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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

For J.D. Power 2023 Award information, visit www.jdpower.com/awards
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555

Jason and the Fairway team went above and beyond to help my husband and I purchase our first home. I 100% would recommend this company to anyone seeking lending services for a home.

Alaina
Lorain
OH
Date:
4/26/2024
5
5555555

The way she acts in every aspect in the process to get it done.

Herby
Kansas City
MO
Date:
4/26/2024
5
5555555

Jonathan helped and guided us at every step. He was there always to answer any questions we had. He also ensured all the information that we provided was verified .

Anand
Franklin
MA
Date:
4/26/2024
5
5555555

Markita was excellent. First, she made herself available for a consultation and outlined how the process would go if we worked together. Everything happened exactly how she said it would. After I was preapproved, Markita sent me a personalized video highlighting my options and numbers. Two other lenders preapproved me but her presentation was so strong and well-put together, it made me want to work with her even more. No one else had that sort of presentation. At the time she wasn't licensed to write loans in West Virginia but said she would go through the necessary steps to get licensed and she did. She told me what information I would need and that's exactly what Beth Carney, her loan processor, asked for. Speaking of Beth, she was terrific as well. Markita made this an easy and smooth process. My Realtors were also very impressed with how the loan processing was handled and they also look forward to working with her again. I will recommend Markita, her team and Fairway to everyone I know.

Patrick
Inwood
WV
Date:
4/26/2024
5
5555555

Open communication, compassion, a great listener, able to give those who wouldn't have received help from a bank or credit union; very thorough in their step process, very professional in everything they do. I could relax knowing that they wouldn't screw me over or have any worry or concerns in the process.

Zach
Germantown
WI
Date:
4/26/2024
5
5555555

Kind, very-extremely patient and knowledgable. All team members were ver courteous as well and knowledgable. Also the team was very respectful of all of my mom and I’s questions. It was a very lovely experience to work with everyone and I felt the process was speedy and we made it!!!! Thank you!!!!

Britney
Clinton
ME
Date:
4/26/2024
5
5555555

Great communication, and she was very knowledgeable of the process. If there was a hurdle she knew what to do to fix it.

Kevin
Texarkana
AR
Date:
4/26/2024
5
5555555

Made the tasks very understandable and easy to do

Ceceilia
Salem
OH
Date:
4/26/2024
5
5555555

The efficiency and support

Miguel
Elgin
IL
Date:
4/26/2024
5
5555555

Fast, Responsive, Friendly!

David
Phoenix
AZ
Date:
4/26/2024
5
5555555

Very knowledgeable and professional

Mohammed
Racine
WI
Date:
4/26/2024
5
5555555

Throughout the process every step of the way was explained clearly, communication was great, Lucas did all the work and made it as easy as possible on my wife and I.

John
Stoughton
MA
Date:
4/26/2024
5
5555555

Manuel is great

Maria
Mendota
CA
Date:
4/26/2024
5
5555555

John is very informative & easy to work with. He kept us informed each step of the way to closing.

Angela
Bishop
GA
Date:
4/26/2024
5
5555555

Videos and quick communication from Scott was great.

Louise
Birmingham
AL
Date:
4/26/2024
5
5555555

Robin was phenomenal!

Nathaniel
Surprise
AZ
Date:
4/26/2024
5
5555555

Wonderful communication and lovely to work with.

David
Brooklyn
NY
Date:
4/26/2024
5
5555555

Joey is always personable. He is quick to respond. Answers all the questions I have thoroughly. He always lets me know if I ever need help that he is just a phone call away.

Scott
Waipahu
HI
Date:
4/26/2024
5
5555555

Everything from start to finish.

Daniel
Loxahatchee
FL
Date:
4/26/2024
5
5555555

Absolutely thrilled with the service provided by Melanie, our mortgage agent! She went above and beyond, exploring every avenue to secure our mortgage approval. Her dedication, expertise, and responsiveness made what could have been a stressful process feel seamless. Melanie was always available to answer our questions and provided clear, helpful guidance every step of the way. We are incredibly grateful for her hard work and highly recommend her to anyone needing mortgage assistance. Truly a five-star experience!

