40 West Chesapeake Ave
Suite 400 & 405
Towson
, MD
21204
443-652-4320 866-579-1991
Malcolm is a man of his word also has great customer service everything went smooth and on time
- Ieisha A.
Baltimore, MD Mar 29, 2022
Malcolm Crane was great at explaining the process and answered my questions satisfactorily.
- Garland P.
Baltimore, MD Mar 30, 2022
Because they were very helpful
- Joshalynne H.
Indian Head, MD Mar 22, 2022
The ease of the whole process from start to finish! No stress, no worries, just great results!
- Grace I.
White Plains, MD Feb 28, 2022
Greg worked diligently with me to get me to a comfortable point with the buying process. He also helped me calculate everything and even went as far to search for ways to make the financial burden easier for me and my family.
- Gregory G.
Baltimore, MD May 21, 2022
Greg was always in contact and willing to answer questions. Always readily available to help get all of my contracts through and go the extra mile with the sellers agents!
- Mitzie B.
Glen Burnie, MD Jul 8, 2022
Everyone was very helpful in getting everything completed in a timely manner. Communication amongst all team members was excellent. I had a great experience and would highly recommend
- Amari H.
Baltimore, MD Aug 1, 2022
Great customer service! The online interface was easy and streamlined. All stakeholder communications were timely and accurate. Agents were extremely responsive. I had a great experience! I will be doing business with you again.
- Mark F.
Baltimore, MD Apr 5, 2022
Checking chat and responsiveness.
- Bryan B.
Columbia, MD Jun 30, 2022
Great communication and easy to reach!
- Andrea D.
Baltimore, MD May 27, 2022
The team was friendly, knowledgeable, quick to responsd to questions and requests. Also the document sharing software/portal was user friendly.
- Shannon R.
Baltimore, MD May 13, 2022
Al the explanation during process
- Kevin G.
Hanover, MD Jun 22, 2022
Shymeia is Great she answers every question. She is so kind and nice. I can text or call anytime and she is always available. If she doesn’t pick up she will be sure to call back. She works after hours as well. She is literally the best of the best !
- DeAndre J.
Baltimore, MD Jun 14, 2022
Ease of process. Great clarity and instructions. Loved that it could be done virtually
- Taylor H.
Owings Mills, MD Feb 28, 2022
Although I worked with several people connected to Greg, it was Greg that made this home buying experience awesome. He was forthcoming with all information, answered my many questions and never missed a beat.
- Chanique L.
Middle River, MD Mar 1, 2022
Communication
- Craig T.
Baltimore, MD May 30, 2022
Malcolm and his team were quick with close and very knowledgeable about the entire process. I always had an understanding of what I needed to do in each step.
- Nathan F.
Germantown, MD Jun 13, 2022
Communication, encouragement,and overall great customer service
- Shaunte J.
Baltimore, MD Feb 28, 2022
We are first time home buyers, and this experience was simple and easy because of Mr. Henderson and his team. Thank You!
- Emily E.
Baltimore, MD Jul 26, 2022
The communication, being available when I had a questions.
- Tiffany N.
Perry Hall, MD Jul 7, 2022
Attention to detail, explaining everything so well, making everything easier for us.
- Donna P.
Owings, MD Mar 30, 2022
The personal customer service. Malcolm and team were always available no matter the day of week or time of day for questions and concerns with prompt responses great support.
- Myles B.
Laurel, MD Jun 30, 2022
Everyone was so attentive. Me being a first time homeowner everyone was so attentive and responsive with all my needs and questions.
- Lakisha T.
Hanover, PA Mar 11, 2022
Very smooth mortgage application process.
- Lisa B.
Hanover, MD Apr 1, 2022
The availability of the representatives for Fairway made the experience all the more appreciated. The Fairway staff, I encountered throughout the process were patient, honest and reliable, which allowed me to feel comfortable with trusting each of their professional recommendations, directions and assistance.
- Valencia G.
Baltimore, MD Aug 2, 2022
Ayla was just freaking awesome it wasn't a question she couldn't answer or a problem she couldn't solve...
- Marquis E.
Owings Mills, MD Jul 9, 2022
Fast, accurate and transparent refinance process! Everyone involved made me feel I was the only client they were working with! Great experience.
- Karif A.
Baltimore, MD May 17, 2022
The customer service and efficiency of the whole team. All of our questions were answered in a timely manner and we felt like the team cared about our needs.
- Tiesha E.
Laurel, MD Jul 11, 2022
Amanda made the process pleasant. Her team also was great !
- Sergio H.
