At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.
Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation
Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.
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You and your team did the work!
Fast and easy, Carole made sure everything was complete…easiest home purchase I have made
Outstanding!!!! Jeremy was amazing !!! Detailed and precise .. Great communication through the process !!😊
Absolutely EVERYTHING!!!! Every call, email, line of communication, all the laughs, the honesty, the transparency, the advice, the perseverance, and the end result! I love love love the team!
Very helpful and knowledgeable agents.
Taylor is always very responsive, explains everything in easy-to-understand terms.
The communication was awesome. All questions answered and frequent updates. Walked me through everything every step of the way.
Great communication and very helpful
Stress free and fast
Answered all of my questions in a reasonable time
Everything was on the considerable time and the results too
Timely replies and closed fast!
Transparent, knowledgeable, and efficient. Made the loan process very easy and quick.
Happy you guys could do a home loan with me and the family would recommend to anyone and everyone that qualifys
the application process and loan process were very easy. Meredith and Hayden were very easy to work with and pleasant.
$1,000 back at closing. no money out of pocket!
Prompt communication and patience in explain financing options.
ADAM AND TEAM ;)
she was very professional and caring even cried tears of joy with my wife and I , the last few days before closing had gotten very tricky but Nicole worked everything out and we are very happy with our new home.
Leslie is the best in the business
Easy to communicate with. Very fast. Well experienced. Made it easy and quick
Easy and Quick
Sean took the time to make sure I understood the process and promptly answered any questions I had.
Mandie was great! Very communicative and walked us through the whole process.
It would of been nice to know of all the things that needed to be done prior to closing. If I would of known a head of time, paperwork would of been sent or uploaded in a more timely manner
Carrie and her support team did a great job guiding us through the process.
I like the how smooth everything went, Alex was excellent at communicating everything to us
Good follow through and I was able to reach Rudy anytime I had questions. He help guide me through each process and made it simple.
Service and commitment to providing excellent follow up
Was great to work with
Quick and responsive
Very thorough. Was able to get the paperwork through and provide a backer that allowed us to purchase our house.
Very helpful in explaining the process to first time homebuyers
The Entire Team, Dan Burke, Diane, and Derek. Customer Service and knowing that the deal would be closed.
From start to finish we felt guided and supported by Jason. He was SO quick to respond!
Brian took the the time to help me prepare to be ready to buy and followed up on my progress while we got ready. He was very patient and informative with all my very detailed information requests. Excellent and friendly service!
Very responsive and helpful. Fast turnaround time.
Good communication and explaining the process of the loan .
Very professional and knowledgeable
A great experience
She has been with me every step of the way. Helping caring on me achieving my goal of home ownership
Rich was great! This is my first time ever buying a house and he made it so easy and helped explain everything we were doing along the way. He will go above and beyond to make this process easy for you
What led me to your company, was being able to speak with real people, close to home.
All the hard work done by Jeff and Sara was what made this Great!!
Marie always goes above and beyond to make the impossible work. We are grateful for all her tireless efforts!
Excellent customer service, personable, kind, quick responses to questions!
Fast and awesome communication!
Swift action and great customer service
The communication and professional service provided by you and your great great!
Professionalism and guidance through the process…..a very speedy process!
Very friendly, attentive and professional services
All questions were answered, follow ups were timely, and we were always kept in the loop on the progress of our loan. The loan application was super quick and straight forward.
Patrick is knowledgeable and truly understands building a relationship with his customer. Felt very welcomed.
Knowledgeable, easy to communicate with, rapid responses, no high pressure sales tactics.
The communication from Dave and his team was great. We knew where our loan was in the process of being approved step-by-step.
Communication through out the whole process
Jen was extremely friendly and helpful throughout the loan/house purchasing process. I would highly recommend Jen to any friends or family that are searching for a house loan.
Michelle was very informative, available at any hour, and extremely nice the whole process. She made buying a home as pleasant as it could be.
Mike was always there to answer our questions, and made the entire process easy to complete.
There were too many people involved & it made it confusing with separate emails & who to respond to..
Very kind and quick answers always!
Mike was always available to answer all my questions. He seemed like he truly cared about my concerns.
Very pleasant experience from on application to closings. All of my questions were addressed, Berenice was very helpful and she kept me advised during the entire process.
Consistent communication, prompt responses to questions, knowledgeable, friendly
Gabe is super professional and very knowledgeable! He responds quickly when asked questions at any time of the day! Gabe made the process of buying a house super easy and less stressful!
Very responsive, pleasant to work with, and a great communicator
Great communication, fast responses, friendly people to work with overall!
I appreciated the consolidated emails and phone calls when gathering necessary information. It was a streamlined process. Paul and his staff was readily accessible if a question came up and assisted every step of the way.
The team gave really great credit counseling. They also were very professional and utilization of docusign was topnotch. It made the closing process a breeze.
The overall communication and knowledge was extremely helpful.
Nice people to work with
Fast , honestly and great service…
Very helpful and great at explaining everything. Very kind as well.
Lori always got back to us as soon as she could. kept us informed what was happening.
Carole was there anytime I had a question, no matter what it was. She was always pleasant to talk to also. I would recommend her to anyone I know that is looking to buy a house.
Great service to work with. I enjoyed the process.
Everyone was nice and great with communication
Roger and team were fast and very responsive through the whole process.
You guys did everything you to help in any possible way.
Professional & speedy
Kept in contact
Everything went very smooth and Suzanne and her team were great to work with.
Yes, everyone was friendly and very supportive of ever step going forward.
Barry was so communicative and helpful through the entire process!!
Process was efficient and smooth.
Communication was fantastic.
Great communication. Transparent. easy
Kris Heichel and team did a great job in making sure the sale and purchase of my new house go through.
They are quick friendly knowledgeable and overall amazing to work with
Debbie was very communicative, knowledgeable and kind. Her guidance and support made us feel at ease through this process!
Friendly, precise, helpful, professional.
The team effort shown by Kay, Melissa and the rest of the team made it easy to get answers and get the process completed.
Always very responsive, quick and efficient! Great customer service!
Communication was quick and easy