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about Fairway

Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

Fairway Independent Mortgage Corporation celebrates 26 years
Accolades & Awards
Corporate Accolade
Corporate Accolade
Corporate Accolade
Corporate Accolade
Corporate Accolade
Corporate Accolade

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555

Tracie and Jenn, they have great teamwork and did an awesome job putting up with my craziness

Edwin
Wilmington
DE
Date:
2/3/2023
5
5555555

Tanner is so professional and helpful during the process. He will always be our guy!

David
Basehor
KS
Date:
2/3/2023
4.75
4.754.754.754.754.754.754.75

The staff at fairway was nice, professional and quick

Madeline
East Brookfield
MA
Date:
2/3/2023
5
5555555

Kala was always there for any question and / or need.

Mark
Porter
TX
Date:
2/3/2023
4.5
4.54.54.54.54.54.54.5

Joe was able to answer every question I asked although some of my questions didn’t make sense.

Kwasi
South Easton
MA
Date:
2/3/2023
5
5555555

The process was as smooth as it could be. There were hurdles but they were all overcome with no delays.

Aaron
Warren
ME
Date:
2/3/2023
5
5555555

The quickness and efficiency from Sharone!

Emma
Monroe
OH
Date:
2/2/2023
5
5555555

Fast and accomodating

Deborah
Shelby
MT
Date:
2/2/2023
5
5555555

Every step of the process was clear, concise and easy.

Debra
Everett
WA
Date:
2/2/2023
5
5555555

Phil was very responsive and thorough. I appreciated his insight and advice.

Jason
Bellefonte
PA
Date:
2/1/2023
5
5555555

Probably the most important thing was the constant interaction with your team and their willingness to provide help with each facet of the lending process.

Michael
Naples
FL
Date:
2/1/2023
5
5555555

Communication patience reliability were all amazing

Keegan
Minneapolis
MN
Date:
1/31/2023
5
5555555

Dan was able to walk me through everything seamlessly

Christopher
Hanover
MA
Date:
1/31/2023
4.75
4.754.754.754.754.754.754.75

great experience with Sarah

Xiao
Mc Gregor
TX
Date:
1/31/2023
5
5555555

personable people with nice attitudes.

Michael
Saco
ME
Date:
1/30/2023
5
5555555

Simple pricess

Michael
Houston
TX
Date:
1/30/2023
3.75
3.753.753.753.753.753.753.75

if during the loan process, the processer/loan agent could reach out to me before I reach out to them. Also, if they would respond or initiate the communication in the morning instead in the afternoon/evening.

Lai
Gulf Breeze
FL
Date:
1/30/2023
5
5555555

Neal is a awesome dude that knows his stuff!

Brennen
Manhattan
MT
Date:
1/30/2023
5
5555555

Nancy was always very comunicativa and willing to help

Daryl
Oakland Park
FL
Date:
1/30/2023
5
5555555

The prompt response at each and every step of loan processing helped me a great deal and the entire process became smooth sailing one.

Amit Kumar
Ellicott City
MD
Date:
1/30/2023
5
5555555

Karen was able to take all of the apprehension away working with someone new. She was able to relieve the stress created with selling one home and buying another.

David
Henderson
NC
Date:
1/30/2023
5
5555555

David and Jan we easy to work with. If it weren’t for their hard work I wouldn’t be in my house today. They made me a priority and didn’t allow any barriers to stop us.

Christina
Oak Harbor
WA
Date:
1/29/2023
5
5555555

Responsive and sensitive to our needs during the process of the loan.

Celestina
Ontario
CA
Date:
1/29/2023
5
5555555

Amber was very prompt with her communication and explained the process extremely well!

Bernice
Lancaster
TX
Date:
1/28/2023
5
5555555

Every went smoothly and communication was exceptional.

Julie
Hope Hull
AL
Date:
1/27/2023
5
5555555

Thank you Sandy for going above and beyond to get me into my new home. After the smoke cleared, I am loving it.

Lisa
Snellville
GA
Date:
1/27/2023
5
5555555

My family has used Cole Wilson for years. I am happy to know Cole and use his professional services.

Jon
Las Vegas
NV
Date:
1/27/2023
5
5555555

To me, communication is key. This team has always been outstanding in that field and I just love the overall smoothness of each transaction.

Amanda
Excelsior Spg
MO
Date:
1/27/2023
5
5555555

April and her team made sure to go above and beyond to help house in every way possible!

Kendall
Indian Trail
NC
Date:
1/27/2023
5
5555555

Bobbie and Cathryn were amazing and by my side the entire time.

Bethany
Indianapolis
IN
Date:
1/27/2023
5
5555555

Your team was so on top of everything! Once we found the house we loved it was a quick process to close, because your team already had everything lined up and ready to go. Thank you!!

Julene
Cedar City
UT
Date:
1/26/2023
5
5555555

Responsiveness and valid responses to all questions.

Pamela
Roseville
CA
Date:
1/26/2023
5
5555555

I really like that I was able to communicate with Jaime whenever I needed. And I really appreciated that he took the time to explain things multiple times to me (even if it was the same thing over and over)

Katrina
Temple
TX
Date:
1/25/2023
5
5555555

Amy want above and beyond on helping me to get qualified for my mortgage loan.

Arturo
East Spencer
NC
Date:
1/25/2023
5
5555555

Brad is excellent! Very professional, excellent communication skills, explains everything in a way that is easy to understand.

Izabela
Weston
FL
Date:
1/25/2023
4.5
4.54.54.54.54.54.54.5

We were always getting updates and keeping up on current updates instead of us wondering what was going on.

Herman
Horizon City
TX
Date:
1/25/2023
5
5555555

Easy to work with, very responsive!

Richard
Prattville
AL
Date:
1/24/2023
5
5555555

The process was smooth and transparent.

Eriqua
Killeen
TX
Date:
1/24/2023
5
5555555

Noah was always available for questions and he was very responsive

Kenneth
Gainesville
GA
Date:
1/24/2023
5
5555555

Excellent, friendly, professional service.

Tammy
Chico
TX
Date:
1/24/2023
5
5555555

Took all of the work out of our hands and we just needed to provide information.

Shelby
Newark
NY
Date:
1/24/2023
5
5555555

Great communication when we had questions about the loan

Michelle
Roanoke
TX
Date:
1/24/2023
5
5555555

Amy really put forth 100% effort. It made the process so much easier.

James
Mcdonough
GA
Date:
1/24/2023
5
5555555

Mike was always there to answer any questions I had and to help me through the process he’s very positive and makes you feel good

Joel
Neshkoro
WI
Date:
1/24/2023
5
5555555

I had a great experience with Lori and the Fairway team. They had to do some creative financing to help me get the secure my mortgage.

Jane
West Bend
WI
Date:
1/23/2023
5
5555555

Kim always gets my client to the closing table. At times problem-solving is needed and she always comes through. Communication is always great and appreciated as well!

Tricia
Date:
1/23/2023
5
5555555

Always a great level of service Emails are very thorough and incremental process steps was a good progression

Caroline
Williams Bay
WI
Date:
1/23/2023
5
5555555

quick document updates,,,

Mary Lee
Hartwell
GA
Date:
1/22/2023
5
5555555

Good deal, trustworthiness, clear communication and timely support

Basanta
Wesley Chapel
FL
Date:
1/22/2023
5
5555555

The team was incredibly communicative, understanding and friendly. I’ve used Richard’s team in the past and I would use them again.

Kyrstin
Bonney Lake
WA
Date:
1/21/2023
5
5555555

Brittani was very responsive

Pamela
Overgaard
AZ
Date:
1/21/2023
5
5555555

Alisa was very kind and always answered my questions very quickly! As a first time home buyer, she provided me with a lot of great information and helped me a lot through the home buying process.

Jenna
Killeen
TX
Date:
1/21/2023
5
5555555

Overall, the process was about as painless as buying a house can possibly be.

Patricia
Portland
OR
Date:
1/21/2023
5
5555555

Tracy went above and beyond to get us approved. She was amazing to work with!

Chanmoni
Westfield
IN
Date:
1/20/2023
5
5555555

James made sure that I was comfortable and confident throughout the entire process. He always took extra time to make sure I understood the steps and communicated with me consistently.

Jacyln
Reno
NV
Date:
1/20/2023
5
5555555

Everything went very smoothly

Amy
North Freedom
WI
Date:
1/20/2023
5
5555555

Great communication throughout the process. My questions were answered quickly. Overall a great experience!

Amy
Overland Park
KS
Date:
1/20/2023
5
5555555

All service you provide me was great I am very thankful for your help

JEAN CLAUDE
Tolleson
AZ
Date:
1/20/2023
5
5555555

Communication was great. Everyone involved was extremely polite and answered all of my questions. Very glad I went with you all.

J Benjamin
Hammond
IN
Date:
1/20/2023
5
5555555

The whole process from start to finish was smooth and pretty straight forward. Matt and his team went above and beyond our expectations.

Edwin
Ledyard
CT
Date:
1/19/2023
5
5555555

professional and informative

April Rose
Clemmons
NC
Date:
1/19/2023
5
5555555

I've worked with Lu on my other two properties. A really great person

Roxie
Aurora
CO
Date:
1/19/2023
5
5555555

the timing was always great

Orlando
N Weymouth
MA
Date:
1/18/2023
5
5555555

You were always very responsive to our questions ad concerns and that allowed for an overall very smooth buying experience.