Eugeniu
Lakeway
TX
Date:
4/26/2024
5
5555555

Korey is awesome with fielding questions and providing really in-depth answers. She walked us through various scenarios so we could decide what worked best for us. When the solar panel lien almost held up the process, she jumped on it with solutions and we were able to find a solution. I absolutely love Korey and feel very grateful to have her in our corner for these big financial decisions!

Sarah
Montgomery
OH
Date:
4/26/2024
5
5555555

Excellent guidance and explanations regarding the process.

Michael
Winthrop
MN
Date:
4/26/2024
5
5555555

Buying a house is very complicated. Your team helped break down the process. It was quite digestible

Elias
Kansas City
MO
Date:
4/26/2024
5
5555555

The personal help and instructions all through the process.

Huett
Round Lake Beach
IL
Date:
4/26/2024
4
4444444

Quick response and always happy to answer my dumb questions

Jeffrey
Temple
TX
Date:
4/26/2024
5
5555555

Very direct and clear communication

Emmanuel
Waukesha
WI
Date:
4/26/2024
5
5555555

Michael was very accessible! Answered all our questions promptly. He was also very nice!

Amber
Tallahassee
FL
Date:
4/26/2024
5
5555555

good person to work with

Jorge
Merced
CA
Date:
4/26/2024
5
5555555

Very straightforward and always willing to answer questions

Brayden
Delphi
IN
Date:
4/26/2024
5
5555555

Michelle and team provided terrific guidance through this process. Communication was clear and effective and while majority of my questions were answered proactively before I even asked them, when I did have a question the team was quick to respond. I was also incredibly impressed with the speed at which the team works. We had a tight timeline to close and the team worked diligently to move things along, making sure that I was prepared for next steps requiring my action as well. I felt confident as a first time home buyer with Michelle and her team there to support me!

Tyler
Richmond
VA
Date:
4/26/2024
5
5555555

Jeff saved the sale

Jordan
Plainwell
MI
Date:
4/26/2024
5
5555555

Chad Bradford made this whole experience GREAT if it wasn’t for him I don’t believe I would have been able to close in time for my wedding and he made it all possible! Chad Bradford will always have my respect as he is a man of his word and I will always refer anyone in need of loan services to Chad Bradford, thank you again so much Chad!

Kipton
Hot Springs
AR
Date:
4/26/2024
5
5555555

Bob. He created a loan that served my needs.

Cindi
Highlands Ranch
CO
Date:
4/26/2024
5
5555555

Great communication, ease of the process, and quick.

Justin
Paradise
CA
Date:
4/26/2024
5
5555555

Amazing customer service - Danielle Tull was incredible. I wish I could work with her on more projects! Applying for my loan and closing was a breeze with all of her help.

Allison
Orland Park
IL
Date:
4/26/2024
5
5555555

Great communication, very helpful, professional.

Sandra
Seffner
FL
Date:
4/26/2024
5
5555555

Excellent customer service. Appreciate her patience and her willingness to help me understand how the process works!

Aemero
Seattle
WA
Date:
4/26/2024
5
5555555

Reliable and quick service. Also very down to earth conversation.

Alejandro
Concord
NC
Date:
4/26/2024
5
5555555

This process would not have been possible without Erika’s knowledge and assistance. Her patience and communication throughout the entire process was a blessing that our entire household will be grateful for.

Jessicca
Makawao
HI
Date:
4/26/2024
5
5555555

Tony made sure that everything that he needed was requested and his communication is suburb

Leroy
Black Earth
WI
Date:
4/26/2024
5
5555555

The willingness to work with us to get everything finish in time with a 3 week close. Also being willing to explain everything to me as a first time home buyer

Bradley
Dedham
MA
Date:
4/26/2024
5
5555555

Everything from the first moment, he helped me a lot with everything I needed.

Ruben
Glenwood Springs
CO
Date:
4/26/2024
5
5555555

The explanation of options was amazing and finding solutions.

Spencer
American Fls
ID
Date:
4/26/2024
5
5555555

Pam Boyd went the extra mile to make things happen for us so we could close on our home earlier than expected.

