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Loan Officer
joanne-hender-453286

Joanne Jamison Hender

Area Manager

“It’s not about the loans we do; it is about the hearts we change and the people we help.” -Steve Jacobson, Founder and CEO

NMLS #
453286

Office:
707-301-1600

Email:
joanne.hender@fairwaymc.com

2815 Mitchell Drive Suite 112
Walnut Creek, CA  94598

NMLS #453286

Office: 707-301-1600

Email: joanne.hender@fairwaymc.com

2815 Mitchell Drive Suite 112 Walnut Creek, CA  94598


Joanne has been in the mortgage business since 1982. Right out of high school, she went to work for a local builder’s mortgage company and started in loan servicing. It was while helping people manage their mortgage payments that she knew she was called to make a difference in bettering the lives of others, and retail mortgage lending was her calling. In 1983, Joanne obtained her real estate license and went on to earn her real estate broker’s license. She has been in retail mortgage originations since. Joanne respects how tough it can be to find balance and success. She has made the President’s Club five times as a producer and three times as a manager — all while raising three beautiful daughters, caring for her disabled mother and being a wife. Her daughters are grown, and she has now been married to her husband for 33 years.

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The information provided by these calculators is for illustrative purposes only. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. The calculated results are intended for illustrative purposes only and accuracy is not guaranteed.

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The information provided by these calculators is for illustrative purposes only. The default figures shown are hypothetical and may not be applicable to your individual situation. Be sure to consult a financial professional prior to relying on the results. The calculated results are intended for illustrative purposes only and accuracy is not guaranteed.

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Joanne and her team were very responsive and patient. My fiancé and I don’t know much about reality and everyone was great as far explaining things to us. Joanne has also been an amazing help with guiding and getting my mom to be in the best position to be able to obtain her own property one day. Very appreciative of everyone at roundpoint.

- Sharnell Raniece S.

FAIRFIELD, CA
Jan 28, 2022

Friendly , and professional. Very knowledgeable and insightful.

- Leo J C.

WOODLAND, CA
Nov 27, 2021

Absolutely everything about working with Joanne was awesome! Quick, efficient, informative and she made the whole process extremely pleasant in a time where everyone else I know trying to purchase a house has horror stories at every turn in the process. I feel so lucky and blessed Joanne was the one to help us through this!

- Danielle N E.

WOODLAND, CA
Oct 21, 2021

We had an outstanding experience with Mrs. Joanne Hender. She is definitely a delightful, people-oriented professional who cares for her clients. Through her client-centered service, she reflected a high degree of integrity and transparency which made us feel that we were making well-informed and correct decisions throughout the entire process. She maintained open channels of communication and was very proactive in helping us to accomplish our goals. We appreciate Mrs. Hender very much!

- Ricardo A.

FOLSOM, CA
Oct 6, 2021

My wife and I would like to express our profound appreciation for Mrs. Hender's outstanding assistance. Her warm demeanor, caring personality and high level of professionalism has impressed us significantly. She displayed a genuine interest in assisting us and assured that our documents were complete and thorough. She always responded promptly and clearly which made us feel at ease. There was never a question that she was unable to answer. We're both so thankful and fully satisfied!

- Ricardo W.

Folsom, CA
Oct 6, 2021

You exceeded my expectations. You guys did an amazing job. Everything was seamless. Your work is above and beyond, I am blessed.

- Marie M.

FAIRFIELD, CA
Oct 5, 2021

Joanne and her team were wonderful to work with,they provided an excellent service .the mortgage process can be a stressful one but Joanne made the entire process very smooth and easy and the closing went without a hitch.Joanne kept us informed throughout the whole process and there were never any surprises.They took care of everything from beginning to end ,Joanne was very responsive and answered all my questions even when I texted her late at night.I couldn’t be happier with the outcome and I will never hesitate to work with you again and will not hesitate a second to recommend Joanne for any loan needs.Joanne you are simply the best of the best and you deserve way more than 5stars. Thank you from the bottom of my heart for everything.Louiza

- Louiza K.

