar S.
Kent, OH Mar 29, 2022
Everyone was so very nice and helped me through the process
- Amy L.
Uniontown, OH Mar 28, 2022
The team we worked with were all so easy to communicate with. They were on top of everything and did everything in a timely manner. I would recommend anyone to them!
- Virgil E.
Louisville, OH Mar 25, 2022
Everything was explained clearly, and was done in a reasonable amount of time
- Margaret A.
Northfield, OH Mar 23, 2022
communication and able to work around some things ..
- William B.
Akron, OH Mar 15, 2022
Very responsive to questions and made everything easy and straightforward
- Johnathan L.
Akron, OH Mar 8, 2022
Smooth and fast
- Sean S.
Streetsboro, OH Feb 25, 2022
Brian Thomas has great customer service!
- Michelle R.
Akron, OH Feb 25, 2022
Once I figured out the portal, it was pretty easy to use. Quick responses and I appreciated everything being ready so I could close early
- Alison K.
Cuyahoga Fls, OH Feb 22, 2022
Quick Mortgage Process
- Phillip G.
Streetsboro, OH Feb 20, 2022
Communication
- Alexandra E.
Streetsboro, OH Feb 17, 2022
I was kept informed through the whole process. The staff was very friendly and helpful. Overall a great experience. Thank you for your help, we are glad we choose your team to be on our side.
- Jolene Y.
Cuyahoga Fls, OH Feb 17, 2022
Consistent and timely communication made it the GREAT. My wife and I are first-time home-owners and had a lot to learn, your team did a great job helping us through the steps and coordinating the timing and details of everything we needed to do to close. Thanks again!
- William S.
Cleveland Hts, OH Feb 10, 2022
timely follow up and thorough communication
- Beth K.
Norton, OH Feb 9, 2022
Was patient and worked with us to find the.best deal
- Jennifer P.
Richfield, OH Feb 6, 2022
The process was fairly easy. Brian was attentive to any questions we had. Very professional and polite. Everything went very smooth. The location of the office was convenient for dropping off needed forms, etc.
- Deborah B.
Cuyahoga Fls, OH Jan 28, 2022
Brian and his team were very prompt and professional!
- Donald R.
Stow, OH Jan 28, 2022
Very clear communication and helpful advice from the start. The process was outlined and handled online in a timely manner.
- Juliane S.
Independence, OH Jan 24, 2022
Friendly people. Made everything easy to do and easy to understand
- Alexandra C.
Kent, OH Jan 24, 2022
Personal attention. The process was quick and easy once all information was gathered. Brian was very professional and followed up and answered any questions we presented. Convenient office location.
- Robert B.
Cuyahoga Fls, OH Jan 23, 2022
Fast communication, very clear with what we needed so we could close on time.
- Julian Q.
Kent, OH Jan 12, 2022
You guys walked me through every bit of the process and kept in constant contact and returned calls promptly
- Kevin W.
Dover, OH Jan 10, 2022
Very friendly staff
- Gary N.
Akron, OH Jan 8, 2022
BRIAN WAS VERY KNOWLEDGEABLE AND PROFESSIONAL.Your staff was very helpful, which made the transaction smooth.
- Samuel H.
Akron, OH Jan 3, 2022
Kept me updated during the whole process
- Antoine M.
Tallmadge, OH Jan 3, 2022
Very quick most of the documents I was able to sign on my phone. With having a busy schedule I was still able to get Brian and his team the info they needed quickly and effortlessly.
- Martell L.
Akron, OH Jan 2, 2022
Personable and on top of things.
- Colin K.
Stow, OH Dec 30, 2021
Always helpful, great communication
- Rhonda N.
Akron, OH Dec 29, 2021
Good balance of professionalism and friendliness.
- Joseph M.
Tallmadge, OH Dec 20, 2021
There were some miscommunications but other than that things were good.
- Sonya H.
Akron, OH Dec 19, 2021
The ability to buy a duplex with the low interest rate.
- Tyler S.
Stow, OH Dec 15, 2021
Brian Thomas and his team worked very quickly and efficiently to get my loan approved in less than a month! They worked well as a team to communicate with me and made my responsibilities very clear.
- Meghan S.
Dec 15, 2021
I felt confident that Brian and his team would get the job done
- Javier B.
Garrettsville, OH Dec 14, 2021
When we didn't understand, you explained everything to us very precisly. We were treated with kindness and fairness.
- Rose P.
Dec 14, 2021
The Brians at the offfice. They were great to work with.
- Julie F.
Copley, OH Dec 13, 2021
How smoothly everything went! Communication was great
- Collin E.
Tallmadge, OH Dec 10, 2021
The communication was great! The quickness to process loan was extremely fast! Your entire team is very good at explaining each step as they happen. This was my first homebuying experience and I am so glad Fairway was the company I chose. Thank you so much for giving me the best experience!
- Shawn W.
Dec 9, 2021
Everyone was friendly and patience
- Katherine L.
Cuyahoga Fls, OH Dec 9, 2021
I appreciate how hard your guys worked to get my loan approved
- Morgan K.
Akron, OH Dec 9, 2021
As first time home buyers, he made the process easy and painless.
- Amanda P.
Ravenna, OH Dec 9, 2021
The communication from Fairway throughout the whole loan process was truly phenomenal! Questions were answered promptly, each step was thoroughly explained to help us understand what was happening. We are so thankful to have gone through Fairway & truly felt taken care of through what typically seems to be a very stressful & overwhelming process.
- Paige D.
Cuyahoga Fls, OH Dec 9, 2021
Everything was explained to us about the loan before it happened, & weekly reports were great keeping us informed on the loan progress.
- Donna G.
Kent, OH Dec 8, 2021
Very Great
- Michael G.
Canton, OH Dec 5, 2021
Prompt and efficient
- Hayley T.
Fairlawn, OH Nov 30, 2021
Brian and his team were diligent to keep us posted on anything needed from us to keep us on track. Great communication
- Ryan W.
Avon Lake, OH Nov 28, 2021
Quick at responding.
- Nicholas B.
Canton, OH Nov 27, 2021
The team kept me well informed throughout the entire process and made the experience so simple and seamless.
- BreJanee B.
Canton, OH Nov 26, 2021
Brian I always could put my trust in you and Kathy was helpful. and Dee Burdick was fantastic and I always Alliance Title Thank you again jack and Cheryl
- Cheryl B.
Stow, OH Nov 25, 2021
The people I worked with were friendly and knowledgeable.
I appreciate how available everyone made themself to me.
- Rita T.
Stow, OH Nov 24, 2021
Communication was phenomenal
- Eugene M.
Akron, OH Nov 24, 2021
Brian and his staff are amazing! Their communication was great and they made the entire process easy and stress feee!
- Chris S.
Nov 23, 2021
Everyone was pleasant to work with and helpful! The communication was good too! Thanks for everything
- Nicholas S.
Akron, OH Nov 9, 2021
Quick and easy with clear instructions
- David M.
Stow, OH Nov 9, 2021
Everyone was very pleasant to work
- Michele J.
Kent, OH Nov 9, 2021
The patience, speed, clarity, and efficiency.
- Stephanie C.
Nov 9, 2021
Brian Thomas is so knowledgeable and thorough. He made sure we provided every piece of information that could possibly be needed for our VA loan to get approved without any hiccups. The process was so quick and easy! He made sure to communicate with us every step of the way and made us feel confident that we could trust him. We knew he had our best interest in mind and for that we are so grateful!
- Angela S.
Canton, OH Nov 9, 2021
Wonderful people to work with! Great communication made my house buying process fast and comfortable! Thank you Brian Thomas!
- Lauren J.
Cuyahoga Fls, OH Nov 9, 2021
Easy and went exactly as stated
- John H.
Norton, OH Nov 9, 2021
You guys made everything super simple throughout a complicated process. Every dumb question we had anytime of the day got answered by your team. Everyone we interacted with was super friendly and I never doubted we were in good hands. Thank you for everything!
- Daniel P.
Canton, OH Nov 9, 2021
They did what they said they would no BS.
- Kari P.
North Canton, OH Nov 9, 2021
All the people I connected with are good and friendly .
- Suk R.
Tallmadge, OH Nov 9, 2021
The service and Processional .
- David C.
Akron, OH Nov 9, 2021
How easy they made everything.
- Jolene W.
Canton, OH Nov 9, 2021
I appreciated every process from start to finish from the entire team.
- Jeffrey E.
Tallmadge, OH Nov 9, 2021
Very informative and went very smooth
- Kevin H.
Canton, OH Nov 9, 2021
Great communication, quick response to questions and convenient progress tracker!
- Matthew S.
Akron, OH Nov 9, 2021
I really appreciated how straight forward Brian was. He is extremely knowledgeable and gave great advice. Also gave me updates to every step of the process without me asking.
- Matthew P.
Cuyahoga Fls, OH Nov 9, 2021
Brian's team was responsive to my needs and got things done quickly. He was patient in waiting a year for me until the house title cleared as it was tied up in my brother's divorce. Once everything was clear, Brian's team moved quickly. Also Brian worked my loan to minimize my down payment and I was so pleased. This left me cash for home improvements.
- John W.
Akron, OH Nov 9, 2021
The communication was great, step by step instructions. Very pleasant individuals to work with. I felt very confident and at ease though out the entire process. Thank you for everything.
- Stephanie P.
Akron, OH Nov 9, 2021
The walk through for the entire process
- Sellina G.
Akron, OH Nov 9, 2021
Communication was key. Provided all the required information needed and kept things moving along.
- Michael M.
Nov 9, 2021
Fairway has very good systems and processes which means we just have to follow directions and that was great!
- Michele G.
Stow, OH Nov 9, 2021
The knowledge provided to us as first time homeowners.
- Rouselyn G.
Akron, OH Nov 9, 2021
The preparation and initial instructions about what to expect were thorough, yet succinct. It was quite a bit to learn, but my conversations with Brian were not overwhelming whatsoever because he took the time to explain all steps and expectations. I appreciated the "to do" list and the availability of the team to answer my questions.
My one suggestion - where I did run in to a bit of a snafu and was a bit frustrated - is to make sure that all members of the team operate this way. From my initial conversations with Brian, I was expecting to speak to a lady named Dee. I ended up receiving emails from another woman and I didn't readily respond bc I didn't recognize her. In one of our emails I did ask her to clarify some information needed for underwriting. Apparently that needed done asap, but I was at work, it was Friday afternoon, and was under the assumption that if anything was that pressing I'd have received a phone call to alert me. I did tell her that she should be more clear in her communications as I don't speak the finance language that is so familiar to Brian's team.
- Jacelyn F.
Cuyahoga Fls, OH Nov 9, 2021
Communication with Dee was Amazing! A lot of contact and following up with any questions or concerns
- Sandra P.
Akron, OH Nov 9, 2021
Promptness and availability
- Jason S.
Nov 9, 2021
Communication, follow through, letting us know ahead what to expect, great advice throughout process.
- Guy G.
Stow, OH Nov 9, 2021
Communication through email and phone was always pleasant and timely. All questions were answered.
- Jill D.
Kent, OH Nov 9, 2021
Communication on what I needed to get done and by when.
- Michael P.
Nov 9, 2021
The information I received which kept me in the loop every step of the way.
- David M.
Ravenna, OH Nov 9, 2021
Very smooth process and always great communication.
- Jeremy A.
Cuyahoga Fls, OH Nov 9, 2021
The overall process was very seamless and efficient! Quick responses, friendly encounters each time and follow through on everything! Great experience! Kudos to the whole team!
- Sarah M.
Nov 9, 2021
The friendliness and quick service . Keeping us informed as to what was happening.
- Nora K.
Wadsworth, OH Nov 9, 2021
Communication was good. The main thing I disliked was the underwriting process. It may not have been you so I selected great.
- Noland R.
Nov 9, 2021
Constant feedback. The only company I dealt with that was consistent and quick to respond
- Janie P.
Nov 9, 2021
We utilized Fairway on a home purchase and refinance in IL and when we relocated to OH were referred to Brian by our previous loan officer Sue Weinberg who was amazing to work with previously and Brian was great to work with as well! His response times to questions we had through the process were extremely fast even over the weekend! Very knowledgeable and will certainly recommend. During the closing process Dee Burdick was amazing as well! Responsiveness, and communication was phenomenal across the board. You have a great team and even our realtor said this has been the best and quickest process she has encountered and the communication levels were astounding!
- Jordan N.
Nov 9, 2021
Everyone that help me was awesome! Thanks so much.
- Terrence P.
Nov 9, 2021
The communication.. Time frame. The entire process from start to completion was very smooth and quick.. Everyone I worked with was EXTREMELY pleasant
- LaSharra J.
Nov 9, 2021
A
- Todd W.
Cleveland, OH Nov 9, 2021
Simple and Easy as always! Highly recommend!
- Kevin G.
Stow, OH Nov 9, 2021
Brian is easy to work with. His team is very pleasant and responds quickly to questions, problems or delays. Much of the pre work was able to be done online which was also great!
- Laura L.