Bonita
Newton
AL
Date:
4/26/2024
5
5555555

Jeremy took the time to make sure we understood the options for us, the pros/cons, and the next steps. We never had to worry about missing info or filling out something wrong, he and the rest of the team were super communicative and guided us every step of the way. By the time we reached closing, it was seamless and fast, and they also continued to give us great advice for the first year and what to expect next.

Eric
Decatur
GA
Date:
4/26/2024
4
4444444

Doing a long distance transaction!

Tracy
Anthem
AZ
Date:
4/26/2024
5
5555555

Thank you!

David
Chapel Hill
NC
Date:
4/26/2024
5
5555555

You all took your time and were really patient with my family and I and for that we are very grateful

Lindsey
El Mirage
AZ
Date:
4/26/2024
5
5555555

ABSOLUTELY AMAZING!!!!!!

Ethan
Manchester
MD
Date:
4/26/2024
5
5555555

Lucas was so responsive; he made an overwhelming process feel approachable! He also looked through multiple options to find a loan that could include myself and my husband at the best rate possible. It's going to make a huge difference for us, and we so appreciate it!

Mary Adair
Stoughton
MA
Date:
4/26/2024
5
5555555

Nate responded in a timely manner, and kept us informed throughout the process.

Armando
Crestwood
KY
Date:
4/26/2024
5
5555555

Richard stayed in constant contact with me throughout the mortgage process! He helped me navigate several loan options. Very appreciative of his guidance! Enjoyed working with him and the entire Fairway team!

Dana
Naples
FL
Date:
4/26/2024
5
5555555

Laura was amazing to work with. She was constantly communicating with us and staying up late just to make sure we were taken care of. She showed great care for us and always made sure to answer any and all questions we had.

Alison
Gas City
IN
Date:
4/26/2024
5
5555555

Tony has a advanced understanding of finances. With his patience and communication he helped me understand his vision to help me pay off my mortgage in less time. He cares about what he does and it is very evident. he is responsive and clear communication. This is my 2nd mortgage Tony has helped me with and the experience is is just how I remember it the first time I bought my house. Its is refreshing to work with someone that cares so much and that made me trust him.

Sabah
Fort Lauderdale
FL
Date:
4/26/2024
5
5555555

Ease of communication. Responsivity. Website worked well.

Constantine
Phoenix
AZ
Date:
4/26/2024
5
5555555

Codie was excellent! Super responsive and knowledgeable. He was always there for us every step of the way. We couldn't have asked for a better experience. Highly recommend Codie!

Terri
Seymour
IN
Date:
4/26/2024
5
5555555

Excellent service, great communication, timely, responsive, and easy to work with!

Wesley
Las Vegas
NV
Date:
4/26/2024
5
5555555

How informative, accommodating, and nice everyone is.

Stephen
Redmond
OR
Date:
4/26/2024
5
5555555

Great communication throughout the entire process. Even through the transition, Kurt and his team always kept us in the loop.

Heath
Golden Valley
AZ
Date:
4/26/2024
5
5555555

Cindy is on point when it comes to customer service and getting things done. The transaction was sooooo easy, I just forward docs requested and she made it happen. I love working with her.

Yadira
Brownsville
TX
Date:
4/26/2024
5
5555555

Gail was always there to help me through the whole process by providing great communication and answer all my questions. Her experience made my first time purchasing a home a great experience.

Dennis
Humble
TX
Date:
4/26/2024
5
5555555

Ray ,is incredible I could not be more happier. The all team went above and beyond to help me I was very impressed Thank you so much Ray.

Alexandra
Springfield
MA
Date:
4/26/2024
5
5555555

The constant communication eased our minds throughout this process and Devon was always so helpful in answering every question.

Amanda
Longview
TX
Date:
4/26/2024
5
5555555

I liked that everything was done electronically with me and my husband having such busy schedules and managing ours kids plus AJ was very informative with all our questions & concerns.

Kathy
Buckeye
AZ
Date:
4/26/2024
5
5555555

Kelli and her team were absolutely amazing to work with. She answered all my questions and made my first home purchase look so easy! She is the sweetest and most caring person. I’m so glad I had the opportunity to work with her.

