Dave explained everything thoroughly and pointed out key steps we needed to be aware of in the process. He, and the rest of the team, answered questions, did trouble shooting and sent timely reminders so we got things done on time.
Carrie was the GOAT!
Fast and esay process.
Tienen un excelente servicio.
Ashlee made understanding the whole process easy for us as first time home buyers. She was responsive to our needs and put us in the best position possible to purchase a home
Meredith goes the extra mile. She helped us when no one else wanted to. She made it happen. We are forever grateful. She has truly been a blessing to us!
Matt presents as a very Professional & Knowledgeable Individual & he Definitely is, but Matt also had an Engaging & Charismatic side to him. He is genuine, sincere, & very emphatic. He is very accessible & has Awesome Communication & Follow-Up Skills. I would recommend Matt without any hesitation to my family or friends.
Matt's team was so easy to work with and they were very competitive by way of interest rates. They locked in a great rate at the time we bought. They made the paperwork process super easy. Thanks again Matt for a great experience.
Friendly and quick responsive .
Very easy to work with!
Ease of doing business.
Mike was very good at explaining everything, making himself available, and over the top customer service.
I have been in this industry for a lot of years and Karl was by far the most knowledgeable and helpful loan officer I have ever had. He made everything go smoothly and go great.
Personal experience, great communication. Made me feel very welcoming. Answered all my questions and then some
Justin was great to follow up and guide all of the process and explain about the services. I totally was able to rely on him and trust his service. Thank you.
communication. Nate got it done for us
JERRY WAS VERY GOOD AT COMMUNICATION, LISTENING TO OUR QUESTIONS, AND ANWSERING THEM ALL THE WHILE BEING PATIENT.
Always open to being contacted. Responsive and caring about her responses. Thank you.
We closed and funded on time
Brad is a really wonderful guy. He helped us with everything we were looking for in a loan and made the whole process easy.
Vicky was very communicative, and very helpful as we worked through a somewhat unusual situation as we obtained our new mortgage. She was available very quickly and answered all our questions clearly and in an easily understood way.
Taylor is a great person and is very professional.
Frank and his team were a big help always on top of everything.
Support and knowledge
Trey and his team helped my wife and I purchase our first home. They were incredibly helpful to us, providing clear instructions and advice. Trey answers the phone on the first ring and is always happy to help. I would recommend Trey and his team to anyone who is looking to make their home purchase as smooth as possible!
Very professional and gave insight on terms we were not familiar with.
Dominick's abilities are truly outstanding. His combination of excellent communication skills, vast knowledge, positive attitude, and unwavering commitment to help us make him an invaluable asset.
Information flow, explanation, reaction time, friendly
Mark and his team members were so easy to get ahold of and answered every question I had in a lot of detail. Their thorough process of preparation even before making an offer on a home made me feel confident and like I knew what to expect each step of the way.
I’ve worked with Kathy and her team for 2 purchases and 1 refinance. She is kind, compassionate, knowledgeable, and delivers on tight timeframes seemingly effortlessly. She is meticulously and dedicated to providing excellent service. I would highly recommend her to anyone that is navigating this complex market.
Tom was terrific to work with. Great communication and made the entire process very simple/smooth.
Communication, friendliness and overall willingness to help.
Was very informative and always answered my questions before I got to ask them. Would recommend to anyone looking to buy a home
It was an absolute pleasure working with Nate! The process was surprisingly straightforward and easy. He helped me understand and select a MassHousing program that made a huge difference in my purchasing power. He also helped me build a fantastic FTHB team via recommendations. Nate was also very relatable and managed to make the mortgage process (and homebuying process in general) quite enjoyable!
Great service and understanding and patient staff
Daily updates and communication - We did not get to meet Jennifer or Tom in person. I would like to suggest you meet your clients in person at least one time.
Great people to work with
Eric and his team were right there to assist us throughout the whole process
Very communicative, professional, and personal experience with Chase and the whole team