Brian has been one of Akron's top producing Mortgage Loan Officers since 1985 and affiliated with Fairway since 1999. He enjoys working for Fairway because he is able to offer loan programs to best suit the borrower’s needs.
Everyone was very helpful and able to answer all questions. Kept me informed of every part of the process.
- Gail R.
Canton, OH Aug 28, 2021
Brian and his associates went above and beyond to get me a closed on my house on time and I couldn’t be more grateful and thankful to all of them.
- Kayla C.
Southington, OH Aug 26, 2021
There were some bumps in the road but the constant communication was very helpful in knowing what was going on. Thank you
- Patricia F.
Akron, OH Aug 23, 2021
Entire process was efficient, courteous and extremely dedicated
- Miron G.
South Euclid, OH Aug 21, 2021
The whole process of getting the mortgage went as smooth as I have ever seen before. Brian Thomas and everyone at Fairway knows their jobs, and works together to make buying a home a great experience for the buyer. I would 100% recommend Fairway. You won't be disappointed.
- Clyde S.
Cuyahoga Fls, OH Aug 21, 2021
Quick and straight forward process
- Matthew W.
Canal Fulton, OH Aug 18, 2021
Helping me accomplish becoming a first time home owner, and assisting me down the right path to succeed
- Rachel D.
Ravenna, OH Aug 18, 2021
Brian Thomas was awesome from beginning to end .. but the real show stopper was Brian Sprawns .. i mean wow .. wish he was a chef next to me . we would kill it in the kitchen . this guy deserves all applause and then some .. Honorable mention to Dee Burdic whose e mail when i got back from vacation made my heart skip a beat . but thanks to mr Sprawns he guided me the whole way . could not have done it with out everyones guidance and patience . and thanks to the receptionist for copies and smiles
- Billy W.
Akron, OH Aug 18, 2021
Consistent communication.
- Brittany T.
Akron, OH Aug 17, 2021
I don’t know
- Pu K.
Akron, OH Aug 17, 2021
It was great
- Joseph M.
N Bloomfield, OH Aug 11, 2021
Brian was very thorough and informative. Him and his entire team kept use well informed of every step of the process and what was expected to happen. The app they use to upload documents and give status updates is an ingenious device that made this entire process as stress free as possible! Fairway mortgage is great!
- Kenneth M.
Hudson, OH Aug 10, 2021
Staff worked hard to get to the finish line.
- Richard N.
Akron, OH Aug 8, 2021
The regular updates were greatly appreciated.
Brian shared information that are beneficial to us though we did not ask about them. I mean who would have thought to ask the right questions.
We truly felt that he in particular and the company in general have the best interests for us in mind.
- Mart A.
Akron, OH Aug 3, 2021
Professional thorough and courteous
- Dean M.
Medina, OH Aug 2, 2021
Even though the loan process was very complex and at times confusing, Brian and staff were gracious and willing to help and explain things further.
- Gail K.
Akron, OH Aug 2, 2021
Great team that stayed with us the entire process, from building credit to closing day.
- Jamie H.
Coventry Twp, OH Aug 2, 2021
Brian was very quick to respond and always took the extra time to answer our questions as first-time homebuyers.
- Sarah S.
Mogadore, OH Aug 2, 2021
Thank you so much for helping my wife and I purchase our first home in this crazy market! We couldn't have done it without your help and the rest of the team at Fairway Mortgage. Thanks again!
- Kyle S.
Mogadore, OH Aug 1, 2021
Super people excellent service
- Lisa C.
Akron, OH Jul 30, 2021
Quick and knowledgeable
- Rudy S.
Akron, OH Jul 30, 2021
Brian was very helpful throughout the process and answered all of our questions.
- Robert H.
Akron, OH Jul 27, 2021
Brian really helped us during this process! Everything was laid out and clear from the beginning. He saw us not only as our paychecks, but as people, which often does not happen in the world of mortgage lenders. We are so happy with our choice to use Fairway!
- Madison B.
Akron, OH Jul 27, 2021
Great service
- Meghan K.
Twinsburg, OH Jul 19, 2021
Good communication, able to do everything through email/online except with the notary
- Tristen H.
Akron, OH Jul 16, 2021
Very fast, efficient and transparent service. I understand this industry pretty well, but I think even someone with no understanding of finance can get through the process with Fairway easily.
- Adam P.
Hartville, OH Jul 16, 2021
Having a loan officer you can trust.
- Mark C.
Cuyahoga Fls, OH Jul 10, 2021
The weekly updates, the guidance through the process and the availability to have conversations as and answer questions.
- Amoaba G.
Kent, OH Jul 5, 2021
Answered any questions and concerns I had throughout the whole process
- Brandon Y.
Rootstown, OH Jul 5, 2021
Everyone that’s part of the Brian Thomas team was very professional and made the entire process very easy and understanding to someone like me who has never bought a home before . They are all very outgoing and easy to work with , as well as honest and upfront about what’s in your best interest and what all is needed for buying a home . I would never take my business anywhere but to this mortgage team . My family and I couldn’t be more pleased with the job they did. We can’t say enough.
- Nicholas B.
Uniontown, OH Jun 22, 2021
Willing to help and answer all of my many questions. Easy to get a hold of too.
- Nomicos M.
Aurora, OH Jun 19, 2021
The ease and speed of the process was great and easy, especially for being a first time buyer.
- Nicolette B.
Hudson, OH Jun 18, 2021
Great group of people
- Steven W.
Lyndhurst, OH Jun 17, 2021
From our real estate agent to everyone on the mortgage team and title company, our home buying experience has been surprisingly easy, efficient, and low-stress. Brian was very communicative, and was happy to answer any questions or issues any time of the day or week. Everyone on his team was the same way and that made us feel very comfortable throughout the whole process. We had no problems or surprises and would recommend Brian and his team to anyone in the area.
- Andrew S.
Lakewood, OH Jun 15, 2021
Brian is a great communicator and always kept us informed. He made this process very smooth, and we certainly appreciate it.
- Chloe E.
Akron, OH Jun 14, 2021
Nice people! Nice service especially for a first time home buyer like me!
- Alex C.
Copley, OH Jun 8, 2021
You were always in contact with us and going over the next steps and explaining the process to us !!
- Rachael W.
Macedonia, OH Jun 8, 2021
Everyone with the company were very customer oriented. Everything moved along quickly , also expectations were easily understood. I was well informed of every process.
- Nikkita S.
Akron, OH Jun 6, 2021
- Elliott E.
Mogadore, OH Jun 6, 2021
Brian and his team kept us in the loop throughout the process. We knew how everything was progressing all the time. Someone was always available to answer questions or help with anything we needed.
- Andrew K.
Akron, OH Jun 3, 2021
It was nice that we were updated regularly on what point of the mortgage process we were. Since we were buying our first home this was very reassuring.
- Lillian K.
Akron, OH Jun 2, 2021
Everything was so smooth. Everyone we interacted was so patient and professional. We can’t thank the Thomas team enough for helping us get into our home!
- Alex K.
Akron, OH May 29, 2021
Second time we used Brian Thomas and will always reach out to him for our mortgage needs. Brian is prompt, upfront and honest. Process is streamlined and efficient. Communication was excellent. We were kept updated every step of the way. Brian provided the best experience possible.
- Courtney P.
Akron, OH May 26, 2021
I liked that fact that they offered a 30 year fixed. Also, I think working with Brian's team is straightforward and easy, particularly once they have my info(I've purchased 2 properties with this team now).
- Kevin S.
Ravenna, OH May 25, 2021
Besides the fact that we closed on time with no surprises, the communication was excellent! We were constantly kept in the know regarding the process. There is a reason why he and his team are so highly recommended!
- Mark H.
Tallmadge, OH May 22, 2021
The refinance was handled quickly and everyone was friendly and knowledgeable.