Madelynne
Bossier City
LA
Date:
4/26/2024
5
5555555

The app showing where we are in the process and the ability to upload files through the app were very helpful.

Raymond
Norwalk
CT
Date:
4/26/2024
5
5555555

Matt was a referral from a friend and immediately gave me the feeling I was working with a trusted advisor and someone who had the expertise to strategize with me as a first time investment property buyer!

Rebecca
Kansas City
MO
Date:
4/26/2024
5
5555555

Tyrell has always been great to work with. We have used her services on multiple properties and will always seek her out in the future.

Justin
Prineville
OR
Date:
4/26/2024
5
5555555

Everyone was very friendly, helpful and knowledgeable. Everything went very quickly and they also communicated great letting us know where we were at through the process of our home buying progress. I would definitely refer family and friends to Fairway.

Debra
Salem
OH
Date:
4/26/2024
5
5555555

Everything was easy. Steve and Ami were fantastic as usual

Ashley
Escondido
CA
Date:
4/26/2024
5
5555555

VERY prompt, VERY friendly, VERY fast at responding. "Didn't leave us hanging AT ALL" 0 out of 5 I Rate them at a 10+. If I ever buy a nother house I will ONLY use Justin and his team!!

Dustin
Clinton
IN
Date:
4/26/2024
5
5555555

Anthony was able to work to close on a mortgage in approximately 18 days from entering into contract for the property. He was clear in communicating the documentation that would be required or requested by the underwriter. He was prompt in his response to questions, and explained things thoroughly. I have no complaints as it relates to Anthony's knowledge or expertise. He is friendly, personable, and professional. I would describe him and consider him to be as an asset to Fairway.

Cole
Peoria
AZ
Date:
4/26/2024
5
5555555

Heidi is just a treasure, super knowledgeable and professional. She was available at all times when I needed her and able to answer all my questions really quickly. Super grateful to have found her!

Romy
Cedar City
UT
Date:
4/26/2024
5
5555555

Kudos to Ericka and her team! -Great communication: listened to needs, provided expectations, periodic check-ins, prompt email responses -Clearly listed what was needed for application and processing -Thoroughly researched options

JoAnn
Las Vegas
NV
Date:
4/26/2024
5
5555555

Mikal and her team were very responsive, even taking calls on the weekends to answer questions. She was wonderful in explaining the complex options and always showed so much enthusiasm!

Michelle
Portland
OR
Date:
4/26/2024
5
5555555

Yes, the Correa team was very pleasant and worked around the clock to close the deal on my dream home in a few short weeks. Thank you so much for all your help.

Jorge
Hickory Hills
IL
Date:
4/26/2024
5
5555555

Brian was a pleasure to work with and went above and beyond in every way to help us not only secure our loan but win against other potential buyers. I can't thank him enough! He's a large reason we were selected by the sellers

Courtney
Fort Worth
TX
Date:
4/26/2024
5
5555555

Very easy to upload documents through the app. Adam and China made it a great experience.

Ashley
Sugar Hill
GA
Date:
4/26/2024
5
5555555

In depth knowledge of loan products, types, details, etc. Extraordinary connections with investors to widen the breadth of options to serve my financing needs. Amazing communication every step of the way. Availability was much more than anticipated. The BEST loan officer I have ever dealt with, hands down. Time from RFQ to closing was the quickest I have ever experienced.

Alex
Derby
CT
Date:
4/26/2024
5
5555555

Travis was awesome. He made the entire process smooth and accessible. I was under the impression that mortgage loan officers could be difficult to work with but this was not at all the case with Travis. He exceeded our expectations in all ways. We recommend Travis to anyone, especially first time homebuyers!

Edwin
Omaha
NE
Date:
4/26/2024
5
5555555

Matt went above & beyond to make sure we understood the entire loan process. He became our TRUSTED ADVISOR and he's earned our utmost admiration. Thank you, Matt!

Mugyenzi
Northborough
MA
Date:
4/26/2024
5
5555555

Cindy was extremely helpful - always available to answer questions, kept us informed of the process at all times, and was amazingly patient with a couple of boomers who hadn't bought a new house in 30 years. We felt comfortable contacting her with the most mundane questions. She is respectful and has a great sense of humor. She made the entire process of buying a house go more smoothly than we could have ever imagined.