Baltimore, MD Feb 28, 2022
Malcolm, was very personable the first time I spoke with him. I knew I was in great hands and he would see me through this lender process, and he did exactly that. I feel blessed to have had him and the experience was wonderful!
- Emily D.
Owings Mills, MD Aug 11, 2022
Everyone was so pleasant, patient, consistent, very professional, and always picked up the phone.
- Sherry H.
Baltimore, MD Jul 21, 2022
It was because of Amanda that we got this house, her connections and her drive to get it done for clients! She went above and beyond to ensure we were taken care of and it all payed off in the end. We are eternally grateful!
- Rachelle F.
Baltimore, MD Apr 19, 2022
Everyone was very responsive and answered all of my many questions. Very friendly.
- Michael F.
Hampstead, MD Aug 10, 2022
The experience was great because of the professionalism of the team and the timely responses when questions arose.
- Jamal D.
Parkville, MD May 17, 2022
I appreciated the constant communication. I felt like everything was clearly explained and laid out in a way that was easy to follow.
- Skyler H.
Baltimore, MD May 17, 2022
Malcolm’s team is responsive and answered any and every question that I presented.
- Shaniqua W.
Baltimore, MD Jul 4, 2022
Very fast service
- Victor H.
Baltimore, MD Apr 2, 2022
Malcolm and his team (especially Lindsay) where extremely helpful and professional through a very stressful rehab loan process. They communicated very well and did a lot to help make sure the loan could happen. They were very knowledgeable and would always be willing to answer any questions we had.
- Matthew C.
Baltimore, MD Aug 2, 2022
Communication
- Carlotta P.
Baltimore, MD May 6, 2022
I received prompt and transparent communication from the entire Crane Team throughout my entire loan process. Malcolm and his team were always pleasant and professional.
- Krystle W.
Clinton, MD May 9, 2022
Eric and his team were personable and easy to contact. Always willing answer questions and explain in detail the entire process.
- Marlon D.
Glen Burnie, MD Jul 4, 2022
Never gave up on me!
- Jerry S.
Manassas, VA Apr 7, 2022
Quick and painless process. Great communication and return calls and emails promptly from all staff.
- Theresa D.
Owings, MD Jul 26, 2022
Greg was fantastic in communicating with me regularly. He and his team made this process extremely easy!
- Jacqueline T.
Glen Burnie, MD May 1, 2022
Ayla Harris was amazing from out first conversation. She is very thorough and she explains the process in full detail. She also kept all lines of communication open.
- Donald G.
Baltimore, MD May 3, 2022
After experiencing terrible customer service and communication from another lender along with significant delays your team stepped in and stepped up. It was an amazing experience. The team took the time to explain every step and found grants I was unaware of. As a first time homebuyer it was just what I needed.
- Orville H.
Abingdon, MD Jul 28, 2022
The staff was friendly, responsive, they took the time to answer my questions and address my concerns.
- Latosha D.
Parkville, MD May 17, 2022
Just an overall easy and smooth process
- Summer H.
Baltimore, MD Mar 11, 2022
I came (via referral) to Malcolm Crane after having a bad experience with another bank just a couple of weeks short of closing. After speaking with Malcolm, I immediately felt at ease. He is communicative, transparent, and doesn't do sales pitch-type talk. The mortgage process is not something that clients do often, so Malcolm (and his team) did a great job educating me on the overall process, my options, etc. And I appreciated the transparency and updates throughout the process. Whenever I make my next home purchase, I will return to Malcolm and will refer anyone I know.
- Angela R.
Silver Spring, MD Mar 17, 2022
Very helpful,!
- Donika E.
Baltimore, MD Jul 13, 2022
My experience with the Malcolm Crane's team was extremely positive. I was originally using another mortgage company and I did not like the service I was getting. Malcolm's team were very kind, well organized and they all went above and beyond my expectations. They were able to complete my entire loan approval promptly, and closing took place in less than three weeks. Because of their promptness and professionalism I was able to move into my home in a timely manner. I truly appreciate the hard work and dedication they had when it came to getting me into my dream home. Thank you Fairway team for your amazing service! I will definitely be referring friends and family!!!
- Sharon M.
Riverview, FL Mar 11, 2022
Shymeia is the most pleasant and kindness person ever. Her communication every step of the way was so important to me. She knows her stuff and does not play about “ the numbers” lol i am so grateful to have work with her buying my 1st home. Such a memorable experience i will never forget! Thank you Shymeia
- Mildred W.
Baltimore, MD Apr 6, 2022
Everyone involved showed they cared about my living situation and they were time efficient. Not only did you all help me to get my first home you worked with me for a year to help build my credit beyond the point it could go. Thank you greatly
- Samantha B.
