Around ten years ago, Renee Peden got her start in the mortgage industry, and hasn’t looked back since. “I first worked as a mortgage loan processor, and then my broker said I should try out originating, so I did,” Renee explains. “I’ve done that ever since.” Today, she’s a Senior Loan Officer at Fairway Independent Mortgage Corporation, with a team of processors that enable her to provide clients a highly personalized service. They offer all of the typical loans (FHA, VA, and Conventional) as well as a couple specialized ones, like Kentucky Housing Loans and USDA Loans. With her business mainly consisting of referrals, it’s clear clients are not only satisfied with the products they receive, but the service as well.
“What sets us apart from others in this industry is the customer service we provide. From start to finish, communication is key,” she explains. Renee keeps her clients and their agents in the loop every step of the way, so no one is left in the dark. Customer Service is a way of life; speed of response is a core value of hers. Due to this impeccable communication and attention to detail, Renee is able to close loans in a timely fashion, going above and beyond expectations. She aims to be a trusted advisor, providing clients a highly personalized service. Another added value of Renee, she updates to the listing agents, who often feel left out. She continues to strive to exceed expectations, guarantee satisfaction and earn trust. Click Here To Read More