Tom Santos Testimonials

My husband and I had a wonderful experience in working with Tom Santos (Fairway Mortgage Co.) in purchasing our home recently in Temecula. The process was complicated by the fact that we were not residing in the area, and we were also applying for a VA loan which involved commuting issues. Tom's knowledge and professionalism proved invaluable in guiding us through the entire process, from beginning to end. Every part of the process was handled in a timely manner and we were kept informed and updated every step of the  way. We feel that it was his support and guidance that led us to be able to purchase and eventually close on the property. We are extremely grateful to Tom and his team for all of their hard work and dedication. I would highly recommend Tom Santos to anyone wanting to obtain a mortgage.  You will be happy with the results!
Karen O'Gara

Working with Tom Santos has been one of the best experiences of my life. I never thought I'd be able to afford owning my home until Tom showed me how. His knowledge of the programs available and the efficiency with which the transaction was handled made everything run smooth as clockwork. I will highly recommend him to anyone who is in the market for a property.
Gail Freeman Multiple Lines Representative at Lisa Perez Houghtaling State Farm Insurance Agency

Tom was very professional and knowledgeable. He communicated regularly with both me as the agent and my buyer. The loan closed on time and he was proactive in avoiding any snags before they would arise. I would recommend Tom Santos.
Barbie Blackmore Rancon Real Estate

Tom and his crew exceeded expectations! He had been working with Mr & Mrs Silva to prepare them for their purchase. Once he called and said they were "good to go", we found the perfect home. The VA loan went from contract to close in less than 21 days! I've been doing this over 25 years and I honestly don't remember an easier transaction!!
Thank You Again Tom & Crew
Vicki Puterbaugh Rancon Real Estate

'' Tom and his staff (Jennifer and Kristen) were nothing short of amazing. All three of them were quick to respond and provided updates on mv loan throughout everv step of the wav. I have zero complaints and would recommend them to anyone interested in purchasing a home. I am active duty military and they made the VA Loan and home buying process a breeze.
Joseph Brumfield


Hello Tom,

I would like to thank you so much for another successful, on time, 30 day closing in Jurupa Valley. It was unfortunate that my clients did not walk their tax returns into their local IRS office and have the 4506t form stamped at the window. We are all so thankful you were able to work around the non-response of the IRS in responding to your request for the validated form.
Once again, you and your team "pulled a rabbit out of your hats."
Kind Regards,
Anne


Tom Santos was our lender on a residential property we recently closed escrow on. Tom did an extraordinary job of getting this loan closed. Firstly, it was a "jumbo" loan which are difficult in today's lending environment. Then he had to work with a family trust, a "C" corporation, an ""S" corporation and a LLC. All of this information had to be sorted through and verified. Tom stayed on top of the loan and fought hard to get our loan. We had had over 30 years working in real estate and have had contact with numerous lenders and Tom stands out as the best. We will certainly recommend Tom to all our contacts.
Ruth and Jerry Wright


The whole team was polite and prompt in responding to all my questions. They were diligent in processing my loan paperwork and made the process as smooth as it could possibly be.
I have known Tom Santos since 1992. At that time Tom had just graduated from college and was a vecy ambitious new lender in to'Ml. In contemplating his youth and lack of lending experience, I rnust say I didn't take him too seriously. Much to my surprise.' he quickl?' became my "Number One Lender of Choice". His knowledge, accuracy, and attention to detail won me over. That was over twenty years ago. During those years he has done loans for my real estate clients, loans for my husband and me, and loans for our daughters!
He is quite simply; the best.


Working with Tom Santos and Fairway Independent Mortgage Corporation was a life saver. I came in having questions on either assuming a mortgage or refinancing. Tom explained all my options and helped me realize what would be in my best interest. From there, the process of applying for, through the funding of, my loan was a piece of cake. Their paperwork process is done securely online, which cuts down on the turn around time. If I had questions along the way, Tom or Jennifer where there to answer. This was by far the easiest and fastest home financing I have ever done. I would recommend Tom to anyone looking for an ally in the world of home mortgages.
Jane Meneses


I met Tom thru my client, she heard about him on the radio and she did her own research. She contacted me once she had a solid approval.
I already had an idea of the Calhfa program but had never met a lender who will really take that extra step and actually deliver. It was right when changing company names which made it seem more doubtly honestly. But Tom responded my calls/emails/texts all the time and gave me assurance of approval.
Once we opened escrow, communication was smooth, we received weekly updates. The whole process was very accurate and precise with our time line. We did it in 45 days, and the delay came from the seller side.
I have recommended Tom in my office with some fellow agents at Coldwell Banker VIP.
I'm available any time if you need more reference from Tom and his team.
Rodrigo Juarez Coldwell Banker VIP (562)714 8434 BRE# 01913005


Tom, I want to thank you for your very professional job and going above and beyond to get my loan in a timely manner. I know that my loan was extremely difficult because all of my income is derived from sale of investments with no W2 income. This was compounded by the approx.. 30 plus tax returns I file in addition to this being a second home and not my primary residence. You and your staff did an excellent and more important “timely” job so that my wife and I were able to get our dream home. Thank you and I highly recommend you and your company to anyone seeking a loan.
Bob Jonas

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