Mary
Millsboro
DE
Date:
4/26/2024
5
5555555

Very fast n very patient to explaine everything tha k u sooo much

Blanca
Harlingen
TX
Date:
4/26/2024
5
5555555

The e signing made it super easy and convenient. They were always in communication and went out of their way to make sure they got things done for us in the timelime needed and Even worked outside of business hours For us. Everything went very quickly and smoothly.

Theresa
Washingtonville
OH
Date:
4/26/2024
5
5555555

Working with Korey Yelton at Fairway Independent Mortgage Corporation was excellent! Her expertise and dedication made the entire home loan process smooth and hassle-free. From the initial consultation to the final closing, Korey demonstrated professionalism and attention to detail. Her clear communication, flexibility, and willingness to go above and beyond to address any questions or concerns were truly appreciated. Korey's commitment to finding the best financial solution for our needs was evident every step of the way. I highly recommend Korey Yelton to anyone seeking a knowledgeable and trustworthy mortgage professional.

Alex
Blue Ash
OH
Date:
4/26/2024
5
5555555

The convenience and communication was outstanding. Highly recommend.

Kenneth
Fresh Meadows
NY
Date:
4/26/2024
5
5555555

Got my deal done in a couple of weeks. Always answered questions efficiently.

Dana Edward
Hibbing
MN
Date:
4/26/2024
5
5555555

Janiece was a pleasure to work with, she was easy to talk to and extremely nice, she answered all of my questions and gave us guidance where we needed it. I would definitely reach out to Janiece for any future lending needs.

Victoria
Stedman
NC
Date:
4/26/2024
5
5555555

Terry was fantastic

Brittanny
Mooresville
NC
Date:
4/26/2024
5
5555555

Brooklyn did a great job communicating with me throughout this process.

Jaclyn
Smithville
MO
Date:
4/26/2024
5
5555555

Andrew was a great help in such a quick time between offer and closing also great and offering assistance and answering all questions that came up quickly.

Ethan
Denver
CO
Date:
4/26/2024
5
5555555

Constant communication and transparency. No nonsense.

Amy
Surprise
AZ
Date:
4/26/2024
5
5555555

Brandi was so open and available. I never dreamed she would make herself available while on vacation to us but she did and we are so thankful. We were so glad to use Fsirway and Brandi as our broker through Huntington as Huntington was so unpleasant to deal with. She advocated for us every step of the way and had our backs throughout.

Jacob
Westfield
IN
Date:
4/26/2024
5
5555555

Efficient service and people willing to work for you.

James
Basehor
KS
Date:
4/26/2024
5
5555555

Mark was professional, courteous and always available.

Douglas
Kenosha
WI
Date:
4/26/2024
5
5555555

Everything

Gonzalo
Buckeye
AZ
Date:
4/26/2024
4
4444444

We were able to close on time, Brittani worked on multiple different options till we found one that worked well

Matthew
Columbia
MS
Date:
4/26/2024
5
5555555

Nancy was super helpful all the way. She helped me figure out answers to questions as they arose.

Michelle
Latham
NY
Date:
4/26/2024
5
5555555

Very easy to work with Great communication Good technology

Chad
Mesa
AZ
Date:
4/26/2024
5
5555555

He is very professional, reliable and knowledgeable. He is always available.

Suany
Reddick
FL
Date:
4/26/2024
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Expect The Best.

  • High-quality loan processes and procedures
  • Early delivery of closing documents and loan funds
  • Some of the fastest turn times in the industry
  • Outstanding customer service
  • BBB rating of A+

6,800

+
Team Members

2,000

+
LOAN OFFICERS

650

+
Branches

$42.02B

Volume 2022

468,000

+
Verified Reviews

129,900

+
Units 2022

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Tom Dixon
President - Closing & Post Closing
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
EVP, Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Nikki Johnson
EVP, Corporate Closing
Nate Bisco
EVP, Branch Optimization
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Louise Thaxton
AWI CEO and Branch Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Founded Marketing HUB


Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers