Randy always accessible and always made the time to talk us. As first time homebuyers, we felt very reassured after we began working with Randy. He was thorough and professional but also very easy to talk to. I would highly recommend him to anyone.

Randy was always pleasant, informative, and looked out for our best interests

communication was great

The whole process went smoothly and timely.

Customer service

The communication was amazing. I always knew where everything was at in the process and knew exactly what you needed from us. I also want to thank you and your team for how quickly you responded and how available you were to answer any questions. You did an outstanding job of explaining things in a way that I was easily able to understand which made me feel very comfortable.

Randy and his team are easy to work with and very friendly people. They take pride in their profession and it shows. They are efficient and always respond timely to questions. I've never had a more pleasant experience with a lender than with Randy!

Randy and his team were responsive, professional, and thorough. They made the loan process so easy for us. Would definitely recommend Randy!

Randy was EXCELLENT to work with during the entire process of our loan. It has been an arduous process for everyone during these unprecedented economical times due to the Covid pandemic. But Randy has been an advocate for us throughout the entire process. He was always available to answer any questions we had. He was always open and honest about making the best financial decisions. We cannot speak highly enough about Randy and Fairway. Kudos! Keep up your great customer service! And thank you so much!

Working with Randy at Fairway was extremely smooth. He was always quick with responding to our questions. Anything we needed, Randy never hesitated to get his hands dirty and figure it out for us. We were continuously impressed with his dedication and preparation. Randy gave 110% while working with us, but the biggest contribution was his kind and caring nature. Randy took care of us like we were family. He truly wanted the best for us and worked to ensure we never felt confused or uneasy. Randy is in an elite tier of customer service, he embodies what customer service should be. As if he wasn’t already going above and beyond, he came to our final walkthrough of our new build and talked with us about the house. He didn’t just come to the walkthrough to fulfill his work obligations, he was engaged in the conversation and actively pointing things out to us. He helped us feel relaxed, asked questions to the builder that we couldn’t have thought of, clarified things we were unsure about, and taught us a few tips and tricks. Working with Randy was absolutely wonderful. Words can’t express how much we appreciate him and all he did for us during our build process. Anyone that gets to work with Randy is one lucky customer.

Working with Randy and his team was a fantastic experience from start to finish. They were knowledgeable, responsive, and overall great people. Will use again and recommend to family and friends.

Just great communication and always so helpful. Randy and his team listen, recommend and walk us through the best scenario for our needs.