Cleveland, OH Nov 9, 2021
Everyone did a great job.
- David B.
Cuyahoga Falls, OH Nov 9, 2021
Our experience with Fairway was great! There was easy communication, the tean walked us through everything, and answered all our questions.
- Eric S.
North Canton, OH Nov 9, 2021
Brian did what he said he would and get us in our first home. For that we are very grateful. Overall was a good experience however the website and app never updated throughout the process which made it more nerve wracking than it should have. Would recommend Brian and the fairway team. They know what they are doing.
- Jason R.
Akron, OH Nov 9, 2021
.
- Laura S.
Akron, OH Nov 9, 2021
Brian and the team at Fairway were awesome to work with! Purchasing a new home can be stressful, but they made the process seem painless! We were able to easily track our loan through every step of the way. Big thumbs up for Fairway!
- Lisa D.
North Canton, OH Nov 9, 2021
.
- James B.
Mentor, OH Nov 9, 2021
Good Communication
- Robert S.
Akron, OH Nov 9, 2021
Brian was very informative about the home buying process and very accurate with his numbers. Brian and his team were always available, even on the weekends ,to answer questions I had. they made the whole home buying process very easy and worry free.
- Darin G.
Akron, OH Nov 9, 2021
The Brian Thomas team bent over backwards to make our first home buying process happen! We were referred by a family member and are so happy with our experience!
- Joshua J.
Norton, OH Nov 9, 2021
Very easy and pleasant transaction!
- Edmund D.
North Canton, OH Nov 9, 2021
Made my experience very pleasant, very informative and move the process along quickly!
- Daniel K.
Canton, OH Nov 9, 2021
Brian and his staff showed patience and genuine concern as if we were Fairways only clients. The person quick follow ups were amazing. My Wife and would certainly recommend Fairway to our friends and family.
- Patrick B.
Cuyahoga Falls, OH Nov 9, 2021
The whole process was quick and painless
- Jena Z.
Cuyahoga falls, OH Nov 9, 2021
Very quick response time, accommodating to our schedules, able to close earlier than expected.
- Jordan S.
Stow, OH Nov 9, 2021
Very happy with the explanation of how things would proceed from the beginning to the end. Thus was my first home buying experience & all staff were not only helpful, but communicating with each other on the progress of my purchase. Thank you all for making this as easy as possible for me!
- Portia M.
Cuyahoga Falls, OH Nov 9, 2021
really good service!
- Cody Z.
Kent, OH Nov 9, 2021
As early as the first call Fairway was kind and considerate. They made each step smooth for me. Process went quick with no nags. Very helpful throughout. I couldn’t be more thankful that I chose Fairway for my mortgage.
- Renee K.
Canton, OH Nov 9, 2021
Helpful, efficient and friendly. The whole team efficiently guided us through the loan process.
- Abby P.
Tallmadge, OH Nov 9, 2021
The entire process was easy. Brian’s team is fast, communicative, and efficient.
- Jennifer S.
Copley, OH Nov 9, 2021
Brian and his staff did a great job!
- Zachary K.
Hudson, OH Nov 9, 2021
An excellent mortgage company! Overall a VERY good experience!
- Mutakka M.
Akron, OH Nov 9, 2021
Instant communication and answers whenever I called or emailed.
- Tito C.
Willowick, OH Nov 9, 2021
Good
- Joseph S.
Canal Fulton, OH Nov 9, 2021
Great communications and quick service.
- Timothy D.
Tallmadge, OH Nov 9, 2021
Good communication
- Ryan L.
Copley, OH Nov 9, 2021
They were so responsive! Very easy to work with.
- Elizabeth S.
Shaker Heights, OH Nov 9, 2021
Everything was communicated in a way that can be easily understood. Very kind and patient. Have a friendly demeanor.
- Huda M.
Akron, OH Nov 9, 2021
This was such an easy for a first time homeowner! Fairway made everything smooth and fast!
- Amy H.
Uniontown, OH Nov 9, 2021
Quick and Communicative, Strove to find the best possible loan and outcome based on my credit and financial standing. Ensured everything moved smoothly throughout the process.
- Richard S.
Akron, OH Nov 9, 2021
All the helpful information on what and what not to do. The help to get you all the information needed to get the loan. Every one was very nice.
- Lorraine G.
Cuyahoga Falls, OH Nov 9, 2021
The communication and ability to take phone calls after hours to discuss paperwork and terms. The app made it easy to upload and keep track of documents
- Tyler R.
Minerva, OH Nov 9, 2021
Time and attention spent by the staff. Great communications.
- John W.
Ravenna, OH Nov 9, 2021
Good communication, able to do everything through email/online except with the notary
- Tristen H.
Akron, OH Nov 9, 2021
Quick and straight forward process
- Matthew W.
Canal Fulton, OH Nov 9, 2021
Yes
- Mayyadah A.
Lyndhurst, OH Nov 9, 2021
Fairway was very good at making every step thru the loan process go quickly and easy as possible. I would recomend them to anybody looking to finance a house.
- Matthew C.
Akron, OH Nov 9, 2021
The communication, responsiveness and the great rates. Then at the beginning I remember how you made us feel you truly wanted our business and we never lost that feeling. Thank you Brian. We truly made the right decision. The process was so smooth.
- Russell M.
Canton, OH Nov 9, 2021
This is my second time working with Brian. Very Professional and committed. Really good team behind him always closed on time. Very informative explain each and every process throughout the loan approval. I recommend all the first time home buyers, investors, and if you are planing on refinancing Brian is a one stop.
- Chitra S.
Akron, OH Nov 9, 2021
Brian and the Fairway team were phenomenal! I was kept informed throughout the entire process, the Fairway mobile app made it super easy to upload all my documents, and everything was processed quickly without any hiccups or surprises. As a first-time homebuyer, I asked/emailed a lot of questions and they were always answered like ridiculously fast. Brian and his team clearly know their stuff, and clearly care about their customers!
- Rachel B.
Cuyahoga Falls, OH Nov 9, 2021
Great people who responded quickly
- Stephanie R.
Tallmadge, OH Nov 9, 2021
The individual attention by each of your staff members was appreciated. I know that your a large company but I really appreciate you’re people still keeping me totally in the loop on each step of the process even though I’m just one of many clients.
- Fabian L.
Akron, OH Nov 9, 2021
We did most of our work with Brian Sprontz and he made us feel at ease from the moment we stepped in the door! This process can be highly stressful but not this time and he even gave our daughter some pointers on how to get her credit up to where it needs to be to purchase her own house within the next year probably. Start to finish a great experience, thank you thank you thank you!!
- Jeannie B.
