Jim was one of the easiest people I have worked with in regards to a mortgage. He stays on top of everything. He has no problem emailing or giving you a phone call. Jim has a lot of experience with mortgages and can give you an answer quickly! He made the entire buying process very painless from start to finish. His patience throughout the entire process is a great asset to a new home buyer and I highly encourage new buyers to contact him for a mortgage! – KRIS AND MINDY M., TACOMA, WA
1st thing Jim is on top of things. He always responded promptly to any questions I had and made the whole loan process go smoothly. Jim kept me informed through the whole process, and let me know what the next step was. There was never anytime that I was wondering what was going on. I will be referring Jim to anyone I know looking for a home loan. I could not imagine the process going smoother. Again, thanks Jim you are awesome!! – BRETT M., WILKESON, WA
Jim was terrific! As a first time home buyer, I had heard lots of horror stories about lenders. But, Jim made the process as painless as can be. Jim took the stress out of the process and was hands on in dealing with any issues that arose. He even set me up with a realtor that he thought would mesh well with my personality. I didn't realize it at the time, but this simple act set up the whole process to run smoothly. First off, the realtor was a perfect match for my personality. But more importantly, having a realtor and a loan officer that work well together ensured good communication and I felt as though the two of them could pretty much tackle any problem that came their way. I really couldn't have asked for a better experience and with all the non-loan related hiccups that came our way, which is really saying something. – KENDRA C., PUYALLUP, WA
From day one Jim was very helpful, it seemed like every time a problem occurred he found a way to work around it. Jim went above and beyond to ensure a smooth and timely process and kept me informed every step of the way. As a first time home buyer, this process was new to me, Jim went the extra mile to pull resources that were convenient for my schedule while instilling a sense of urgency to make sure we closed on time. I can honestly say that working with Jim has been a pleasure; I hope to work with him again in the future. – MAT A., TACOMA, WA
Jim Hagen is a fabulous person to work with. He is enthusiastic, positive, honorable, hard working and communicates updates, ideas and possibilities during the entire process. Our Refinance took some doing due to a previous company’s lack of caring, explaining and just not doing their jobs correctly. We had a few hurdles that at times made us want to just give up. Jim’s persistence, dedication, and finding the positives kept us going. I honestly don't think many other professionals would have done this. We will be purchasing a new home soon and will be working with Jim again. I would strongly recommend him to anyone! KYLE AND MAURENE K., ORTING, WA
Jim was there to help us step by step through the process. If we had a question he was there to answer. He made the process quick and easy. Thank you again Jim for helping us purchase our 1st home. LITO AND ANGIE B., BONNEY LAKE, WA
I worked with Jim with some clients he had given to me as a referral. He was diligent in all areas of the transaction, quick to respond and he got the transaction closed on time. We have very happy clients in their new home. Thank you Jim for the awesome work and customer service! – LORI ALLEN, JOHN L. SCOTT, PUYALLUP, WA
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