Skin was there to answer any questions I had and was a great help through the whole process and as first time home buyers we had lots of questions
Fast, efficient and very helpful.
The on hand treatment the whole team showed me
The way they took on the challenge to work with us.
Delay with preapproval and having to scramble last min Waiting caused our rate to increase
Everything went well, and we got a good rate. One thing I didn't like was the problem with the seller credits at the end. That wasn't identified until very late in the process, and I had to scramble to figure out how to use the extra credits. Sarah helped, but it did seem like it may have an upsell opportunity - trying to get me to buy down the rate with points, and that wasn't in my favor at all.
Communication was excellent throughout the process. Linda and Jackie were more than willing to always answer our questions, at anytime of the day. My fiancé and I had no idea where to even begin with looking for a new house or how to start a loan process. They were very helpful and made everything easy!
Justin is an exemplary communicator, educator, and consultant to his clients purchasing a new home. He provides suggestions and solutions, focuses on the best interest of the buyer and their needs, and listens openly. He was a welcome addition to a longer, challenging sales cycle, and made the process seamless. I highly recommend him to anyone looking for a mortgage lender in the near future!
John has great communication and was there every step of the way answering every question that we has. He made a stressful process so much more tolerable. I will definitely recommend John to anyone looking to purchase a home.
Great customer service skills.
It was fast and easy
Very easy to work with and a lot of communication.
Fast, thorough and seamless.
Getting my house in the end
Gina was fantastic with the whole process, she was very good at explaining what was going on and made our first time buying a home go smoothly on her side.
Wonderful. Filled in all the gaps and gave great advice.
Great communication and explanation throughout the process
Very good communication
Quick responses
It has been nearly 30 years since I purchased another home. It was very difficult for me for many reasons but mostly because of the amount of on-line way of now buying a house, getting a loan, wiring monies for closing, getting insurance, home inspection, appraisal, etc....I have chosen in my life not to have any more than necessary to rely on a computer. It is extremely hard for me to trust a computer and so many contacts with my private information. However, during all my endless questions and overwhelming panic at times, Jacob and all involved in this effort, have tried to answer my questions, reassure me in my lack of understanding, and been most kind. My sincere thank you to all...
Great team help
Mike and team were great to work with. They provided great information and answered all of our questions in a timely manner.
Early explanation of process. More hands on walk through of contracts.
Great communication on how loan was progressing and telling us what they needed and processing it all very quickly.
The agent was personable, informative and explained the process with ease.
Tanja's attention to detail and availability
Jay is easy to talk to, quick to respond, and eager to help.
Robert was very professional and great to work with. He helped make the process go very smoothly.
Responsive, best rates
Christine is a phenomenal Mortgage Lender. She is diligent and knows her stuff. She works so hard for my clients and is a true partner to me. She makes my job so much easier and I am so thankful I have her at the top of go to expert partners. When I refer her to my clients, I have no doubt she will find them the best rate, the best loan for their situation and get us to the closing table every time. Tracey Engelmann Realtor, Realty One Group Platinum Elite
timely response and responsible service
Regina has been helping us for the past five years. She is always available to answer our questions and communicates very well.
Ericka locked us in at a low rate and was very clear on the loan/home buying process for a first time home buyer.
Ben was very helpful in teaching me some tricks of the trade and getting me into my first house.
Tammy Barr and her staff are the BEST EVER
Speed, great communication, easy set-up with tech signing, contract review, etc...
Wayne is a lender who treats your desires as if they were his own. Fairway is more than a name, it describes their business perfectly!
Quick service and attention
Prompt responses, and helping me every step of the way.