Akron, OH Nov 9, 2021
Brian explained things very clearly. Great follow up, and kept us updated every step of the way.
- John E.
Munroe Falls, OH Nov 9, 2021
You guys were very helpful and professional! Made it very easy for us!
- Brett B.
Akron, OH Nov 9, 2021
Great Communications. Great Service. Made Process very easy.
- Matthew P.
Kent, OH Nov 9, 2021
Maintained communication throughout the entire process, and if we had any questions he responded very quickly to keep our closing on schedule.
- Kevin B.
Akron, OH Nov 9, 2021
Brian and his team were great to work with and made the process of getting funding easy. They were very responsive and stayed in communication throughout the process.
- Brandon K.
Hudson, OH Nov 9, 2021
It was a great and smooth experience.
- Gita P.
Cuyahoga Falls, OH Nov 9, 2021
Awesome
- Lishan P.
Cuyahoga Falls, OH Nov 9, 2021
brian was very proffesional
- Deborah W.
Norton, OH Nov 9, 2021
Every person from every phase Of the process were very polite and tentative And knowledgeable of all my questions a very pleasant experience Would recommend fairway mortgage to anybody looking to buy a home thank you very much
- Richard L.
Norton, OH Nov 9, 2021
- Nicole B.
Cuyahoga Falls, OH Nov 9, 2021
Working with Brian Thomas was more than excellent. He communicated with me through the entire process, and kept me updated on everything I needed to know. I didn't have single problem, and would highly recommend him to everyone.
- Alek P.
Kent, OH Nov 9, 2021
The home we loved needed a lot of work. We spoke with Brian and decided to pursue a renovation loan so that we could make our new home just what we wanted. Brian and his team worked tirelessly to bring together every part of the complicated loan process. Brian and his team were available, reliable, and knowledgeable. We couldn’t have asked for a better experience.
- Kendall H.
Silver Lake, OH Nov 9, 2021
Brian and his team walked us through the whole process and answered any questions we had. Everyone at Fairway was helpful and efficient.
- Alexander B.
Akron, OH Nov 9, 2021
Brian helped us understand all of the complicated paperwork and was always available to answer any questions we had during the house buying process.
- Drew V.
Akron, OH Nov 9, 2021
- Joseph K.
Akron, OH Nov 9, 2021
So easy to work with!!
- Mary K.
Hudson, OH Nov 9, 2021
We had a great time working with Brian
- Lewis L.
Rittman, OH Nov 9, 2021
Brian and his team work Wonderful together if you have any questions they are right on top of it they get right back to you and they explain everything overall was very satisfied with their service
- Pamela L.
Rittman, OH Nov 9, 2021
We had a complicated Reno loan and Brian and his team were with us through the whole process. Thanks so much
- Andrew H.
Silver Lake, OH Nov 9, 2021
Fast and great communication and very professional
- Percy W.
Grafton, OH Nov 9, 2021
First class service. Every step of the way I was informed and treated like I was their top priority. The level of knowledge that Brain and his staff has far exceeds the industry. I shopped around to numerous locations and always found that Brian's level of service was tops in the area. I would not hesitate to recommend Brian to friends and family.
- Seth T.
Copley, OH Nov 9, 2021
Great communication and friendliness from entire team. Brian went above and beyond to work with us even when things weren't going the way we wanted it to. Couldn't ask for a better person for my loan.
- Rebecca S.
Ravenna, OH Nov 9, 2021
He made my home buying experience so easy, and smooth, educated me on things that I did not know, and was very patient with me through the whole experience!
- Brooke H.
Akron, OH Nov 9, 2021
Brian and his team were super friendly and helpful throughout the whole process of buying my first home! Would definitely recommend and use again!
Thanks for everything!
- Arielle M.
Akron, OH Nov 9, 2021
Brian has made my first home buying experience a pleasant one. He alleviated much of the stress and sent frequent helpful reminders on how best to stay on track. He was there when I needed him and always responded quickly to my needs, even outside of normal business hours! Although I do not intend to take out a second mortgage anytime soon, I would not hesitate to go through Brian again! Thank you for everything!
- Chance M.
Akron, OH Nov 9, 2021
The communication was great and always kept me updated on my loan process and always had a great response on any questions I had
- Ronald H.
Akron, OH Nov 9, 2021
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- Caroline M.
Stow, OH Nov 9, 2021
I kept running into obstacles and Brian was able to help me get through them in order to become a house owner. Thank you for all your help.
- Rachel S.
Barberton, OH Nov 9, 2021
Brain and the entire Fairway mortgage team was great.
- Ryan H.
Northfield, OH Nov 9, 2021
This was our second experience with Brian and it was just as good as the first. Very detailed and professional.
- Jamila W.
Northfield, OH Nov 9, 2021
Clear communication and accessibility
- Leah G.
Kent, OH Nov 9, 2021
I have had 2 loans done by Brian and his staff and both times top notch, will and have recommended to all my friends, and family. Nice job
- Robert D.
Akron, OH Nov 9, 2021
Brian Thomas was very pleasant and professional, guided us through the entire process. He gave informed advice, he was always helpful.
- Iulian A.
Akron, OH Nov 9, 2021
Extremely patient and very helpful team!
- Ewelina S.
Brunswick, OH Nov 9, 2021
We're very pleased with our experience with Fairway. Brian was very knowledgeable, patient and informative. He anticipated our future questions and concerns. He 'owned' every aspect of our home loan process. We will definitely recommend him to our friends and family!
- Terri M.
Akron, OH Nov 9, 2021
I really liked how fairway broke each step down and explained what was going to happen and what to expect next. I would highly recommend Fairway! I am a first time homebuyer and they made the process so much easier!
- Brooke B.
Akron, OH Nov 9, 2021
kept me informed every step of way
- Ronald B.
Coventry Township, OH Nov 9, 2021
The staff was efficient with everything. What ever problem arose they always had a solution. We even closed early on our home. This was a great experience to say the least.
- Johnny M.
Akron, OH Nov 9, 2021
Everyone followed up with me daily on where we were on the process of things. Everyone explained everything perfectly for me to understand. They were just such great people and I will defeitblt refer them to anyone in the future!!
- Megan H.
Barberton, OH Nov 9, 2021
There were no questions or concerns unanswered. Knowledgeable and courteous staff.
- Jeffrey T.
Kent, OH Nov 9, 2021
Fairway was prompt and through. The process was stress free and all of the staff was pleasant to work with!
- Timothy W.
Massillon, OH Nov 9, 2021
Brian and his team were in contact with us every step of the way! We never felt lost, or left out of the process. Everyone was very nice, and Brian made sure that he answered all of our questions so we had a full understanding of everything. I would MOST DEFINITELY recommend Brian Thomas!!