FAIRFIELD, CA
Oct 4, 2021

Everything went smoothly and fast!

- Rameses M.

FAIRFIELD, CA
Oct 4, 2021

Thanks for your help!!!

- David Peter D.

WILLIAMS, CA
Sep 29, 2021

The promptness, the whole process just went through pretty smooth

- Vickie Lynn D.

WILLIAMS, CA
Sep 21, 2021

As a first time home buyer I had no idea what to expect, I was wary, unsure and intimidated. Joanne provided me with great support and insight. She provided me guidance information such as what I qualify for vs. what I was comfortable in affording. I had many challenges not understanding parts of the process and also feeling discouraged and scarce putting out offers without feeling pressured into offering outside of my comfort. She advised me on more than just mortgage needs but gave me advice on how to strategically call my own shots when making offers and working with the realtors, inspection, homeowners insurance, escrow all of the above. Shes quick to respond and reacts fast which is helpful in an aggressive housing market. Joanne and her team were very helpful in the process and worked proactively and diligently to make the process smooth. I wouldn't hesitate recommending Roundpoint Mortgage to my friends and family. There's nothing like making big life decisions with a team that not only works hard in the background but also can interpersonally connect with you in making your home buying experience more inviting and being confident.

- Kailani R L.

SACRAMENTO, CA
Sep 1, 2021

Responded to all of my questions promptly and with kindness. Joanne and her team were very kind and walked me through the process. Very happy I was able to work with this them. Would recommend to anyone who is buying a home. Thank you

- Joann Kathleen S.

VACAVILLE, CA
Aug 31, 2021

Joanne is always a pleasure to work with. She knows the process well and is extremely helpful.

- Anthony A.

DIXON, CA
Aug 28, 2021

From the first interaction with Joanne to closing was a fantastic experience. The process was streamlined and painless. Joanne answered all our questions quickly and provided options for the best loan along with a great referral to a CPA for our tax and other financial questions.

- Patrick L.

FAIRFIELD, CA
Aug 13, 2021

Joanne Hender and her RoundPoint team were fantastic! Any questions that arose were answered promptly and professionally. She made the process easy to understand and treated us with respect the entire time. I can not recommend Joanne enough! Thank you for your hard work!

- Jason A.

HANFORD, CA
Jul 17, 2021

Great service and friendly staff. Will definitely refer my friends

- Kimberly L.

RAMONA, CA
Jul 12, 2021

Joanne was extremely helpful and very quick to handle every aspect of my experience. I would highly recommend her to anyone that is looking to take that great step to become a home owner.

- Stephen J.

VACAVILLE, CA
Jun 18, 2021

Joanne ALWAYS got back to me in a timely manner! No matter how many times I asked the same question, she was always professional and took the time to make sure I understood every step of the process. If ever I called and she was on the phone, I’d get a quick text or email saying she was on the phone and would call me right back and within the hour, she did. I wish my significant other did that! Would highly recommend Joanne!

- Sheronda P.

FAIRFIELD, CA
Jun 10, 2021

Joanne went above and beyond to get our refinance done. It was done in a timely manner. Would recommend to anyone!

- Chris M.

VACAVILLE, CA
Jun 7, 2021

After being rejected by 2 other loan programs, I was referred to Ms. Hender by a very well experienced realtor. Ms hender worked on my profile and responded to all my calls and messages over the Father's Day weekend. This was so considerate and thoughtful because she knew that my contract date would be closing very quickly. Not only that, but she was in constant contact with me and updating me on every single issue. If I had a question she would respond either immediately or within hours.

- Amalia R.

Fairfield, CA
Mar 1, 2021

I have worked with Joanne Hender for many years and she has always been a knowledgeable, kind and caring mortgage lender who takes the time and effort to be through in her qualifying, she is detailed oriented and she gets the job done for a win-win result. Joanne is the best!

- Garland D.

Fairfield, CA
Mar 1, 2021

Very happy Joanne is great to work with

- William L.

Vacaville, CA
Mar 1, 2021

It was a great experience and Joanne was very knowledgeable, and explained the process very well

- William L.