- Stephen B.
Copley, OH May 22, 2021
Great communication, and got back to us quickly if we had any further questions!
- Allyson Y.
Aurora, OH May 18, 2021
Everything went so smoothly
- Rebecca O.
Stow, OH May 15, 2021
Easy, convenient
- Kelly H.
Wadsworth, OH May 14, 2021
Brian was exceptional!
- Domonique S.
Akron, OH May 14, 2021
Great with first time home buyer’s
- Cyna B.
Lisbon, OH May 14, 2021
Representatives readily available and addressed concerns and questions in a timely manner. Staff friendly, knowledgeable and professional. Have used services prior and that is why we came back. Very pleased
- Stacy O.
Stow, OH May 14, 2021
Brian was fast on getting my preapproval and got back to me quickly when sending any questions or concerns to him
- Jan M.
Mogadore, OH May 13, 2021
Easy, consistent reminders and lots of question answering
- Alexa S.
Cleveland Hts, OH May 11, 2021
All services Brian and the team provided were handled quickly and thoroughly.
- Barbara O.
Painesville, OH May 10, 2021
I am big on communication! Brian and the entire team definitely kept me in the loop with everything, so it gave me a peace of mind. Everyone responds back in a timely manner! It was all really wonderful! I'll probably deal with Brian in the future if I decided to buy again
- Tasha J.
Akron, OH May 8, 2021
Brian was fantastic to work with he helped us immensely.
- Joshua M.
Cuyahoga Fls, OH May 8, 2021
Very clear and helpful
- John O.
Painesville, OH May 7, 2021
From the first contact he was very personable and walked me through everything. He always got back to me to answer my questions in a very timely manner, most if the time that very day even if it was just to say he needed time to look into it. His team was very responsive and helpful and worked very hard to get us to close quickly. This was my second time working with him and his team and I will continue for any mortgage needs I have. It was absolutely great working with him and his team.
- Ryan J.
Massillon, OH May 6, 2021
They got the job done fast.
- Michael P.
Alliance, OH May 5, 2021
The loan process was super easy from step 1 all the way through closing. They were able to make sure I understood the process and helped guide me along the way. Everyone I talked to was extremely friendly and knowledgeable. I highly recommend them.
- Marcie S.
Hiram, OH May 4, 2021
People were very informative Brian Spronz was very helpful and attentive.
- Joel R.
Uniontown, OH May 2, 2021
Very helpful to me buying a house for the first time he was very responsive and made things very easy to understand when I had any questions.
- Brian M.
Canton, OH May 2, 2021
The best experience ever!
- Kayla V.
Akron, OH Apr 24, 2021
Every step of the process was very well communicated and I was always kept up to date. Thank you guys so much for making this as easy as possible.
- Molly F.
Norton, OH Apr 19, 2021
Quick easy and painless
- Joshua B.
Copley, OH Apr 19, 2021
Brian was up front with me and he kept me informed all the way. The process went smoothly and I appreciate everyone at Fairway for their awesome service.
- Nicholas D.
Massillon, OH Apr 18, 2021
Timely responses, clarity of communication, willingness to answer all questions, follow through, helped me prepare for what is to come in the process.
- David D.
Cuyahoga Fls, OH Apr 18, 2021
Responsiveness
- Christopher S.
Cincinnati, OH Apr 17, 2021
Brian and his team are spot on. They were able to assist me in closing this loan fast. Plenty of communication and answered my 100+ questions. I will always use Brian and his team!
- Timothy P.
Akron, OH Apr 13, 2021
Everyone on the Brian Thomas team was very efficient and were always availible to answer any questions I had. They were all very knowledgable and helpful throughout the entire process.
- Britney R.
Akron, OH Apr 11, 2021
Brian took on my case when I was ready to give up! He assured me things would work out and they did! He was very upfront and helpful about everything!!! So glad our paths crossed
- Nikkishia B.
Akron, OH Apr 10, 2021
Process was super fast and everyone was very helpful and professional!
- Jennifer T.
Stow, OH Apr 10, 2021
Brian and all of his team are very fast and on time with everything. They answered all my questions and we're very knowledgeable.
- Jeremy Y.
Kent, OH Apr 8, 2021
Ease of process. Great communication with the entire team!
- Dane D.
Wadsworth, OH Apr 2, 2021
I had to pretty much do nothing thanks
- Paul S.
Kent, OH Apr 1, 2021
The team was very open to questions every step of the way. One suggestion though, cryptocurrency is not going away. It would be in your company's best interest to become well versed in it.
- Nathanael D.
Newton Falls, OH Mar 30, 2021
The process was quick but thorough. Communication was always great especially when we had questions.
- Mark K.
Cuyahoga Fls, OH Mar 26, 2021
As a first time homebuyer everyone made everything very simple and made sure I understood the process as we went through it
- Julia D.
Aurora, OH Mar 23, 2021
Everything went so smooth with my home buying process and Brian Thomas and his team were very knowledgeable and ready to help answer any questions I had along the way.
- Rosanne S.
Bedford, OH Mar 23, 2021
As a first time home buyer, the overwhelming processing of buying a house was improved immensely by working with Brian and his team. They were incredibly helpful and answered all of my questions, no matter how basic. Their patience and dedication to their work made this an excellent experience.
- Erin L.
Cuyahoga Fls, OH Mar 22, 2021
Very prompt, courteous and engaged. A wonderful experience that could not have been any more smooth. Their approach from the start to the finish was professional and precise.
- Brendan O.
Akron, OH Mar 18, 2021
I have worked with Fairway Mortgage for many years. Their communication is always great! I can always count on Brian and his team to answer my calls, questions & emails. They are all very knowledgeable and helpful. I would highly recommend anyone looking to buy a home that they call Brian Thomas at Fairway Mortgage.
- Karen H.
Mogadore, OH Mar 17, 2021
Communication was excellent!! Brian and his team were helpful and made the process a breeze! I signed all of the paperwork in my own home which made it better for me and my wife who are both very busy.
- Scott S.
Doylestown, OH Mar 17, 2021
Your teams service and response times were great. Every person I talked to was very knowledgeable and helpful and willing to lend a hand. As a first time home buyer I fully recommend Fairway to anyone looking for a mortgage.
- Mark W.
Akron, OH Mar 17, 2021
The overall experience was good very pleasant and helpful. Definitely walked and talked me through everything.
- Kizzy S.
Akron, OH Mar 8, 2021
Very friendly and professional as always, was kept informed every step of the process. Was very easy uploading the needed information.
- Matthew M.
Smithville, OH Mar 3, 2021
Easy to communicate with. Always available. Explained things clearly.
- Brian S.
Macedonia, OH Mar 2, 2021
We received daily updates regarding the status of our loan application. Questions were responded to very quickly. We had a very smooth process and were ready to close weeks before our actual date of closing. We highly recommend Fairway and will be referring all of our friends and family to use Fairway for their mortgage needs.
- Alissa F.
Stow, OH Mar 2, 2021
Brian spronz always kept me informed on what he needed and was on top of everything so when it came time to close on the house we both were on the same page and there was no confusion I will refer him to anybody looking for a house
- Jeffrey C.
Massillon, OH Mar 2, 2021
This was the least intimidating way to go about the financial side of a home buying process; the communication was immaculate
- Mitchell P.
Cuyahoga Falls, OH Mar 1, 2021
The easiest process for our first home! Closed in less than 30 days! Thank you Brian Thomas Team!
- Megan M.
Akron, OH Feb 28, 2021
Whenever we needed someone to speak with about a question the Brian Thomas team was there. A big thank you to Brian Spronz you was extremely helpful.
- Matthew K.
Akron, OH Feb 27, 2021
No hassles and you kept us informed of the progress along the way
- Daniel H.