- Veronica T.
Coventry Township, OH Nov 9, 2021
It has always been a dream of mine to become a home owner and Brain Thomas and his team made that dream a reality for me and my family, Brain Thomas works with you finding different resources to help you become a home owner.
Thank you for making my dream become a reality ☺️
- Erika Y.
Akron, OH Nov 9, 2021
Brian and his team made the home buying experience so wonderful for my husband and I. Such a stress free experience! They always kept us up to date with what was happening next! Everything went extremely smooth and I highly recommend Brian!
- Heather W.
Massillon, OH Nov 9, 2021
Loved how easy it was to complete the various steps in the process. Being able to digitally communicate and upload docs was so important for my busy schedule.
- Lindsey W.
North Canton, OH Nov 9, 2021
It was seamless! From pre-approval documents to preparing the final numbers for closing, Brian's entire team was right they when ever we needed them. They were professional, diligent, and timely. We had a great home buying experience.
- Randall F.
Akron, OH Nov 9, 2021
He was easy to work with and definitely had our best interest in mind. He won't recommend something you can't afford especially for first time home buyers. I would recommend his service to everyone.
- Jeffrey D.
Canton, OH Nov 9, 2021
Brian was great with helping me in my home buying process. He answered any questions I had in a very timely fashion! I would recommend his help to anyone!
- Britni S.
Akron, OH Nov 9, 2021
Brian sat down with my wife and I and discussed the best options available to us in the home buying process. He took into consideration our lifestyles and what he thought we would benefit from most in a loan . Brian took the time to educate us in all the different loans and why he felt our loan suited us best. Brian is always available to answer questions and guide you through the whole loan process. He’s extremely good at his job, there is a reason he’s one of he best.
- Ryan W.
Ravenna, OH Nov 9, 2021
Very clear and motivated about process.
- Matthew T.
Akron, OH Nov 9, 2021
Very easy to work with
- Gregory G.
Fairlawn, OH Nov 9, 2021
Honest, fair, well informed quick to close
- Joshua J.
Akron, OH Nov 9, 2021
Brian explained everything and showed me everything about the process and what to expect. He communicated quickly. He helped me keep more money in my pocket in the end, definitely a bonus! A process that seemed like it would be stressful, was not at all for me. I'm very happy!!!
- Crystal C.
Akron, OH Nov 9, 2021
Quick, hassle free experience. Level of communication was excellent.
- Jonathan W.
Akron, OH Nov 9, 2021
It was an amazing and smooth wonderful experience and couldn't have gone any better. I would recommend Brian and Fairway to anyone looking to buy a home.
- Timothy M.
Canal Fulton, OH Nov 9, 2021
Great experience! Brian was great with communicating what was needed from me. He also visually showed me step by step what we had to accomplish to get the house purchased. I will absolutely be back.
- Brock J.
Akron, OH Nov 9, 2021
Fast and meaningful communication, excellent suggestions, and referrals to other top businesses and professionals in Northeast Ohio! I wouldn't recommend any other mortgage company in the area! Thanks BTHOMAS Team!
- Chad P.
Akron, OH Nov 9, 2021
Just my nerves.
- Toni S.
Akron, OH Nov 9, 2021
The whole process was easy and seemless
- Thomas P.
Mantua, OH Nov 9, 2021
Mr. Thomas was very helpful and his staff were excilent and willing to help me right away I highly recomand Brian Thomas to anyone I can
- Donald G.
Akron, OH Nov 9, 2021
Brian and everyone working with his company were very helpful! There was great communication and any questions we had were always answered quickly.
- Tiffany D.
Norton, OH Nov 9, 2021
The 1st interview was very good, Mr. Thomas explained everything to our knowledge. I learned alot from this and I would recommend anyone that need a loan to Mr. Brian Thomas. Fairway Mortgage I give you 2 thumbs up. Thanks again to the staff who played a part in this. God bless. Mrs. Jewell Burkett
- Jewell B.
Akron, OH Nov 9, 2021
Everything went so smoothly. All the processes were thoroughly explained. He worked closely with my realtor to ensure things were moving along. He was always available to answer any questions. I greatly appreciate the work him and his team put in to my make experience effortless.
- Angela L.
Akron, OH Nov 9, 2021
Brian and his team were friendly, professional and very knowledgeable. They communicated with us along the entire process and were quick to respond to any questions.
- Gia R.
Tallmadge, OH Nov 9, 2021
Understanding my situation and timeline and making everything happen!
- Christopher S.
Cincinnati, OH Nov 9, 2021
Quick responses
- Diego H.
Lakewood, OH Nov 9, 2021
The process was quick, easy, and concise.
- Philip G.
Akron, OH Nov 9, 2021
Attention to detail and the amount of energy Brian and the team expended on me personally (or at least that perception) was very encouraging. I honestly felt like they were working for me to get this loan done.
- Charles T.
Akron, OH Nov 9, 2021
Timely responses, clarity of communication, willingness to answer all questions, follow through, helped me prepare for what is to come in the process.
- David D.
Cuyahoga Fls, OH Nov 9, 2021
As a first time home buyer this is a somewhat scary process and with Brian Thomas, Michelle Gribble and Michel Massullo’s help this process was amazing. They were eager to answer any and all questions I had and to make me feel confident and safe through ever process along the way. I cannot thank them all enough for what they did. I could not have asked for a better experience and I will definitely be using them again in the future and referring them to my friends!
- Domonique S.
Akron, OH Nov 9, 2021
Brian was up front and honest with the whole process.
He understood our concerns and requests and went the extra mile to meet them.
- David H.
Walton Hills, OH Nov 9, 2021
The whole process by Brian and the Fairway team was very simple with communication throughout to ensure you know where you are and what you need to do. We are very satisfied and glad we chose Fairway to handle our financial needs.
- Lee P.
Nov 9, 2021
Everything, I suppose. It was incredibly easy, and Brian, and team members, made it as smooth as Teflon. I was frankly a bit clueless as to all of the Veterans benefits that I was entitled to, but Brian was able to explain things there, too. Easy peezy.
- Joshua H.
Stow, OH Nov 9, 2021
We continue to choose Brian Thomas because he makes the process easy and as efficient as possible. We will always recommend him.
- Jillian S.
Cuyahoga Falls, OH Nov 9, 2021
Everything from the start was greatly handled and explained very well ... they moved things right along and got it handled for us very smoothly! Thanks to Brian and his team!! Highly recommended
- Jacob J.
Canton, OH Nov 9, 2021
Made it easy, simple, and straight forward.