Indian Head, MD Jul 22, 2022
Malcolm and his team was very helpful and a pleasure to work with.
- Brianna G.
Windsor Mill, MD Apr 25, 2022
Malcolm and team were very responsive and easy to work with. They work efficiently and made my first time home buying experience a breeze!
- Courtney P.
Baltimore, MD Apr 16, 2022
Professional, courteous and knowledgeable staff, who are very patient during a stressful time. Their expediency in processing my loan was extraordinary!
- Zelda H.
Ellicott City, MD Jul 4, 2022
Yes most definitely
- Suzette E.
Beltsville, MD Jul 2, 2022
Amanda was very informative and communicative. She walked me through every scenario so that I could make a decision that worked for me and was always looking out for me. She also continuously followed up to make sure I understood each step of the process.
- Mariana M.
Rockville, MD Jun 9, 2022
Greg has been a blessing to me. When I initially started this process I wasn't quite ready. Within a year my situation changed and Greg was right there and made my deal happen literally at the last moment. I cannot thank him enough!
- Rhonda P.
Temple Hills, MD May 13, 2022
Shymeia was always available to answer questions, via text or phone call. She was very patient and knowledgeable!
- Daphanie R.
Baltimore, MD Apr 29, 2022
The overall experience was great from beginning to end learning about selling buying the home
- Antoine P.
Baltimore, MD Aug 2, 2022
The process was smooth and we were always informed at each step
- Consuella P.
White Plains, MD Apr 9, 2022
Greg is extremely educated in his field. He absolutely walked me through this entire process and it helped ease any stress or questions that I incurred.
- Enjoli B.
Baltimore, MD Mar 1, 2022
The service was quick and easy for a first time going through this process. The staff kept me informed of every step of the process and I was not surprised about the final outcome.
- Sabrina H.
Severna Park, MD Aug 7, 2022
Good communication, willingness to work with the customer. ver accomodating.
- Kelly W.
Baltimore, MD Jun 16, 2022
The people
- Delaphine G.
Owings Mills, MD Apr 28, 2022
Professionalism,Knowledge ,Turnaround time , and availability. The entire experience was smooth and efficient. I can’t wait to use your services again. Thanks for making this process ( roughly 30 days ) superb!! Keep up the five star services . Sincerely your Veteran !!
- Keisha P.
Baltimore, MD Apr 9, 2022
From the very beginning Shymeia was patient, professional, understanding and hugely helpful. We are extremely grateful for all her help.
- Aroon S.
Westminster, MD Jun 14, 2022
Amanda Moses is amazing!!! I don't know what I would have done without her. She did her job and my agent's job. Words can not explain how amazingly helpful she was. I am going to tell refer all my family and friends to her. Thank you Amanda!!! You are amazing!!!
- Scott P.
Baltimore, MD Mar 1, 2022
Everything
- Bruno T.
Glen Burnie, MD Jul 7, 2022
Malcolm and his team are personable. They care for their clients and remain professional at all steps of the process. It’s what makes us a repeat customer and will continue to make us a repeat customer
- TiffanyAnn G.
Columbia, MD Apr 1, 2022
Being so available to answer any questions.
- Summer J.
Baltimore, MD May 25, 2022
Quick response time and transparent to work with
- Mary O.
Baltimore, MD May 4, 2022
Very knowledgeable. Stayed on top of things and got the job done on a condensed timeline
- Adetunji W.
Baltimore, MD Apr 19, 2022
Fairway made this experience very stress free. Everyone was professional and courteous. Whenever I needed something I got quick responses with solutions. Thank you again!
- Sydnee P.
Hyattsville, MD May 30, 2022
Personable
- Nadiyah P.
Greenbelt, MD Jul 5, 2022
Although there were bumps, Gregory always treated my mother and I with respect and tried his best for us no matter what!
- Marco C.
District Heights, MD Jul 7, 2022
By having the best lender out mr Greg Lewis
- Daryl W.
Baltimore, MD Jul 4, 2022
The overall experience was great. Great communication with all members that were a part of my process.
- TaMeisha C.
Manassas, VA May 31, 2022
Greg was extremely helpful he answered all of our questions and pointed us in the right direction. He explained things well. He was very knowledgeable about the entire process.
- Dahmir G.
Lexington Park, MD Jul 17, 2022
Process was smooth and seamless
- Jevonya H.
