Constant, friendly, clear communication. Willingness to offer service and assistance at every step. Pam and Lynn are consummate professionals and fine human beings!
- Hal B.
Douglasville, GA Mar 17, 2020
I’ve been using Jay’s team for many years now - for good reason. They are responsive, knowledgeable, professional and I really appreciate how they guided us through the entire process every step of the way. I found the tools used to sign and upload documents pretty easy to use too.
- Jason C.
Asheville, NC Dec 11, 2020
The care and efficiency in which your group conducted themselves through the whole process. You have a wonderful team and we were delighted to work with you once again. Thank you for all your hard work and may the rest the year be a blessing to all of you.
- Vanetta L.
Covington, GA Jan 18, 2019
Fast quality of service. All questions were answered. We felt that your team was with us every step of the way.
- Eugene B.
Covington, GA Jun 15, 2019
Pam and Lynne really cared and helped me every step of the way, they were like family 😍
- Shelby D.
Juliette, GA Jun 22, 2018
Awesome and knowledgeable staff. Constant communication. All questions were answered promptly, and I closed in less than a month. Pamela and Lynn were super fantastic!
- Akinyele A.
Conyers, GA Aug 28, 2019
It was great receiving progress emails during the process. Lynn stayed on top of things throughout. No surprises!
- William P.
Jefferson, GA Jun 4, 2020
Pam and Lynn were amazing! During closing, the sellers agent commented on how great it was to have fairway as the lender!
- Jennifer A.
Clermont, GA Sep 22, 2018
From my first call with Lisa I felt that they took a personnel interest in me. They worked to make sure my home purches was a success. Lisa and Debra kept me updated every step of the way. I was called and sent emails to make sure that I always knew what was going to happen next. This was a transaction that did not have Real Estate professionals involved and at know time did I feel unrepresented during the process.
I want to thank Lisa and Debra for being my cheerleaders!
- Debra H.
Jun 29, 2018
Lynn
- Denise D.
Helen, GA Dec 14, 2018
Easy to use. Lynn Rake was tremendously helpful and accessible.
- Juleigh S.
Alpharetta, GA Jun 6, 2019
Jay and his team did an excellent job of communicating with me on what documents they need and when as well as how my loan was progressing. Very friendly team! Thank you
- Andrew Q.
Atlanta, GA Oct 26, 2020
Our experience was great because of the personal care and professional services provided by the entire team.
Thank you.
- Chester H.
Covington, GA Mar 14, 2020
Such a wonderful team. They truly make you feel like family and such clear communication through the entire process!
- Michelle D.
Roswell, GA May 27, 2019
Pam is the best and gets it done even Jay should take some lessons from her
- Teresa S.
Covington, GA Dec 18, 2018
Your team provided excellent service during my entire home buying experience.
- Gregory B.
Jun 20, 2018
The professionalism and courtesy displayed by the staff was second to nine. The best i've experienced in a long time.
- Errol F.
May 31, 2018
The whole team was friendly, knowledgeable, and available for any questions we had.
- Lindsey H.
Decatur, GA Nov 15, 2020
Great communication and expertise
- William S.
Atlanta, GA May 20, 2020
Jay and his team took great care of me. He had my loan approved and ready to close days ahead of schedule. Everything went smoothly and they answered all of my questions. Highly recommend!
- Scott J.
Suwanee, GA Feb 1, 2019
Picking Jay Mitchell and his team for our mortgage was one of the best decisions we made during our home purchase. From the start, Jay took time (on a weekend!) to walk us through the numbers in a very detailed manner. His team was communicative, efficient and just overall nice to work with. Getting a mortgage tends to be a stressful process, but our experience was the complete opposite. It is without hesitation that I recommend them!
- Tina T.
Atlanta, GA Dec 10, 2020
It was such a pleasure working with Pam and Lynn! They made our first house buying process a breeze and took the stress out of it! We honestly could not have done it without them. They do an amazing job!
- Hunter A.
Conyers, GA Feb 26, 2019
Everyone was helpful and positive and made the experience a real joy
- Jonas E.
Atlanta, GA Jul 17, 2018
I could feel that you all really do care.
- Jeff C.
Newborn, GA Sep 24, 2018
From my very first interaction to the last, every single engagement with the Fairway team has been friendly, pleasant, professional and supportive. In a lifetime of doing business around the world, I cannot recall a single company that could have matched Fairway's combination of professional efficiency and personal caring. I was so impressed and pleased by my initial conversation with Jay that it would have been counterintuitive for me to even seriously consider working with another lender.
- Bobby R.
Fayetteville, GA Aug 15, 2020
Communication from the ladies on each step. I did not appreciate computer generated emails that had nothing to do with my specific case.
- Jason H.
Mcdonough, GA Jul 24, 2019
I would highly recommend Jay Mitchell and his entire team. They make the process so simple as they are on top of every checkpoint. The staff is full of positive energy and it is obvious they are all on the same page. They make it enjoyable! I can't thank them enough as a first-time homeowner for their assistance and their continued support as I know they will be available at any time for advice.
- Kyle C.
Atlanta, GA Oct 21, 2020
The people were very easy to communicate with and actually cared about us
- David S.
Newborn, GA Nov 5, 2019
Pam Surmik and Lynn Rake were great to work with. They were very responsive and very friendly. Made it an easy and great experience.
- William O.