- Alex I.
Canton, OH Nov 9, 2021
Very fast application process. Excellent communication from Fairway; we were notified promptly every step of the way through our home buying process. If we had any questions, they were answered quickly. Very please with our experience with Fairway.
- Barbara M.
Uniontown, OH Nov 9, 2021
Brian and his team made things very easy to understand.
- Michael C.
Barberton, OH Nov 9, 2021
You were very thorough every step of the way. You kept in touch, congratulated me and showed concern.
- Adrienne H.
South Euclid, OH Nov 9, 2021
This is my 3rd home purchase with Brian. I would use him again and recommend him to anyone I know.
- James C.
Nov 9, 2021
Brian gave us reminders, updates, and helpful tips during this overwhelming process. He made things move as smoothly as possible.
- Beth B.
Cuyahoga Falls, OH Nov 9, 2021
Brian and his team were very personable and professional. All full of knowledge and more than happy to answer any questions we made have had.
- Ethan F.
Canton, OH Nov 9, 2021
From every step of the way communication was excellent and any questions were answered quickly!
- Loretta S.
Canal Fulton, OH Nov 9, 2021
Very professional and easy to work with.
- Gregory S.
Canal Fulton, OH Nov 9, 2021
Prompt, courteous, and professional service.
- David F.
Nov 9, 2021
They are easy to understand. Theres just to many ways to explain they're the best, there is around!!
- Tamra G.
Nov 9, 2021
Made our home loan process easy . Great communication and a knowledgeable staff. We would recommend Brian to anyone. Thank!
- Vincent P.
Nov 9, 2021
Everyone that I dealt with from Brian's office, including Brian, was extremely helpful through my first home-buying experience! They communicated with me throughout the entire process and responded quickly when I had any questions. I would recommend them to anyone and will definitely use them again in the future! Thank you for all of your help!
- Robyn C.
Nov 9, 2021
Brian made the entire process a breeze! Very helpful and thorough! We appreciate all of his help and would highly recommend him!
- Ashley P.
Nov 9, 2021
Awesome Job
- Allison S.
Nov 9, 2021
Brian is a consummate professional. His entire team is organized, precise, and friendly! I highly recommend Brian Thomas to anyone buying or refinancing a home!
- Daniel S.
Akron, OH Nov 9, 2021
Good terms and great communication through the process!
- Brett S.
Clinton, OH Nov 9, 2021
Brian Thomas and his team- especially Brian Spronz- were excellent to work with. Their communication was timely and consistent, and they worked with us on our desire for a swift close. This is the second home we’ve financed with Mr Thomas and team, and would highly recommend them to any prospective home buyers!
- Janine K.
Cleveland Heights, OH Nov 9, 2021
We can’t thank Brian and his team for all of their help! They all were willing to take our calls and emails with any questions or concerns we had. Brian was very informative and helpful throughout the entire process! Thank you! You made our house buying process easier then we could have imagined!
- Ashley H.
Nov 9, 2021
Brian communicated a lot and was able to clearly present the information that can be difficult for a normal person to understand.
- Derek H.
Nov 9, 2021
Constant updates, quick communication, very quick loan closing. Has many years of experience, and will give you the smoothest experience buying your home.
- Kevin S.
Canton, OH Nov 9, 2021
Transaction was completed timely and very professionally. All questions were answered promptly.
- James F.
Bedford Heights, OH Nov 9, 2021
On the first meeting with Brian Thomas, he included the return of my security deposits from the seller which led me to believe my down payment amount would be lower. Then I received estimates for the closing costs and was told the seller would be giving me a check for my security deposits upon closing, making the amount needed for my down payment higher. when the closing day came, the security deposits WERE included. I took a cash advance from my credit card and didn't need to after all.
- Kevin T.
Cuyahoga Falls, OH Nov 9, 2021
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- Virgil L.
Stow, OH Nov 9, 2021
Attention to detail and speedy process.
- Carlos L.
Akron, OH Nov 9, 2021
Brian and his team did what it took to get my house closed on time. Thank you!
- Aaron K.
Cincinnati, OH Nov 9, 2021
I am very thankful to Brian and his team. I am a first time homebuyer and felt supported and informed throughout the entire process.
- Shea S.
Akron, OH Nov 9, 2021
Brian kept me informed on each step of the process. Everything went smoothly from start to finish. If we ever move again, which I hope we don't, I am definitely going to be using Brian and fairway mortgage.
- Gregory M.
Canton, OH Nov 9, 2021
Great experience with great people
- Matthew P.
Canton, OH Nov 9, 2021
Brian and his staff were very informative and a pleasure to work with!!!
- Lane M.
Akron, OH Nov 9, 2021
Brian and his associates went above and beyond to get me a closed on my house on time and I couldn’t be more grateful and thankful to all of them.
- Kayla C.
Southington, OH Nov 9, 2021
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- Kerry T.
South Euclid, OH Nov 9, 2021
Brian and his team were great at helping us get the loan we needed and the house we wanted. They made the process easy and were there to help every step of the way. Thank you, Brian!
- Maggie C.
Stow, OH Nov 9, 2021
There were some bumps in the road but the constant communication was very helpful in knowing what was going on. Thank you
- Patricia F.
Akron, OH Nov 9, 2021
Everyone was very helpful and able to answer all questions. Kept me informed of every part of the process.
- Gail R.
Canton, OH Nov 9, 2021
I want to thank you for making this transaction smooth and painless.
- Andre F.
Akron, OH Nov 9, 2021
Quick and knowledgeable
- Rudy S.
Akron, OH Nov 9, 2021
Thank you so much for helping my wife and I purchase our first home in this crazy market! We couldn't have done it without your help and the rest of the team at Fairway Mortgage. Thanks again!
- Kyle S.
Mogadore, OH Nov 9, 2021
Brian was very quick to respond and always took the extra time to answer our questions as first-time homebuyers.
- Sarah S.
Mogadore, OH Nov 9, 2021
Great team that stayed with us the entire process, from building credit to closing day.
- Jamie H.
Coventry Twp, OH Nov 9, 2021
Even though the loan process was very complex and at times confusing, Brian and staff were gracious and willing to help and explain things further.
- Gail K.
Akron, OH Nov 9, 2021
I don’t know
- Pu K.
Akron, OH Nov 9, 2021
The regular updates were greatly appreciated.
Brian shared information that are beneficial to us though we did not ask about them. I mean who would have thought to ask the right questions.
We truly felt that he in particular and the company in general have the best interests for us in mind.
- Mart A.
Akron, OH Nov 9, 2021
Staff worked hard to get to the finish line.
- Richard N.