Vacaville, CA
Mar 1, 2021

Joanne and her Loan Processor Carri were a pleasure to work with. They kept us updated at every step of the way. True Professionals. We had a wonderful experience with this transaction.

- Dorothea L.

Vallejo, CA
Mar 1, 2021

Always a pleasure to work with.

- Ronald L.

Vallejo, CA
Mar 1, 2021

Joanne is amazing. She helped us 20 years ago. So we definitely went back to her. No urgency. We wanted to add my name and take a little out to update our kitchen and bathrooms. We have a manufactured home and big banks won’t help. She was able to find us a bank and loan we are very comfortable with. She also got our interest down from 4% to 2.75%. We recommend Joanne 💯 Nice experience🤗

- Catherine L.

Vacaville, CA
Mar 1, 2021

VA, Trust, Self-Employed & SBA, they had to get through it all to make the loan happen. The best team I have dealt with on a mortgage loan.

- Rollins T.

Santa Rosa, CA
Mar 1, 2021

I only took my information in one time and never had to keep bringing one paper after another. Joanne is very professional, knows what she is doing, very pleasant to work with and definitely makes sure we were happy

- John W.

"Vacaville", "CA"
Mar 1, 2021

Friendly customer service. Timely responses to any questions I had. Much appreciated.

- Thomas D.

"Vacaville", "CA"
Mar 1, 2021

.

- Janice J.

"Vacaville", "CA"
Mar 1, 2021

Joanne was amazing. She took on every challenge thrown at her and was very helpful.

- Katharine N.

"Fairfield", "CA"
Mar 1, 2021

Joanne Hender is the Best!!!

- Kitty P.

"Fairfield", "CA"
Mar 1, 2021

You were very helpful and kept us informed at all times.

- Diana N.

"Fairfield", "CA"
Mar 1, 2021

Joanne was well experienced and professional.

- Leticia R.

"Fairfield", "CA"
Mar 1, 2021

Rhonda and the team were kind, efficient and patient with us and all our emails, texts and questions. They were always warm and never rattled. We greatly appreciated their assistance thru the process!

- Peggy B.

"Roseville", "CA"
Mar 1, 2021

The attention that was given to me through the process and the up front information that was provided.

- Ray L.

"Elk Grove", "CA"
Mar 1, 2021

Joanne was wonderful to work with. Her knowledge was top notch, she communicated promptly and professionally. I look forward to our next transaction. Thank you Joanne!!

- Raven J.

"Dixon", "CA"
Mar 1, 2021

Very comfortable experience

- Thomas D.

Vacaville, CA
Mar 1, 2021

You got the questions answered in a timely manner, appraisal was done on time, what else can a realtor expect?

- Bahman G.

Woodland, CA
Mar 1, 2021

Communication

- Noelia B.

Woodland, CA
Mar 1, 2021

The prompt and guidance are impeccable

- Soberekon G.

Vacaville, CA
Mar 1, 2021

Joanne was amazing to work with! We were launched into buying our 1st home totally unprepared and scared out of our minds, but Joanne talked us through the whole way and put us at ease. I don't think buying our 1st home could've gone any better and Joanne was a huge part of that!

- Jon G.

Vacaville, CA
Mar 1, 2021

Joanne always does a fantastic job! I would highly recommend Joanne Hender.

- Teresa R.

Vacaville, CA
Mar 1, 2021

Nice job

- Dayna D.

Fairfield, CA
Mar 1, 2021

.

- Brett J.

Vacaville, CA
Mar 1, 2021

We had an amazing experience with Joanne!!! Always replied in a timely manner and helped us with all information we needed. She was very flexible working around my complex work schedule. An amazing experience!!!

- Richard M.

Vacaville, CA
Mar 1, 2021

Joanne is exceptional!! She is timely and very informative, we love working with her!!

- Rebecca M.

Vacaville, CA
Mar 1, 2021

Even though we experienced many challenges it was a good experience.

- John W.

Vacaville, CA
Mar 1, 2021

Joanne is a wonderful person to work with and always friendly and helpful.

- Richard S.