Mogadore, OH Feb 26, 2021
Brian was easy to talk to, answered any questions we had and made himself available outside of business hours
- Christine S.
Macedonia, OH Feb 23, 2021
Always quick with responses and very thorough explanations.
- Vanessa G.
Munroe Falls, OH Feb 20, 2021
Brian and his team were very knowledgable and got things done in a timely matter. Thanks.
- Matthew I.
Burton, OH Feb 19, 2021
Brian was very helpful and knowledgeable. He always answered our questions and concerns UN a timely manner. I definately will not hesitate to use them in the future.
- Crystal G.
Massillon, OH Feb 18, 2021
Brian looked at my wife and I as people, and not a number. From Brian, to underwriting, to processing, the Brian Thomas team was way more than expected. I am SOOO glad I was referred to Brian (and Fairway,) that I can't even emphasize it to it's fullest extent.
- Barry G.
Massillon, OH Feb 16, 2021
Very informative.
- Jennifer D.
Canton, OH Feb 16, 2021
Transparency
- Tenia B.
Kent, OH Feb 12, 2021
Communication, feeling that he actually cared about me while in the process of refinancing.
- Agnes A.
Atwater, OH Feb 10, 2021
Very stressless during these rough times
- Michael V.
Cuyahoga Falls, OH Jan 25, 2021
They were very quick with responses to all of my questions regarding the process.
- Kevin A.
Stow, OH Jan 18, 2021
Very professional.
- Clyde G.
Massillon, OH Jan 16, 2021
Professional, quick, prompt communication and easy to get from loan application to closing -- all online!
- Jack B.
Akron, OH Jan 13, 2021
This was my second time working with the team at Fairway. I didn't even think about shopping around lenders after having a wonderful first experience, and my second experience proved every reason why I called them back this time around. They walk you through step by step with very simple explanations of what you'll need and what to expect. And to top it off both times we've successfully come to a close in a very short time. Fairway is on top of their game, I highly recommend them!
- James F.
Akron, OH Jan 13, 2021
Communication was outstanding. Any questions were addressed and answered quickly. Thanks for making this experience positive. It can be quite stressful but getting answers to your questions makes it a bit easier
- John R.
Cuyahoga Fls, OH Jan 12, 2021
Very personable. The whole process took care of itself.
- Nicholas C.
Cuyahoga Fls, OH Jan 8, 2021
Very friendly understanding and and great communication!
- Benjamin H.
Mogadore, OH Jan 8, 2021
Electronic capabilities and clear communication with easy to follow instructions made it a convenient way to do business with a very fast turn around.
- Barbara W.
Akron, OH Jan 6, 2021
Thanks for the help of you and your great team.
- Bruce P.
Richfield, OH Jan 5, 2021
Your team makes everything easy for those of us that aren’t in the business and don’t know the process
- Phillip O.
Seville, OH Jan 3, 2021
Thank you for helping me everything and it go so fast to own the house! I have plans to buy another on in my future
- Ah N.
Akron, OH Jan 3, 2021
Fairway was great for me! The replies were extremely prompt, just about instantly. Everyone was very helpful. Working with fairway felt like family.
- Daniel W.
Stow, OH Jan 1, 2021
Just refinanced with Brian. Second time using him both experiences went smooth and easy would definitely recommend to anyone.
- Chad W.
Uniontown, OH Dec 30, 2020
Great experience
- Donald W.
Macedonia, OH Dec 27, 2020
no coment
- David K.
Akron, OH Dec 27, 2020
Brian was very helpful and explained everything to us!
- Gabriel R.
Fairview Park, OH Dec 25, 2020
I really appreciated that Brian and his team always responded to my questions quickly and professionally. The app is great-it made it very easy to forward the requested documents. It’s a very impressive operation.
- Cassandra B.
Warrensville Heights, OH Dec 22, 2020
Friendly, professional people made the process easy
- Brett B.
Norton, OH Dec 20, 2020
What made my experience great was that I never had to guess with Brian and the team at Fairway. It was a long process but it was not due to Brian. His team did everything right and did it efficiently. They were always on time and ready to move on to the next step with clear instructions.
- Matthew M.
Akron, OH Dec 17, 2020
Brian and his team were always very quick to respond to any questions I had. I would recommend Brian and his team to anyone.
- Sherry M.
Hiram, OH Dec 15, 2020
Brian was easy to talk to and very informative. The whole staff from start to finish. I would definitely recommend their services
- Patricia T.
Stow, OH Dec 15, 2020
Brian was very knowledgeable and helped us along during this process in a way that made it easier for a first time home buyer to understand!
- Kathlin L.
Fairview Park, OH Dec 15, 2020
From day 1 it was laid out clearly what we needed to do next. And it was easy to provide the information needed electronically to complete the Loan.
- David K.
Coventry Twp, OH Dec 15, 2020
Always helpful, patience a lot of patience. I know I asked the same question 3-4 times maybe more, and still smiling. I appreciate everything that was done to help me through the home buying process. Forever Grateful, Debbie Wilson
- Debra W.
Canton, OH Dec 9, 2020
Thank you so much for everything!!
- Shawna M.
Akron, OH Dec 9, 2020
I feel the process overall could have been explained a little more in detail of how everything is done.
- Charlene T.
Warrensville Heights, OH Dec 8, 2020
Brian and his team did a great job! They were prompt and professional. Thank you!
- Colby F.
Troy, OH Dec 8, 2020
The office staff answered my questions in a timely fashion especially Brian Spronze.
- Rebecca J.
Akron, OH Dec 5, 2020
Prompt responses and follow up.
- Roxanne K.
Coventry Twp, OH Dec 4, 2020
Brian and his team were very professional and answered all of my questions quickly and efficiently. They made the entire process easy from start to finish. I will definitely use them in the future.
- Jennifer M.
Cleveland, OH Dec 3, 2020
I loved the timely responses. Priceless in my opinion. Thank you
- Cathleen E.
Akron, OH Nov 19, 2020
Answered all questions I had. Kept me informed as to what each step would be.
- Elizabeth R.
Cuyahoga Fls, OH Nov 19, 2020
I have never been more informed with what was going on in the loan process. I think it made it less stressfule knowing exactly what was happening. Everyone was very pleasant to work with as well.
- Kimberly M.
Wadsworth, OH Nov 15, 2020
The communication was the key element during this process , Thank you to you and your staff!! Wish the realestate agents could follow your lead.
- Ronald N.
Stow, OH Nov 11, 2020
Smooth
- Austin S.
Akron, OH Nov 11, 2020
Friendly, efficient process
- Jamie R.
Copley, OH Nov 10, 2020
Quick communication, any questions I had were answered and they took the time to make a stressful event in your life to make it not as stressful.
- Ashleigh D.
Barberton, OH Nov 10, 2020
Communication was awesome. Brian answered all my annoying questions promptly. Extremely smooth process, and closed the week early!
- Joshua C.
Tallmadge, OH Nov 8, 2020
Dealing with professionals is always great. If I had a question I always got an answer. And Brian and his team went the extra mile.
- Rodney B.
Akron, OH Nov 7, 2020
Brian Capri and Candice such great people to work wity
- Stephanie J.
Akron, OH Nov 7, 2020
Your services were kind, efficient, timely, and went the extra mile to ensure we had everything in order! It was truly a pleasure working with your organization!
- John S.
Akron, OH Nov 4, 2020
Brian was quick to respond to any questions we had.
- Jessica F.
Louisville, OH Nov 4, 2020
Great experience, great communication through the entire process
- J C.
Louisville, OH Nov 4, 2020
timely response, very clear and concise on the process since this was our first time
- Ian W.
Cleveland Hts, OH Nov 2, 2020
Very helpful.
- Tyler O.
Newton Falls, OH Oct 28, 2020
The communication was excellent and the staff was very helpful every step of the way
- Lance S.
New Franklin, OH Oct 25, 2020
all the effort and hard work put in to complete the process. Constant communication on the steps taken. friendliness of all the associates.
- Dalal I.
Akron, OH Oct 24, 2020
The team guided me through every step of the process. The online access was very simple and extremely user friendly. Questions were answered over the phone when need be by in house personnel.
- Rita C.
Barberton, OH Oct 21, 2020
Simplicity.
- James G.
Cuyahoga Fls, OH Oct 21, 2020
😁
- Daniel V.
Mentor, OH Oct 20, 2020
Brian was very helpful, accessible and responsive in the initial process of pre-approval and my many questions as we navigated and modified the direction of our home search! His team was also extremely helpful as we proceeded through the rest of the process.
- Melisa P.
Uniontown, OH Oct 19, 2020
Promptness and communication.
- Stephen B.
Akron, OH Oct 19, 2020
Brian made us a priority and met our deadlines.
- Lisa M.
Wadsworth, OH Oct 17, 2020
Everyone was friendly and made the process of applying for the loan very simple. I liked that we were notified of each step. Would highly recommend Fairway and Brian.
- Donna W.
Ravenna, OH Oct 16, 2020
Brian and his team took over a complicated situation and it became a smooth, easy, and efficient process. I will highly recommend this great group of people to my friends and colleagues.
- Daniel P.
Kent, OH Oct 15, 2020
Extremely knowledgeable., very professional. Great staff. Dee Burdick is awesome.
Thanks to all!!!!!
- Heidi R.
Akron, OH Oct 15, 2020
Prompt, courteous and informative service.
- Mitchell M.
Wadsworth, OH Oct 14, 2020
Everything was smooth and easy. Well explained
- Judy B.
Akron, OH Oct 14, 2020
Great always kept us will inform, we knew what was going on.
- Phillip W.
Ravenna, OH Oct 12, 2020
Worked well with me and were patient with me being out of state.i
- Richard B.
Stow, OH Oct 11, 2020
You guys went above and beyond for me and I can not thank you enough!
- William H.
Kent, OH Oct 6, 2020
It’s the second time I’ve worked with Brian Thomas. I don’t want to have to move again, but if I’m in need of another mortgage I would definitely trust in him again.
- Jennifer M.
Uniontown, OH Oct 4, 2020
n/a
- Ariane M.
Macedonia, OH Sep 30, 2020
Brian and his team were always pleasant to work with, helpful in answering all of our questions and keeping us informed and up to date. They made the process very smooth and quite easy.
- Michael M.
Macedonia, OH Sep 30, 2020
I didn’t think it would be even possible for me to get a loan due to another lender telling me I couldn’t. Brian went above and beyond to get me approved. Everyone on the team was SO responsive and wonderful to work with!!
- Arden O.
Cuyahoga Fls, OH Sep 29, 2020
I could not have asked for a better support team to assist me in the new loan process. They were extremely understanding of my questions and always took the time I needed to understand the process. A million thank yous!!
- Lisa H.
Coventry Twp, OH Sep 29, 2020
The process was so easy and quick. It was a pleasure working with Brian!
- Elizabeth C.
Cuyahoga Fls, OH Sep 27, 2020
Overall good experience. Responses were timely.
- Angela S.
Marshallville, OH Sep 27, 2020
Brian and his team did an amazing job on our home purchase. They always stay on top of everything and always get back to us in a timely manner. We are extremely happy with their work and will not hesitate to recommend their service to others.
- Jing X.
Hudson, OH Sep 25, 2020
Great job! Thanks for your help!
- Zachary K.
Hudson, OH Sep 25, 2020
At the beginning instructions and overall process is explained very well and throughout the process feedback and additional request information was clear. We know what to expect and what to provide. Great team to work with.
- Cem E.
Akron, OH Sep 22, 2020
Brian and his team were very helpful with the loan for my first home. They made the process easy and stress free!
- Stacy T.
Cuyahoga Fls, OH Sep 22, 2020
We mostly worked with Brian Spronz who was awesome during the whole refi process. He was on top of everything and quick to respond. We certainly appreciated his help in saving us money!
- Anna K.
Hudson, OH Sep 22, 2020
Easy process.
- Justin B.
Berlin Center, OH Sep 20, 2020
Professional, efficient...excellent!
- William S.
Ravenna, OH Sep 20, 2020
Everyone worked very hard to meet a fast closing. I am a repeat customer and will be using fairway if I move again.
- Lisa H.
Barberton, OH Sep 18, 2020
Brian Thomas and loan officer Brian Spronz are great to work with. No nonsense
- Joshua S.
Hartville, OH Sep 8, 2020
Everything Brian and his team food was great. It did not close on time but for no fault of theirs.
- Eric H.
Cuyahoga Fls, OH Sep 7, 2020
Fairway Mortgage was wonderful to work with. A very helpful team of professionals that keep you informed with everything, which makes the process go smoothly.
- Megan M.
Medina, OH Sep 1, 2020
The entire process of initiating the refinance, from application to close, was seamless, efficient and problem free. We were kept informed on the status and of any additional responsibilities that may be required of us. Our original mortgage was with Brian's Fairway office, so it was no brainer to go back to refinance and we weren't disappointed!
- Freddie B.
Atwater, OH Aug 31, 2020
Brian and his team worked very fast to make my dreams of owning my own home reality, also very understanding :) I will definitely be recommending him fairway as fairway was recommend to myself. Thank you Brian
- Bobbi M.
Akron, OH Aug 27, 2020
Brian allowed for a seamless process. He maintained contact, responded to all questions immediately, and we were able to close quickly. He is so knowledgeable and was able to give us great advice. We couldn't be more pleased with Brian and Fairway!
- Kris B.
Atwater, OH Aug 26, 2020
Brian and his team made everything easy and communicated information to me very well.
- Anton M.
Akron, OH Aug 23, 2020
Very professional,courteous and timely service from your entire staff!
Thank you for making our dream come to fruition!
Wishing continued success in you business!!!
- Robert C.
Canton, OH Aug 21, 2020
Good communication and quick to answer any questions
- Robert S.
Cuyahoga Fls, OH Aug 21, 2020
Brian and his team clearly and promptly communicated throughout the whole process. They provided valuable information and were very helpful in processing our loan.
- Brandon T.
Aurora, OH Aug 20, 2020
He was very pleasant and easy to work with
- Shirah C.
Aurora, OH Aug 20, 2020
I can honestly say I can't think of one thing that could have been done better. Very fast responses to questions And worked hard to make it easy and fast for us
- William P.
New Franklin, OH Aug 18, 2020
Fantastic service with Brian and his staff (3rd time using Brian). To be honest we quit even shopping rates before coming to Fairway because we know the level of service Brian and his staff at Fairway will provide.
- Nicholas P.
Medina, OH Aug 17, 2020
Brian made our home buying process quick and easy! It was our first time buying a home and we had lots of questions, and he knew just how to help!
- Shannon A.
Akron, OH Aug 11, 2020
Very knowledgeable and was able to close quickly.
- Kevin S.
Mogadore, OH Aug 11, 2020
Brian and his group were extremely patient with me through the entire process, even through several huge changes in our transaction. They were very comunicative, and explained each step of the way.
- Nathan H.
Fremont, OH Aug 10, 2020
he was great ..very understanding .I would work with him again on buying a house
- Amber H.
Fremont, OH Aug 10, 2020
Quick responses from entire team!
- Gentlee W.
Sagamore Hls, OH Aug 7, 2020
Brian was able to answer all of my questions and concerns in our initial conversations. The res of the team, including Brian and Michele, were also fantastic and always available with a quick response if I needed any help or questions. Despite a very busy housing market, Brian and his team were able to help me close my loan in less than 30 days, which was absolutely incredible. Very thankful for their services!