Akron, OH Nov 9, 2021
Brian was very thorough and informative. Him and his entire team kept use well informed of every step of the process and what was expected to happen. The app they use to upload documents and give status updates is an ingenious device that made this entire process as stress free as possible! Fairway mortgage is great!
- Kenneth M.
Hudson, OH Nov 9, 2021
It was great
- Joseph M.
N Bloomfield, OH Nov 9, 2021
Quick and straight forward process
- Matthew W.
Canal Fulton, OH Nov 9, 2021
The whole process of getting the mortgage went as smooth as I have ever seen before. Brian Thomas and everyone at Fairway knows their jobs, and works together to make buying a home a great experience for the buyer. I would 100% recommend Fairway. You won't be disappointed.
- Clyde S.
Cuyahoga Fls, OH Nov 9, 2021
Consistent communication.
- Brittany T.
Akron, OH Nov 9, 2021
Brian Thomas was awesome from beginning to end .. but the real show stopper was Brian Sprawns .. i mean wow .. wish he was a chef next to me . we would kill it in the kitchen . this guy deserves all applause and then some .. Honorable mention to Dee Burdic whose e mail when i got back from vacation made my heart skip a beat . but thanks to mr Sprawns he guided me the whole way . could not have done it with out everyones guidance and patience . and thanks to the receptionist for copies and smiles
- Billy W.
Akron, OH Nov 9, 2021
Helping me accomplish becoming a first time home owner, and assisting me down the right path to succeed
- Rachel D.
Ravenna, OH Nov 9, 2021
Entire process was efficient, courteous and extremely dedicated
- Miron G.
South Euclid, OH Nov 9, 2021
Very fast, efficient and transparent service. I understand this industry pretty well, but I think even someone with no understanding of finance can get through the process with Fairway easily.
- Adam P.
Hartville, OH Nov 9, 2021
Brian really helped us during this process! Everything was laid out and clear from the beginning. He saw us not only as our paychecks, but as people, which often does not happen in the world of mortgage lenders. We are so happy with our choice to use Fairway!
- Madison B.
Akron, OH Nov 9, 2021
Great service
- Meghan K.
Twinsburg, OH Nov 9, 2021
Brian was very helpful throughout the process and answered all of our questions.
- Robert H.
Akron, OH Nov 9, 2021
Super people excellent service
- Lisa C.
Akron, OH Nov 9, 2021
From our real estate agent to everyone on the mortgage team and title company, our home buying experience has been surprisingly easy, efficient, and low-stress. Brian was very communicative, and was happy to answer any questions or issues any time of the day or week. Everyone on his team was the same way and that made us feel very comfortable throughout the whole process. We had no problems or surprises and would recommend Brian and his team to anyone in the area.
- Andrew S.
Lakewood, OH Nov 9, 2021
Willing to help and answer all of my many questions. Easy to get a hold of too.
- Nomicos M.
Aurora, OH Nov 9, 2021
Great group of people
- Steven W.
Lyndhurst, OH Nov 9, 2021
You were always in contact with us and going over the next steps and explaining the process to us !!
- Rachael W.
Macedonia, OH Nov 9, 2021
Nice people! Nice service especially for a first time home buyer like me!
- Alex C.
Copley, OH Nov 9, 2021
The ease and speed of the process was great and easy, especially for being a first time buyer.
- Nicolette B.
Hudson, OH Nov 9, 2021
Everyone that’s part of the Brian Thomas team was very professional and made the entire process very easy and understanding to someone like me who has never bought a home before . They are all very outgoing and easy to work with , as well as honest and upfront about what’s in your best interest and what all is needed for buying a home . I would never take my business anywhere but to this mortgage team . My family and I couldn’t be more pleased with the job they did. We can’t say enough.
- Nicholas B.
Uniontown, OH Nov 9, 2021
The weekly updates, the guidance through the process and the availability to have conversations as and answer questions.
- Amoaba G.
Kent, OH Nov 9, 2021
The refinance was handled quickly and everyone was friendly and knowledgeable.
- Stephen B.
Copley, OH Nov 9, 2021
Second time we used Brian Thomas and will always reach out to him for our mortgage needs. Brian is prompt, upfront and honest. Process is streamlined and efficient. Communication was excellent. We were kept updated every step of the way. Brian provided the best experience possible.
- Courtney P.
Akron, OH Nov 9, 2021
Everything was so smooth. Everyone we interacted was so patient and professional. We can’t thank the Thomas team enough for helping us get into our home!
- Alex K.
Akron, OH Nov 9, 2021
Brian and his team kept us in the loop throughout the process. We knew how everything was progressing all the time. Someone was always available to answer questions or help with anything we needed.
- Andrew K.
Akron, OH Nov 9, 2021
Everyone with the company were very customer oriented. Everything moved along quickly , also expectations were easily understood. I was well informed of every process.
- Nikkita S.
Akron, OH Nov 9, 2021
It was nice that we were updated regularly on what point of the mortgage process we were. Since we were buying our first home this was very reassuring.
- Lillian K.
Akron, OH Nov 9, 2021
Besides the fact that we closed on time with no surprises, the communication was excellent! We were constantly kept in the know regarding the process. There is a reason why he and his team are so highly recommended!
- Mark H.
Tallmadge, OH Nov 9, 2021
I liked that fact that they offered a 30 year fixed. Also, I think working with Brian's team is straightforward and easy, particularly once they have my info(I've purchased 2 properties with this team now).
- Kevin S.
Ravenna, OH Nov 9, 2021
- Elliott E.
Mogadore, OH Nov 9, 2021
Great communication, and got back to us quickly if we had any further questions!
- Allyson Y.
Aurora, OH Nov 9, 2021
Brian was fast on getting my preapproval and got back to me quickly when sending any questions or concerns to him
- Jan M.
Mogadore, OH Nov 9, 2021
Great with first time home buyer’s
- Cyna B.
Lisbon, OH Nov 9, 2021
Brian was exceptional!
- Domonique S.
Akron, OH Nov 9, 2021
Easy, convenient
- Kelly H.
Wadsworth, OH Nov 9, 2021
Everything went so smoothly
- Rebecca O.
Stow, OH Nov 9, 2021
Representatives readily available and addressed concerns and questions in a timely manner. Staff friendly, knowledgeable and professional. Have used services prior and that is why we came back. Very pleased
- Stacy O.
Stow, OH Nov 9, 2021
The loan process was super easy from step 1 all the way through closing. They were able to make sure I understood the process and helped guide me along the way. Everyone I talked to was extremely friendly and knowledgeable. I highly recommend them.
- Marcie S.