Covington, GA May 17, 2019
Extremely quick and flawless refinance.
- Kelly M.
Taylors, SC Dec 23, 2020
Y'all are all so easy to work with and SO flexible. I was out of town in California most of the time I was working with y'all and y'all were so great about texting me when you needed something because y'all knew that worked best with me and my chaotic schedule. Everyone on the team is also great about providing me updates on where we are in the process. I just really enjoyed getting to work with everyone!
- Lauren W.
Sandy Springs, GA Oct 23, 2018
Easy, transparent and Jay and his team were very responsive and knowledgeable. Great all around experience.
- Richard M.
Brookhaven, GA Jun 22, 2020
Very helpful and made the process very smooth.
- Nicolas W.
Monticello, GA Feb 10, 2020
Communication. Honesty ... Integrity ..that all means a lot to me I hate being lied to ..
Good job ya'll
- Kenneth L.
Monticello, GA Oct 22, 2019
Made the process smooth even with Scott Jacobs involved. Lynn was great from the start to closing.
- Christopher N.
Auburn, AL Apr 19, 2020
I think this was the 5th time I've used Fairway. Consistently thorough, clear, and professional! Thank you for all your help. See you next time!
- John A.
Brookhaven, GA May 7, 2020
Quick and smooth closing.
- Kevin S.
Marietta, GA Dec 5, 2020
Very friendly...kept me focused on what I needed to do...set reminders when I didn't :) I could always reach Pam or Lynn, or at least get an immediate return call...These ladies treated me like a member of the family. I appreciate all they did for my family. Even in these difficult time, we were in and out of the 'closing' in no time, and I think this was due to all the immaculate work you guys did on the front end!
- James P.
Social Circle, GA Apr 8, 2020
I can not say enough great things about Lynn Rake. She was there for me every step of the way and made my experience not only pleasant, but fun. Lynn is extremely knowledgeable and answered all of my many questions with ease. She is an amazing asset to your team, and deserves all the accolades imaginable. Lynn is dedicated and professional! I am eternally grateful to Lynn for all her help throughout what could have been a very stressful experience.
- Kathy P.
Powder Spgs, GA Jul 9, 2020
This was a long process for us and Pam and Lynn were with us the whole time. Gathering everything together yelling us what we needed to get ready for pre approval. Ery personal like they cared to help us get a home. Good friendly people good job.
- Randall E.
Covington, GA Aug 20, 2018
Fairway was great! The whole team was very quick, communicative, informative and were there with and for me the whole way through. Lisa even came to my closing! Being my first home, it was great to have so much help all the way through. It went by seemlessly and I’m very grateful for all they did. Thank you, everyone at Fairway!
- Jodie R.
Lilburn, GA Jun 27, 2018
It was such a pleasure to work with your team. They are amazing and made this process effortless.
Way to go Pam & Lynn you guys are the best.
- Cheryl P.
Jefferson, GA Jun 4, 2020
Great communication!
- Nancy A.
Brookhaven, GA May 10, 2020
Absolutely the most pleasant experience from start to finish. I can't say enough great things about everyone I dealt with during the process. Would highly recommend and use again!!
- Donna C.
Conyers, GA Jun 26, 2020
Excellent service, you guys made it as simple as it can be.
Thank you!
- Amir A.
Tucker, GA Jul 23, 2019
Pleasure to work with! Always available!
- Andrew F.
Loganville, GA Dec 10, 2018
The process was smooth and easy. Out of all the things to stress over in the process of buying a new home, we didn’t have to even think about this process. Thanks for making it easy!!!
- Paul M.
Bogart, GA Nov 10, 2018
Jay Mitchell, Pam Surmik & Lynn Rake are the best and most caring team of people!!!! They really care about their clients and help you with all your questions and concerns when going thru your mortgage loan process.
I highly recommend Jay Mitchell's team. They are an A+ team!!!!
- Wayne H.
Monroe, GA Jul 29, 2020
The team is extremely professional
- Brandon Y.
Conyers, GA Mar 9, 2020
Everyone we worked with was patient and helpful.
- Ralph J.
Covington, GA Jan 1, 2021
The consistent communication and open hearts.
- Shavonne W.
Goose Creek, SC Jul 20, 2019
Jay Mitchell Team at Fairway were phenomenal to work with. They walked me through every step of the way, were very willing to work with my busy work schedule, and made the entire process easy and stress free for me as a first time home buyer
- Natalia S.
Woodstock, GA Jul 22, 2018
Great communication, they were always available to talk me through the process. I appreciate the attention I received to help my first home purchase go smoothly.
- John H.
Atlanta, GA Aug 18, 2020
The easy button, worked through loan issues and my issues with loan issues to make the experience a good one.
- John S.
Atlanta, GA Aug 21, 2020
Everyone was helpful and knowledgeable about their jobs.
Whether you’re looking to buy, build or refinance your home, our experienced mortgage professionals are here to help. Here at Fairway Independent Mortgage Corporation, we offer a variety of loan options that can help you achieve homeownership with the speed and service you deserve. Plus, our mortgage professionals are dedicated to finding the right loan with great rates, terms and costs to meet your specific needs.
Financing a home is one of the biggest commitments you will ever make - let us help guide you throughout the entire loan process from application to closing and beyond. We look forward to putting our mortgage service to work for you!
Why Fairway?
It's our goal to exceed your expectations, guarantee your satisfaction, and earn your trust.