Vacaville, CA
Mar 1, 2021

Joanne Hender is great to work with and I always have smooth transactions with Joanne. She responds promptly and answers all questions. I highly recommend Joanne Hender, my clients love her.

- Teresa R.

Dixon, CA
Mar 1, 2021

Joanne Hender handle my refinance with bar none excellence.

- Markeya S.

Fairfield, CA
Mar 1, 2021

Quick response. Caring attitude and honest opinions

- Olga V.

"Vacaville", "CA"
Mar 1, 2021

Basically, any information i needed was provided in a very timely manner with great explanations.

- Darin B.

"Roseville", "CA"
Mar 1, 2021

Top-notch service. Joanne was there every step of the way during my home buying experience, and never did I feel alone. I would definitely recommend her.

- Anthony W.

"Dixon", "CA"
Mar 1, 2021

Joanne from the start was very proactive. She answered a majority of my emails and texts within minutes and 100% of them within an hour. She left detailed information if she was going to be away and never left me guessing regarding the next steps in the loan approval process. I closed on my home in record time due to her commitment in providing exemplary service.

- Markeya S.

"Fairfield", "CA"
Mar 1, 2021

Freedom Mortgage helped my parents buy their first home and when the time came for me and my husband to buy our first home for our growing family i knew we could count on them to make it happen for us. Thank you so much to everyone that helped. Thanks Joanne.

- Maricela C.

"Vacaville", "CA"
Mar 1, 2021

Everything went so smooth. Joanne put all are questions into perspective and really helped us moving forward and made are dream home into reality.

- Jorge C.

"Vacaville", "CA"
Mar 1, 2021

Joanne is absolutely fantastic. Easiest Mortgage transaction i have ever had!!!! Communication was great especially in these uncertain times of the corona virus. Thank you Joanne - you are awesome!

- Raymond W.

"Danville", "CA"
Mar 1, 2021

Excellent communication thru the entire process.

- Jeffrey P.

"Vacaville", "CA"
Mar 1, 2021

We thank Joanne for her professional service. She was attentive, knowledgeable and took her time to walk us through the process. She was very approachable, understanding and trustworthy. We can’t thank her enough for her excellent service. We highly recommend Joanne.

- Luis M.

"Vacaville", "CA"
Mar 1, 2021

Working with my work schedule and being organized of what was needed.

- Ryan O.

Mar 1, 2021

Joanne treated me with respect and kindness she was honest and she listened to everything I said and efficient. She was very detail-oriented she put together my package and closed my loan within a remarkable time frame and under considerable pressure, she kept me informed and she called me even when she wasn't required to. IJoanne kept me updated on the status of my loan. I will forever be grateful for the work that Joanne did in helping to purchase my home I woulnt be a home owner!

- Kelli M.

Mar 1, 2021

Joanne was great. She was kind, thoughtful, and responsive. We were grateful to work with a woman who took the time to understand our needs and who ultimately helped us become the proud owners of our dream home!

- Shannon R.

Mar 1, 2021

Joanne is the best. It has been my privilege to know her for the last 24 years. The most knowledgeable person I have ever meat.

- Daryl S.

Vacaville, CA
Mar 1, 2021

I had a great experience!

- Brandon B.

Elk Grove, CA
Mar 1, 2021

I really encourage anyone who is considering buying a house to look up Joanne Hender. Our situation was complicated and she walked us through the entire process, patiently and tirelessly. If she could get my spouse and I into a house, she can get you into a house, too.

- Kelly K.

Vallejo, CA
Mar 1, 2021

Joanne was very professional, efficient, and knowledgeable in the entire process. All questions we had she was able to articulate, explain, and give background so we could understand the process. Thank you for all of your work.

- Nicholas S.

Gold River, CA
Mar 1, 2021

Joanne Hender made it great. She is so sweet and pleasant to work with. Well informed and answered all my questions. Very glad to do business with her.

- Lynn G.

Fairfield, CA
Mar 1, 2021

We were informed every step of the way and felt that we really had a handle on what was happening.

- Kayleigh S.