- Richard S.
Avon, OH Aug 4, 2020
Great Communication..!
- Brandon S.
Sagamore Hls, OH Aug 4, 2020
Brian and his team went above and beyond for our family! First time home buyers here and we had a lot of questions! Our questions were answered quickly and professionally! We had some hiccups at the end before we were about to close but the made us there priority and got us taken care of! I would highly recommend Brian’s team to everyone!
- Jamie C.
Orient, OH Aug 1, 2020
Overall the experience was pleasant. We closed within a few days of our original closing date. The customer service was good. I wasn’t blown away but they were a pleasure to work with.
- Shelmin W.
Twinsburg, OH Jul 31, 2020
Easy and quick. Always responded within the day and was very helpful throughout the process of buying our first home.
- Jordyn L.
New Franklin, OH Jul 28, 2020
Great communication and help through all of it!
- Ashley D.
Akron, OH Jul 25, 2020
service
- Patrick F.
Canton, OH Jul 25, 2020
Brian showed a genuine interest in our case as did his peers. It was refreshing not getting swamped with calls and the transparency of the milestones on the app was amazing. Overall 10/10
- Nicholas Z.
New Franklin, OH Jul 25, 2020
The comminication, friendliness, courtesy, and overall organization of every member we had contact with was awesome.
- Joanna S.
Kent, OH Jul 23, 2020
Painless process.
- Brian D.
Silver Lake, OH Jul 22, 2020
Very open communication, clear and thoughtful in our home buying process.
- Rebecca S.
Solon, OH Jul 22, 2020
Great service. Brian and TEAM on top of it. Pleasure working with them
- Martin P.
Akron, OH Jul 22, 2020
Brian we can say enough of the service provided by you and your team. We were cared for on a personal and professional level. You informed Us with the details of the process every step of the way.
- Dawn P.
Akron, OH Jul 22, 2020
N/A
- Michael D.
Canal Fulton, OH Jul 21, 2020
Everyone was very caring through the process. Brian Spronz always returned my calls and emails to answer questions when needed.
- David C.
Canton, OH Jul 21, 2020
Brian provided a clear cut, friendly experience that was explained through every step of the process
- William P.
Fairlawn, OH Jul 20, 2020
Smooth process.
- Melissa D.
New Franklin, OH Jul 19, 2020
He was prompt, kind, and explained things well in a way I would understand. As a first time home buyer the process can seem overwhelming and I was blown away by how at ease he made me feel. I will always use Brian and fairway for my lending!
- Alyssa W.
Lorain, OH Jul 18, 2020
Brian and his team were awesome! They answered all of my questions and got our loan closed in an extremely timely manner!
- Brittany B.
Canal Fulton, OH Jul 18, 2020
Everyone at the company was professional, quick to respond, concise and very knowledgeable. We felt that we were in good hands, and that you had our best interest at heart.
- Randon W.
Garrettsville, OH Jul 17, 2020
Brian and his team has made this a easy process. When I first talked to Brian he went over each type of loans with me and helped me pick the 1 that was best fitted for me.
- Mary L.
Bryan, OH Jul 15, 2020
Brian and his team made the whole proceed easy. Whenever we had a question we'd call and they always answered the phone. Then they would answer our questions.
- Timothy L.
Bryan, OH Jul 15, 2020
Quick and easy
- Michael W.
Streetsboro, OH Jul 14, 2020
The whole process went very smooth, they kept us in the know the whole time and got us information we needed very quickly.
- Kendra F.
Streetsboro, OH Jul 13, 2020
Easy process
- Nicholas P.
Kent, OH Jul 12, 2020
I never imagined the home buying process would be so easy, but with Brian and his team's help, everything went smoothly. I would immediately recommend Fairway Mortgage to anyone!!!
- Jared M.
Cuyahoga Fls, OH Jul 7, 2020
Brian kept me in the loop the whole way through the process and let me know exactly what he needed from me. Brian and his team are top notch!
- Eric R.
Mogadore, OH Jul 7, 2020
From start to finish both Brian's and their team were very helpful and very responsive to my emails. Tammy was fantastic and tried to make me feel at ease during unexpected steps in the process.
- Heather C.
Malta, OH Jul 6, 2020
Brian was great, even took a phone call from me on a Sunday when an urgent matter came up.
- Aaron C.
Streetsboro, OH Jul 3, 2020
Idk if its normal for the process to be so scary come closing time. Last minute numbers on closing was very stressful due to me and my fiance and kids schedule. very hard to get documents to you guys with the time limit we are given. other than that I loved working and speaking with Brian thomas and Johnny bear. Tammy im sure was dealing with a lot of paper work for multiple close outs so u respect her work.
- Juliean L.
Eaton, OH Jul 2, 2020
Brian went above and beyond what might be considered a reasonable effort to review my loan application. I was left in a lurch by another lending institution. I needed immediate financial approval for my contract . I talked with Brian after hours Friday evening. Saturday morning I delivered documents to his office. I thought he would review all on Monday. To my much appreciated surprise, Bryan worked on my paperwork through the weekend! On Monday, I had tentative approval. I closed early!
- Cassandra D.
Akron, OH Jul 2, 2020
No
- Paul M.
Akron, OH Jun 29, 2020
Brian always had an answer with my endless questions
- Carrie D.
Cuyahoga Fls, OH Jun 25, 2020
Very fast and professional
- Lawrence M.
Cuyahoga Fls, OH Jun 24, 2020
Brian and his team made sure that everything went smoothly for us. The process of buying a house can be difficult to understand, and they were knowledgeable and patient at all times. We greatly appreciate all of their hard work!
- Lori L.
Berea, OH Jun 19, 2020
Brian was efficient
- Kyle N.
Hartville, OH Jun 14, 2020
I’ve used Brian for all 3 of our houses over the years. He and his team have always done an exceptional job and I recommend Him to everyone I can.
- Joshua L.
New Franklin, OH Jun 12, 2020
Brian T, Brian S and Whitney were all very kind and quick to respond
- Mikayla G.
Akron, OH Jun 12, 2020
Very helpful and answered all questions quickly.
- Taylor P.
Canton, OH Jun 11, 2020
Great experience! First time doing a refi, and highly recommend Brian and his team! Thanks for all the hard works
- Andrew E.
Cuyahoga Falls, OH Jun 10, 2020
Good communication. We had many questions throughout the process, the team at Fairway working with us provided quick and clear answers.
Mark and Terri
- Mark R.
Canton, OH Jun 6, 2020
Fantastic communication and consideration for any and all of my concerns throughout the process. Exquisite knowledge and skills to keep the process clear, smooth, and efficient. The ability to have everything together weeks before the close date.
- amber b.
May 30, 2020
We had a great experience working with Brian T and the whole team at Fairway!! Everyone was very helpful and knowledgeable. We got very quick responses to all of our questions and the communication was top notch! We would highly recommend Fairway to our family and friends.
- Misty L.
Stow, OH May 20, 2020
Communication with Brian's team was always fast and very helpful. Even after some issues due to the covid-19 outbreak, they continued to plug away and get everything done.
- Ryan J.
Massillon, OH May 19, 2020
Brian is great at what he does and worked with me the whole way through
- Adam H.
Akron, OH May 17, 2020
Process up to the closing was excellent
- Matthew S.
Columbus, OH May 17, 2020
I was always informed of what was going on. Brian and his team got me to my closing date with no hassle and I closed early thank you so much!
- Alex F.
Akron, OH May 16, 2020
Brian was prompt, professional, and knowledgeable!
- Mieka H.
Akron, OH May 14, 2020
Very informative
- RACHEL S.
Willard, OH May 12, 2020
Competitive rates and a very smooth, straightforward process!
- Brett S.
Clinton, OH May 12, 2020
Quick communication. Felt like you guys were on our team! Quick responses good advice. Found us good deals. Connected us with good people.
- Josiah B.
Akron, OH May 9, 2020
They explained everything to us every step of the way and never talked over our heads or made decisions without us understanding and giving them the okay. So thankful for their patience and support!
- Sara P.
Akron, OH May 7, 2020
The way Brian and his team communicate and how honest they were about the process.
- Dakota S.
Akron, OH May 6, 2020
Always treated like a part of the family with Brian and his Team. From start to finish I was informed and felt empowered to make the right decisions that best served my needs with no added pressure. Would recommend to friends and family.
- Seth T.
Copley, OH May 3, 2020
Mr Thomas and the Fairway Family are all very Professional. Anything you Need, they are there for You.
- Kevin D.
Akron, OH May 2, 2020
The entire process was incredibly smooth and we were always kept up to date and given all the information we needed.
- Jennifer C.
Akron, OH Apr 30, 2020
Clear communication, organized, efficient
- Olivia H.
Akron, OH Apr 29, 2020
He was awesome
- William M.
Canton, OH Apr 25, 2020
We are very pleased with our experience with Fairway Mortgage & every person we came in contact with (Brian T, Brian S, Whitney S, Tammy M, etc!)
Every question was answered in a timely manner, the information given was explained thoroughly, & everyone was very nice!! I would recommend Fairway to anyone but especially first time home buyers!! Thank you for being a part of our first time home buying experience, we look forward to working with all of you for many years to come!
- Kennedy C.
Cuyahoga Fls, OH Apr 20, 2020
Mostly because of being helpful and on time.
- Freddy T.
Akron, OH Apr 18, 2020
Everyone was helpful, and informative.
- Karen M.
Akron, OH Apr 16, 2020
Everyone was very responsive and very helpful with a situation that could have been very complicated.
- Matthew H.
Northfield, OH Apr 15, 2020
Very helpful and easy to work with
- Andrew H.
Silver Lake, OH Apr 15, 2020
They took time to answer all of my questions, and I had more than a few. They made sure I knew what was going on with each step along the way
- Shannon W.
Akron, OH Apr 12, 2020
They gave us their time and helped us with every step along the way. Also, they kept us up to date with how everything was going. Never seen nor experienced that with anything from other lenders.
- Charlotte R.
Massillon, OH Apr 8, 2020
Both Brian's were very timely and on top of everything. A very smooth process.
- Susan H.
Peninsula, OH Mar 30, 2020
Brian Thomas and his team were amazing to work with! They answered any questions I had and were very helpful and honest. As a first time home buyer, I could not be more happy with how this experience went.
- Jade B.
Cuyahoga Falls, OH Mar 27, 2020
Company very professional gets job done in a timely manner friendly staff would do business with them again in the future.
- Antoinette V.
Akron, OH Mar 14, 2020
Communication was wonderful. I knew every step of the way what was happening.
- Susan S.
Canal Fulton, OH Mar 14, 2020
My husband and I are first time home buyers and we couldn’t be anymore pleased with how easy the process was. Everyone was so kind and professional. Thank you for your help in getting us in our dream home!
- Leslie L.
Hartville, OH Mar 14, 2020
This was my first time buying a home and everyone at Fairway made me feel comfortable and worked with me a lot
- Nicholas G.
Copley, OH Mar 5, 2020
Flawless process from the beginning until closing and beyond. I would recommend to everyone.
- Rachel B.
Youngstown, OH Mar 5, 2020
Their attention to the details which avoided any issues that could have appeared at time of closing which is very disheartening when you are so close to having a dream come true, and finding out at the last minute that it's just not going to happen.
- Kenneth R.
Massillon, OH Mar 5, 2020
Everyone was supportive, nice, efficient and quick. It was the easiest process to purchase a home with this team. We closed earlier than anticipated. I loved doing business with them!
- Kristy A.
Akron, OH Feb 26, 2020
Mr. Thomas was professional and made this loan process flow as smoothly as possible.
- Ana J.
Cuyahoga Fls, OH Feb 26, 2020
Brian and his team has made my wife and I home buying experience a true pleasure. The outstanding team was very knowledgeable and helpful no matter what questions we had for them. I what to thank the whole team for everything. I recommend Brian Thomas at Fairway for your next dream home!
- Billy P.
Oakwood Village, OH Feb 21, 2020
Brian made the home buying experience so easy and straight forward.
- Brian F.
Streetsboro, OH Feb 7, 2020
Professional and prompt service.
- Bryant H.
Fairlawn, OH Feb 3, 2020
A+ overall experience
- Anthony R.
Akron, OH Jan 27, 2020
Brian and his entire staff were amazing on how quickly they got us through our loan process. They kept us informed every step of the way on what was going on and what our next steps were. We never expected to be able to close in 30 days considering we were dealing with 3 holidays AND an insurance claim! Thank you to the entire staff at Fairway Mortgage for your professionalism and help, we truly appreciate you all!
- Deborah G.
Mogadore, OH Jan 20, 2020
Brian and his team made this seamless! I greatly appreciated the communication that I received throughout the process. They kept me informed throughout, answering any questions that I had. I knew exactly what to expect, and there were no surprises.
When you are dealing with one of the most important investments of you life, it's comforting to know that they are looking out for you!
- Mark H.
Tallmadge, OH Jan 19, 2020
Brian and his staff kept us informed every step of the way and what to expect next. When things were looking like they weren't going to close on time because of waiting on insurance money, Brian and his staff worked hard to get the mortgage to finalize so that we could close on time.
- James G.
Mogadore, OH Jan 17, 2020
A++ experience!
- Nicole G.
Cuyahoga Falls, OH Jan 16, 2020
How easy they made the home buying experience.
- Todd W.
Akron, OH Jan 14, 2020
- Michael J.
Kent, OH Jan 12, 2020
From the initial phone call, to closing on our home, Brian & his team exceeded our expectations! Their communication was so clear throughout the process, we always knew what was next! Every call or email was professional, and we felt they personally cared for us. We will continue to recommend Fairway.
- Connie R.
Medina, OH Jan 10, 2020
Fairway Mortgage and Brian Thomas gave us a great experience for our mortgage. Brian walked us through and explained in detail what we needed to know in detail. We will always recommend Fairway Mortgage and Brian to our friends.
- James B.
Mogadore, OH Jan 10, 2020
Everyone was extremely helpful and very diligent in answering all my questions. Being a first time home buyer I was a little on edge and Brian Spronz was always there to answer any question I had at any time. They made the biggest purchase of my life easy! Thank you Fairway!
- Kaylee F.
Cuyahoga Falls, OH Jan 10, 2020
Brian was very thorough and efficient and got us through an otherwise tedious process with ease. This is the second mortgage loan we have applied for through Fairway and we would recommend them and Brian to any of our family and friends for their loan needs!
- Jessica M.
Stow, OH Jan 10, 2020
From Start to Finish Brian got me a great loan and helped with finding a home. I like one stop shopping! Great job from start to closing.
- James B.
Massillon, OH Dec 31, 2019
The communication through the whole mortgage process was great. Team was very understand and made the helpful. Very pleased with my experience.
- Bryan K.
Uniontown, OH Dec 15, 2019
They way he talked to us. I know nothing about money or banking. He spoke so we could understand and not feel dumb.
- Tiffany C.
North Canton, OH Dec 13, 2019
Brian Thomas and his team were amazing. They helped us through the process of getting a loan. They were on top of getting the loan closed in time. I highly recommend fairway mortgage.
- Benjamin C.
North Canton, OH Dec 13, 2019
Great communication all through the process
- Stacey S.
Akron, OH Nov 30, 2019
Great communication, Quick response time and and a kind, efficient support staff. That's all I can ask for. Thank you!
- Curtis A.