Largo, MD May 24, 2022
Shymeia remains available and reliable for her clients. Both skills are essential for today's homebuying market. And unfortunately, this is not what you will receive with many lenders and loan officers. Fortunately, Shymiea and Fairway were there at every step of my home buying process. From touring and making offers on many homes, Shymeia ensured I was not left alone and provided answers to all of my questions. Like many, business is personal for me. Not only do I consider Shymeia a qualified and exceptional loan officer but also family. Overall, my experience was great because of Shymeia's knowledge of the home buying process and steadfastness in closing and sealing the deal. One would be a fool not to work with Shymeia in financing for purchasing their new home. Thank you, Shymeia!
- Anthony P.
Lutherville Timonium, MD Mar 24, 2022
Malcolm and his team made the whole process easy.
- Robert S.
Sykesville, MD May 31, 2022
Eric was very accommodating with my schedule. He was able to explain everything and available for questions if necessary.
- Leroy L.
Alexandria, VA Jul 6, 2022
Good customer service
- Touko L.
Bowie, MD Jul 30, 2022
Eric and his team were a pleasure to work with. They made the overall home buying process super easy. They were readily available to answer all of my questions and processed all of my documents super fast. I would not have been able to close in under a month without him. Thank you! Thank you! Thank you!
- Betty B.
Columbia, MD Jul 30, 2022
Malcolm went above and beyond to accomodate my unique situation to support me as a educator who is also a single-parent. He even called me from his vacation to support my final steps in the process.
- Angela M.
Crofton, MD May 3, 2022
The overall experience as a first time home buyer. Malcolm and the crane team made the experience very easy and was very diligent in explaining what was needed to make the dream come through.
- Raoul K.
Baltimore, MD Apr 22, 2022
Everything! From the beginning, great communication, follow-through, and thoroughness. I felt secure in our purchase because every base was covered from the very beginning. We appreciate all of the efforts put in to make this as best of a process for us as possible!!
- Ashley P.
Baltimore, MD Aug 13, 2022
From day one Eric let me know exactly what to expect and worked closely with me to ensure that I did everything needed to have a successful close. He made the process easy by keeping me informed.
- Shanika P.
White Plains, MD Apr 9, 2022
Greg cared. Whenever we felt like giving up, he kept encouraging us not to. He kept finding ways to make everything work for us. We are extremely grateful to have worked with him throughout this process.
- Shirley G.
Lexington Park, MD Jul 15, 2022
Shymeia and her team were so awesome! Fast responses, on top of everything, and was always willing to take the time to answer my questions. I'm so thankful for Shymeia, her expertise and patience was a blessing.
- Tiffany W.
Baltimore, MD Jul 7, 2022
Constant Communication
Honesty with the numbers and realistic for my vision
Answered the hard questions
- Terilyn G.
Laurel, MD Apr 8, 2022
Malcolm Crane goes the extra mile for the clients of Fairway Independent Mortgage Corporation. He is communication is clear and concise. And -- he has impeccable attention to detail.
I would have not become a client with the Fairway had it not been for him. You have jewel in Mr. Crane.
When it is time for a merit raise, he deserves the highest you can provide. Trust me, it will go a long way.
- Tamika S.
Gaithersburg, MD Aug 5, 2022
Greg was accessible almost every and anytime I reached out. He answered all my questions and made me feel comfortable throughout the process
- Janelle S.
Baltimore, MD Apr 6, 2022
She was very personable. Professional and with us every step of the way
- Rita J.
Baltimore, MD Jun 9, 2022
Malcome and his team were partners with my wife and I during the complete buying process. He made it a great experience and provided the guidance we needed to purchase the home of our dreams. He and his team are Dream Makers....
- Amy M.
Baltimore, MD Jul 22, 2022
Eric is very knowledgeable and provided us with alot of helpful information. He was always emailing us back in a timely matter when we ask any questions that needed answers. He also gave us his opinion when it came for using the better option. He was always very professional and respectful and cared about our concerns. All in all erick went above and beyond to help us out the best he could.
- Michael R.
Waldorf, MD May 8, 2022
He answered all my questions in a timely manner
- Gerard V.
Beltsville, MD Jul 4, 2022
Our loan officer Shymeia worked hard on our loan process. Prompt responses and friendly services were provided to us. She has been great to understand what client needs are.
- Amandeep S.
Laytonsville, MD Apr 30, 2022
100Total Reviews
Average Rating★ 4.79
About Us
Whether you’re looking to buy, build or refinance your home, our experienced mortgage professionals are here to help. Here at Fairway Independent Mortgage Corporation, we offer a variety of loan options that can help you achieve homeownership with the speed and service you deserve. Plus, our mortgage professionals are dedicated to finding the right loan with great rates, terms and costs to meet your specific needs.
Financing a home is one of the biggest commitments you will ever make - let us help guide you throughout the entire loan process from application to closing and beyond. We look forward to putting our mortgage service to work for you!