Gold River, CA
Mar 1, 2021

Joanne made my home buying experience very relaxed and efficient! She is very personable and caring and makes you feel like you are her top priority everyday! The part I love most about Joanne is that she is very educational about the process so you actually know what you are getting into and understand every part along the way. We love her and will recommend her to everyone we know that is in need of amazing customer service! Thanks Joanne!

- Aviles N.

"Dixon", "CA"
Mar 1, 2021

.

- William L.

"Vacaville", "CA"
Mar 1, 2021

Joanne is a wonderful person and constantly keep me informed and up to date on the process.

- Richard S.

"Vacaville", "CA"
Mar 1, 2021

Joanne saved us from almost losing the house we wanted to buy! She was very helpful as we were first time home buyers, she explained everything as we went through the process. She appeared to really have our best interests at heart. She was very prompt in completing the process and we thank her so much!

- Richard M.

Mar 1, 2021

Joanne was extremely helpful and walked me through every step, educating me about everything I had no clue about when it came to buying a home. We had wanted to buy a house for years now but felt like it would never happen because of how difficult it was to save up for a down payment and we thought we made too much to qualify for down payment assistance but she found a program we qualified for. She was extremely sweet and caring the whole entire process and I will refer everyone I know to her.

- Matthew G.

Mar 1, 2021

Joanne Hender, absolutely great. I was treated like family. She was so easy to talk to. Very helpful answered all my questions.

- Lynn G.

Mar 1, 2021

Joanneis very knowledgeable, and I know she is through is her preparation of an application so that there will be no surprises. She is one of the best loan officers and persons I have had the privilege of knowing and working with. I constantly refer my clients to her.

- Tom D.

Mar 1, 2021

Joanne performed a miracle for us in record time

- Maria E.

"Woodland", "CA"
Mar 1, 2021

Makes impossible, possible and quickly.

- Barajas N.

"Woodland", "CA"
Mar 1, 2021

Joanne was the one and only Lender I knew could save the deal at hand. The Buyer's agent tried to pull out because their lender had failed. Give the situation as to WHY their lender failed, I knew Joanne had the expertise and longevity in the industry to find the solution. It was an extremely complicated situation, but in the end they had good credit scores and available funds. We just needed the experience that Joanne has to put this transaction back on track and take it to the finish line.

- Amanda M.

"Woodland", "CA"
Mar 1, 2021

Ms. Joanne Hender did an outstanding service. She helped us on a VA loan from pre-approved to final approval stages, from Start to finish She was very honest and kept me inform. I am very happy that I met her and was my loan officer. Loan process with her went smoothly and was on time which we closed & funded in 30 days as our purchase contract stated. I highly recommend her service, specially to my fellow veterans. Very knowledgeable Mortgage Loan Officer. Manny and Meliza ELK GROVE, CA.

- Alvarez M.

"Elk Grove", "CA"
Mar 1, 2021

We have used Joanne on multiple occasions due to her haste and knowledge of her job. She has always been easy to work with, and has used her personal time to make sure our job went smoothly. Will continue working with her for all our mortgage needs.

- Ourada R.

"Vacaville", "CA"
Mar 1, 2021

.

- Raven J.

"Dixon", "CA"
Mar 1, 2021

Outstanding customer service and communication. Thanks for a smooth transaction.

- Laura G.

"Dixon", "CA"
Mar 1, 2021

83 Total Reviews
Average Rating ★ 4.94

About Us

Whether you’re looking to buy, build or refinance your home, our experienced mortgage professionals are here to help. Here at Fairway Independent Mortgage Corporation, we offer a variety of loan options that can help you achieve homeownership with the speed and service you deserve. Plus, our mortgage professionals are dedicated to finding the right loan with great rates, terms and costs to meet your specific needs. 

Financing a home is one of the biggest commitments you will ever make - let us help guide you throughout the entire loan process from application to closing and beyond. We look forward to putting our mortgage service to work for you!


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Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, License No 41DBO-78367. Licensed by the Department of Financial Protection and Innovation under the California Financing Law, NMLS #2289. Loans made or arranged pursuant to a California Residential Mortgage Lending Act License.