Cleveland Heights, OH Nov 19, 2019
Friendly and great people to work with.
- Dudley W.
Coventry Township, OH Nov 18, 2019
Everything was great from start to finish, we are truly happy with our experience. I wouldn't change a thing.
- Sean C.
Cuyahoga Falls, OH Nov 17, 2019
My experience with Brian was great and he also moved the process along really fast overall great loan officer.
- Di'Amonta S.
Akron, OH Nov 17, 2019
Brian was very thorough and professional throughout the process. I can see why he has a reputation for being the best in the business. Thanks for all you help, Brian. We love our new home.
- Stephen P.
Akron, OH Nov 17, 2019
Quick and thorough.
- Amanda L.
Cuyahoga Falls, OH Nov 16, 2019
Thank u for all your help !
- Taylor F.
Alliance, OH Nov 15, 2019
Very professional quick and easy! Thank you Brian! We love our new home!
- Daniel K.
Akron, OH Nov 8, 2019
The customer service and fast response rate were top notch. Brian and his team were knowledgeable and answered any questions we had. Being first tome home buyers a lot of this was foreign to us and Brian with Fairway was patient and made us feel more comfortable as well as getting us the best rate possible. Highly recommend Brian and his team at Fairway Mortgage in Stow.
- Michael V.
Akron, OH Nov 8, 2019
Really appreciated Brian’s honest and thorough communication and anticipating next steps!
- Heidi B.
Akron, OH Nov 7, 2019
Brian was very easy to work with. His team was quick to respond and made the process smooth. Any questions we had were answered and I felt very informed throughout the process. I would highly recommend Brian and his team.
- Nicole S.
North Canton, OH Nov 7, 2019
A process I thought would be stressful was made very simple and easy!
- Zakary E.
Norton, OH Nov 7, 2019
The overall experience was amazing. The entire team was very fast and quick to answer any questions. I would highly recommend this team!
- Jamy S.
Mogadore, OH Nov 1, 2019
Everything went very smoothly and quick. Despite the stress that comes with the overall experience of purchasing a new home. I was very pleased.
- April R.
Akron, OH Oct 31, 2019
Brian is easy to work with. His team is very pleasant and responds quickly to questions, problems or delays. Much of the pre work was able to be done online which was also great!
- Laura L.
Cleveland, OH Oct 22, 2019
Simple and Easy as always! Highly recommend!
- Kevin G.
Stow, OH Oct 20, 2019
A
- Todd W.
Cleveland, OH Oct 19, 2019
Made my experience very pleasant, very informative and move the process along quickly!
- Daniel K.
Canton, OH Oct 9, 2019
Very easy and pleasant transaction!
- Edmund D.
North Canton, OH Oct 9, 2019
The Brian Thomas team bent over backwards to make our first home buying process happen! We were referred by a family member and are so happy with our experience!
- Joshua J.
Norton, OH Oct 8, 2019
Brian and the team at Fairway were awesome to work with! Purchasing a new home can be stressful, but they made the process seem painless! We were able to easily track our loan through every step of the way. Big thumbs up for Fairway!
- Lisa D.
North Canton, OH Oct 8, 2019
Brian was very informative about the home buying process and very accurate with his numbers. Brian and his team were always available, even on the weekends ,to answer questions I had. they made the whole home buying process very easy and worry free.
- Darin G.
Akron, OH Sep 27, 2019
Good Communication
- Robert S.
Akron, OH Sep 25, 2019
Brian did what he said he would and get us in our first home. For that we are very grateful. Overall was a good experience however the website and app never updated throughout the process which made it more nerve wracking than it should have. Would recommend Brian and the fairway team. They know what they are doing.
- Jason R.
Akron, OH Sep 24, 2019
Our experience with Fairway was great! There was easy communication, the tean walked us through everything, and answered all our questions.
- Eric S.
North Canton, OH Sep 23, 2019
Everyone did a great job.
- David B.
Cuyahoga Falls, OH Sep 19, 2019
Great communications and quick service.
- Timothy D.
Tallmadge, OH Sep 16, 2019
Good
- Joseph S.
Canal Fulton, OH Sep 16, 2019
Instant communication and answers whenever I called or emailed.
- Tito C.
Willowick, OH Sep 15, 2019
An excellent mortgage company! Overall a VERY good experience!
- Mutakka M.
Akron, OH Sep 15, 2019
Honest, fair, well informed quick to close
- Joshua J.
Akron, OH Sep 12, 2019
Brian and his staff did a great job!
- Zachary K.
Hudson, OH Sep 12, 2019
The entire process was easy. Brian’s team is fast, communicative, and efficient.
- Jennifer S.
Copley, OH Sep 10, 2019
Helpful, efficient and friendly. The whole team efficiently guided us through the loan process.
- Abby P.
Tallmadge, OH Sep 9, 2019
Very happy with the explanation of how things would proceed from the beginning to the end. Thus was my first home buying experience & all staff were not only helpful, but communicating with each other on the progress of my purchase. Thank you all for making this as easy as possible for me!
- Portia M.
Cuyahoga Falls, OH Sep 4, 2019
Very quick response time, accommodating to our schedules, able to close earlier than expected.
- Jordan S.
Stow, OH Aug 28, 2019
The whole process was quick and painless
- Jena Z.
Cuyahoga falls, OH Aug 20, 2019
really good service!
- Cody Z.
Kent, OH Aug 19, 2019
As early as the first call Fairway was kind and considerate. They made each step smooth for me. Process went quick with no nags. Very helpful throughout. I couldn’t be more thankful that I chose Fairway for my mortgage.
- Renee K.
Canton, OH Aug 19, 2019
Brian and his staff showed patience and genuine concern as if we were Fairways only clients. The person quick follow ups were amazing. My Wife and would certainly recommend Fairway to our friends and family.
- Patrick B.
Cuyahoga Falls, OH Aug 16, 2019
This was such an easy for a first time homeowner! Fairway made everything smooth and fast!
- Amy H.
Uniontown, OH Aug 13, 2019
Good communication
- Ryan L.
Copley, OH Aug 8, 2019
Everything was communicated in a way that can be easily understood. Very kind and patient. Have a friendly demeanor.
- Huda M.
Akron, OH Aug 1, 2019
They were so responsive! Very easy to work with.
- Elizabeth S.
Shaker Heights, OH Jul 30, 2019
Buying a home can be a very stressful experience. The communication we received from Brian and his team was excellent. The entire process was smooth from start to finish.
- Christopher M.
Akron, OH Jul 23, 2019
Brian and his team were great at helping us get the loan we needed and the house we wanted. They made the process easy and were there to help every step of the way. Thank you, Brian!
- Maggie C.
Stow, OH Jul 22, 2019
Time and attention spent by the staff. Great communications.
- John W.
Ravenna, OH Jul 17, 2019
The communication and ability to take phone calls after hours to discuss paperwork and terms. The app made it easy to upload and keep track of documents
- Tyler R.
Minerva, OH Jul 8, 2019
All the helpful information on what and what not to do. The help to get you all the information needed to get the loan. Every one was very nice.
- Lorraine G.
Cuyahoga Falls, OH Jul 2, 2019
Quick and Communicative, Strove to find the best possible loan and outcome based on my credit and financial standing. Ensured everything moved smoothly throughout the process.
- Richard S.
Akron, OH Jun 27, 2019
Brian and his team were great to work with and made the process of getting funding easy. They were very responsive and stayed in communication throughout the process.
- Brandon K.
Hudson, OH Jun 22, 2019
Maintained communication throughout the entire process, and if we had any questions he responded very quickly to keep our closing on schedule.
- Kevin B.
Akron, OH Jun 21, 2019
Great Communications. Great Service. Made Process very easy.
- Matthew P.
Kent, OH Jun 20, 2019
The individual attention by each of your staff members was appreciated. I know that your a large company but I really appreciate you’re people still keeping me totally in the loop on each step of the process even though I’m just one of many clients.
- Fabian L.
Akron, OH Jun 19, 2019
You guys were very helpful and professional! Made it very easy for us!
- Brett B.
Akron, OH Jun 17, 2019
Great people who responded quickly
- Stephanie R.
Tallmadge, OH Jun 17, 2019
Brian explained things very clearly. Great follow up, and kept us updated every step of the way.
- John E.
Munroe Falls, OH Jun 12, 2019
We did most of our work with Brian Sprontz and he made us feel at ease from the moment we stepped in the door! This process can be highly stressful but not this time and he even gave our daughter some pointers on how to get her credit up to where it needs to be to purchase her own house within the next year probably. Start to finish a great experience, thank you thank you thank you!!
- Jeannie B.
Akron, OH Jun 12, 2019
Brian and the Fairway team were phenomenal! I was kept informed throughout the entire process, the Fairway mobile app made it super easy to upload all my documents, and everything was processed quickly without any hiccups or surprises. As a first-time homebuyer, I asked/emailed a lot of questions and they were always answered like ridiculously fast. Brian and his team clearly know their stuff, and clearly care about their customers!
- Rachel B.
Cuyahoga Falls, OH Jun 12, 2019
Fairway was very good at making every step thru the loan process go quickly and easy as possible. I would recomend them to anybody looking to finance a house.
- Matthew C.
Akron, OH Jun 7, 2019
So easy to work with!!
- Mary K.
Hudson, OH Jun 4, 2019
Yes
- Mayyadah A.
Lyndhurst, OH Jun 1, 2019
This is my second time working with Brian. Very Professional and committed. Really good team behind him always closed on time. Very informative explain each and every process throughout the loan approval. I recommend all the first time home buyers, investors, and if you are planing on refinancing Brian is a one stop.
- Chitra S.
Akron, OH May 29, 2019
Fast and great communication and very professional
- Percy W.
Grafton, OH May 26, 2019
The communication, responsiveness and the great rates. Then at the beginning I remember how you made us feel you truly wanted our business and we never lost that feeling. Thank you Brian. We truly made the right decision. The process was so smooth.
- Russell M.
Canton, OH May 26, 2019
- Joseph K.
Akron, OH May 22, 2019
Brian helped us understand all of the complicated paperwork and was always available to answer any questions we had during the house buying process.
- Drew V.
Akron, OH May 21, 2019
Brian and his team walked us through the whole process and answered any questions we had. Everyone at Fairway was helpful and efficient.
- Alexander B.
Akron, OH May 20, 2019
We had a complicated Reno loan and Brian and his team were with us through the whole process. Thanks so much
- Andrew H.
Silver Lake, OH May 18, 2019
Brian and his team work Wonderful together if you have any questions they are right on top of it they get right back to you and they explain everything overall was very satisfied with their service
- Pamela L.
Rittman, OH May 17, 2019
The home we loved needed a lot of work. We spoke with Brian and decided to pursue a renovation loan so that we could make our new home just what we wanted. Brian and his team worked tirelessly to bring together every part of the complicated loan process. Brian and his team were available, reliable, and knowledgeable. We couldn’t have asked for a better experience.
- Kendall H.
Silver Lake, OH May 14, 2019
We had a great time working with Brian
- Lewis L.
Rittman, OH May 13, 2019
Working with Brian Thomas was more than excellent. He communicated with me through the entire process, and kept me updated on everything I needed to know. I didn't have single problem, and would highly recommend him to everyone.
- Alek P.
Kent, OH May 5, 2019
Every person from every phase Of the process were very polite and tentative And knowledgeable of all my questions a very pleasant experience Would recommend fairway mortgage to anybody looking to buy a home thank you very much
- Richard L.
Norton, OH May 1, 2019
brian was very proffesional
- Deborah W.
Norton, OH Apr 30, 2019
Awesome
- Lishan P.
Cuyahoga Falls, OH Apr 29, 2019
It was a great and smooth experience.
- Gita P.
Cuyahoga Falls, OH Apr 29, 2019
Extremely patient and very helpful team!
- Ewelina S.
Brunswick, OH Apr 24, 2019
Brian Thomas was very pleasant and professional, guided us through the entire process. He gave informed advice, he was always helpful.
- Iulian A.
Akron, OH Apr 23, 2019
The communication was great and always kept me updated on my loan process and always had a great response on any questions I had
- Ronald H.
Akron, OH Apr 22, 2019
I have had 2 loans done by Brian and his staff and both times top notch, will and have recommended to all my friends, and family. Nice job
- Robert D.
Akron, OH Apr 20, 2019
Clear communication and accessibility
- Leah G.
Kent, OH Apr 20, 2019
My experience with Fairway was upfront, simplified, and without delay. The team did a great job at getting me into my home in comfortable and timely fashion. Working with Fairway has been a very recommendable experience!
- James F.
Akron, OH Apr 16, 2019
Brian has made my first home buying experience a pleasant one. He alleviated much of the stress and sent frequent helpful reminders on how best to stay on track. He was there when I needed him and always responded quickly to my needs, even outside of normal business hours! Although I do not intend to take out a second mortgage anytime soon, I would not hesitate to go through Brian again! Thank you for everything!
- Chance M.
Akron, OH Apr 13, 2019
This was our second experience with Brian and it was just as good as the first. Very detailed and professional.
- Jamila W.
Northfield, OH Apr 9, 2019
Brain and the entire Fairway mortgage team was great.
- Ryan H.
Northfield, OH Apr 8, 2019
Brian and his team were super friendly and helpful throughout the whole process of buying my first home! Would definitely recommend and use again!
Thanks for everything!
- Arielle M.
Akron, OH Apr 7, 2019
I kept running into obstacles and Brian was able to help me get through them in order to become a house owner. Thank you for all your help.
- Rachel S.
Barberton, OH Apr 3, 2019
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- Caroline M.
Stow, OH Apr 1, 2019
First class service. Every step of the way I was informed and treated like I was their top priority. The level of knowledge that Brain and his staff has far exceeds the industry. I shopped around to numerous locations and always found that Brian's level of service was tops in the area. I would not hesitate to recommend Brian to friends and family.
- Seth T.
Copley, OH Apr 1, 2019
He made my home buying experience so easy, and smooth, educated me on things that I did not know, and was very patient with me through the whole experience!
- Brooke H.
Akron, OH Apr 1, 2019
Great communication and friendliness from entire team. Brian went above and beyond to work with us even when things weren't going the way we wanted it to. Couldn't ask for a better person for my loan.
- Rebecca S.
Ravenna, OH Mar 31, 2019
I really liked how fairway broke each step down and explained what was going to happen and what to expect next. I would highly recommend Fairway! I am a first time homebuyer and they made the process so much easier!
- Brooke B.
Akron, OH Mar 29, 2019
We're very pleased with our experience with Fairway. Brian was very knowledgeable, patient and informative. He anticipated our future questions and concerns. He 'owned' every aspect of our home loan process. We will definitely recommend him to our friends and family!
- Terri M.
Akron, OH Mar 16, 2019
kept me informed every step of way
- Ronald B.
Coventry Township, OH Mar 13, 2019
There were no questions or concerns unanswered. Knowledgeable and courteous staff.
- Jeffrey T.
Kent, OH Mar 8, 2019
Everyone followed up with me daily on where we were on the process of things. Everyone explained everything perfectly for me to understand. They were just such great people and I will defeitblt refer them to anyone in the future!!
- Megan H.
Barberton, OH Mar 6, 2019
Brian and his team made the home buying experience so wonderful for my husband and I. Such a stress free experience! They always kept us up to date with what was happening next! Everything went extremely smooth and I highly recommend Brian!