Hiram, OH Nov 9, 2021
Very clear and helpful
- John O.
Painesville, OH Nov 9, 2021
Brian was fantastic to work with he helped us immensely.
- Joshua M.
Cuyahoga Fls, OH Nov 9, 2021
All services Brian and the team provided were handled quickly and thoroughly.
- Barbara O.
Painesville, OH Nov 9, 2021
From the first contact he was very personable and walked me through everything. He always got back to me to answer my questions in a very timely manner, most if the time that very day even if it was just to say he needed time to look into it. His team was very responsive and helpful and worked very hard to get us to close quickly. This was my second time working with him and his team and I will continue for any mortgage needs I have. It was absolutely great working with him and his team.
- Ryan J.
Massillon, OH Nov 9, 2021
Easy, consistent reminders and lots of question answering
- Alexa S.
Cleveland Hts, OH Nov 9, 2021
I am big on communication! Brian and the entire team definitely kept me in the loop with everything, so it gave me a peace of mind. Everyone responds back in a timely manner! It was all really wonderful! I'll probably deal with Brian in the future if I decided to buy again
- Tasha J.
Akron, OH Nov 9, 2021
They got the job done fast.
- Michael P.
Alliance, OH Nov 9, 2021
Very helpful to me buying a house for the first time he was very responsive and made things very easy to understand when I had any questions.
- Brian M.
Canton, OH Nov 9, 2021
People were very informative Brian Spronz was very helpful and attentive.
- Joel R.
Uniontown, OH Nov 9, 2021
Professional thorough and courteous
- Dean M.
Medina, OH Nov 9, 2021
Brian was up front with me and he kept me informed all the way. The process went smoothly and I appreciate everyone at Fairway for their awesome service.
- Nicholas D.
Massillon, OH Nov 9, 2021
Responsiveness
- Christopher S.
Cincinnati, OH Nov 9, 2021
Quick easy and painless
- Joshua B.
Copley, OH Nov 9, 2021
Every step of the process was very well communicated and I was always kept up to date. Thank you guys so much for making this as easy as possible.
- Molly F.
Norton, OH Nov 9, 2021
The best experience ever!
- Kayla V.
Akron, OH Nov 9, 2021
The process was quick but thorough. Communication was always great especially when we had questions.
- Mark K.
Cuyahoga Fls, OH Nov 9, 2021
The team was very open to questions every step of the way. One suggestion though, cryptocurrency is not going away. It would be in your company's best interest to become well versed in it.
- Nathanael D.
Newton Falls, OH Nov 9, 2021
Process was super fast and everyone was very helpful and professional!
- Jennifer T.
Stow, OH Nov 9, 2021
Brian took on my case when I was ready to give up! He assured me things would work out and they did! He was very upfront and helpful about everything!!! So glad our paths crossed
- Nikkishia B.
Akron, OH Nov 9, 2021
Ease of process. Great communication with the entire team!
- Dane D.
Wadsworth, OH Nov 9, 2021
Everyone on the Brian Thomas team was very efficient and were always availible to answer any questions I had. They were all very knowledgable and helpful throughout the entire process.
- Britney R.
Akron, OH Nov 9, 2021
Brian and all of his team are very fast and on time with everything. They answered all my questions and we're very knowledgeable.
- Jeremy Y.
Kent, OH Nov 9, 2021
Brian and his team are spot on. They were able to assist me in closing this loan fast. Plenty of communication and answered my 100+ questions. I will always use Brian and his team!
- Timothy P.
Akron, OH Nov 9, 2021
Your teams service and response times were great. Every person I talked to was very knowledgeable and helpful and willing to lend a hand. As a first time home buyer I fully recommend Fairway to anyone looking for a mortgage.
- Mark W.
Akron, OH Nov 9, 2021
Everything went so smooth with my home buying process and Brian Thomas and his team were very knowledgeable and ready to help answer any questions I had along the way.
- Rosanne S.
Bedford, OH Nov 9, 2021
As a first time homebuyer everyone made everything very simple and made sure I understood the process as we went through it
- Julia D.
Aurora, OH Nov 9, 2021
Communication was excellent!! Brian and his team were helpful and made the process a breeze! I signed all of the paperwork in my own home which made it better for me and my wife who are both very busy.
- Scott S.
Doylestown, OH Nov 9, 2021
Very prompt, courteous and engaged. A wonderful experience that could not have been any more smooth. Their approach from the start to the finish was professional and precise.
- Brendan O.
Akron, OH Nov 9, 2021
As a first time home buyer, the overwhelming processing of buying a house was improved immensely by working with Brian and his team. They were incredibly helpful and answered all of my questions, no matter how basic. Their patience and dedication to their work made this an excellent experience.
- Erin L.
Cuyahoga Fls, OH Nov 9, 2021
I have worked with Fairway Mortgage for many years. Their communication is always great! I can always count on Brian and his team to answer my calls, questions & emails. They are all very knowledgeable and helpful. I would highly recommend anyone looking to buy a home that they call Brian Thomas at Fairway Mortgage.
- Karen H.
Mogadore, OH Nov 9, 2021
The overall experience was good very pleasant and helpful. Definitely walked and talked me through everything.
- Kizzy S.
Akron, OH Nov 9, 2021
Brian spronz always kept me informed on what he needed and was on top of everything so when it came time to close on the house we both were on the same page and there was no confusion I will refer him to anybody looking for a house
- Jeffrey C.
Massillon, OH Nov 9, 2021
We received daily updates regarding the status of our loan application. Questions were responded to very quickly. We had a very smooth process and were ready to close weeks before our actual date of closing. We highly recommend Fairway and will be referring all of our friends and family to use Fairway for their mortgage needs.
- Alissa F.
Stow, OH Nov 9, 2021
Easy to communicate with. Always available. Explained things clearly.
- Brian S.
Macedonia, OH Nov 9, 2021
No hassles and you kept us informed of the progress along the way
- Daniel H.
Mogadore, OH Nov 9, 2021
The easiest process for our first home! Closed in less than 30 days! Thank you Brian Thomas Team!
- Megan M.
Akron, OH Nov 9, 2021
Answered any questions and concerns I had throughout the whole process
- Brandon Y.
Rootstown, OH Nov 9, 2021
This was the least intimidating way to go about the financial side of a home buying process; the communication was immaculate
- Mitchell P.
Cuyahoga Falls, OH Nov 9, 2021
Whenever we needed someone to speak with about a question the Brian Thomas team was there. A big thank you to Brian Spronz you was extremely helpful.
- Matthew K.
Akron, OH Nov 9, 2021
Communication, feeling that he actually cared about me while in the process of refinancing.
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