Kyle
Chico
CA
Date:
1/18/2023
4.75
4.754.754.754.754.754.754.75

The service and people who work there

Ronald
Pekin
IN
Date:
1/18/2023
5
5555555

efficiency

Leonel
Louisburg
NC
Date:
1/17/2023
4.25
4.254.254.254.254.254.254.25

Everything was explained as the process was processed

Amanda
Farmer City
IL
Date:
1/17/2023
5
5555555

Shannon has a great personality, easy to talk to, positive attitude, very informative and was very nice to work with her!

Bruce
Rock Hill
SC
Date:
1/17/2023
5
5555555

Tranparency about mortgage rate and when to lock in.

Matthew
Mount Vernon
OH
Date:
1/16/2023
5
5555555

Joe is awesome. Really works with you and communicates so that you understand.

Jonathan
Southport
NC
Date:
1/16/2023
5
5555555

Don explained every detail and all my questions. He was great at communication!

Nicole
Woodbridge
VA
Date:
1/16/2023
5
5555555

Great communication. Extremely knowledgeable. Easy to work with.

Tyler
Greeley
CO
Date:
1/16/2023
5
5555555

Communication with me and how friendly everyone of the team was

Alfredo
Clarissa
MN
Date:
1/15/2023
5
5555555

Wesley Hammonds

Wesley
Wills Point
TX
Date:
1/14/2023
4.5
4.54.54.54.54.54.54.5

Open communication throughout the process

Timothy
Blue Springs
MO
Date:
1/14/2023
5
5555555

Y’all were on top of everything! Made it fast, easy and simple on our part :) and thank you again for everything!

Cary
Gilmer
TX
Date:
1/14/2023
5
5555555

Yes it was great

Chris
Silverdale
WA
Date:
1/13/2023
5
5555555

Great communication!

Suzanne
Hyattsville
MD
Date:
1/13/2023
4.25
4.254.254.254.254.254.254.25

Communication and timing and everyone was involved. Just made it easy

Corey
Temple
TX
Date:
1/13/2023
5
5555555

Amanda was fantastic throughout our mortgage loan experience. She promptly answered all questions and was consistently friendly, positive and professional.

Charles
Annapolis
MD
Date:
1/13/2023
5
5555555

Tyler was very professional, prompt, and just very easy to work with. He made the process easy and answered all my questions. Wouldn't have had it any other way!

Gabriela
Tampa
FL
Date:
1/12/2023
5
5555555

Your team is always there for any questions I needed . Thank you so much!!!

Phuc
Richmond
TX
Date:
1/12/2023
5
5555555

Joe and his team are awesome! They were there for me from start to finish, welcoming, attentive, very helpful and knowledgeable and most of all patient with me 😅. I am so thankful to have had them on my team. Thank you 🙏🏼

Sonia
Spring Hill
FL
Date:
1/12/2023
5
5555555

They worked tirelessly to make sure I got what I needed and were patient with me when I was busy.

Eve
Victor
NY
Date:
1/11/2023
5
5555555

They are good what they doing

Sam
New Britain
CT
Date:
1/10/2023
5
5555555

The process was quick

Nazaret
Nampa
ID
Date:
1/10/2023
4.75
4.754.754.754.754.754.754.75

Marc Mitchell and Amy Herb.

Thomas
Washougal
WA
Date:
1/10/2023
5
5555555

Easy pace n straight forward

Tolulope
Washington
DC
Date:
1/10/2023
5
5555555

What made my experience great was Mr Trey Jordan and his excellent team and there team working together to get business taking care of real quick.

Virgil
Rosenberg
TX
Date:
1/10/2023
5
5555555

Branden worked with us and was always open for discussion. He explained every step of the process.

Chad
Flagstaff
AZ
Date:
1/10/2023
4.75
4.754.754.754.754.754.754.75

It was easy to get a message to Chris and team and the response time was usually less than an hour.

Kristopher
Glen Burnie
MD
Date:
1/10/2023
5
5555555

Mark is very helpful to the customers and he makes this experience easier. I appreciate his hard work and dedication .Truly a blessing and asset to the company and people lives

April
Date:
1/9/2023
5
5555555

Jeff was extremely efficient and trustworthy. He was able to answer all of my questions in a timely manner.

Justin
Pompano Beach
FL
Date:
1/9/2023
5
5555555

Ray and team were very responsive and kept me informed all the way through the transaction. Also took time to explain things when I had questions.

Dawn
Midlothian
TX
Date:
1/9/2023
4.5
4.54.54.54.54.54.54.5

The knowledge, patience, and friendliness of Jason. He communicated the loan process in a way my husband and I could understand and we completely trusted his direction and recommendations.

Marnasha
Portland
OR
Date:
1/9/2023
5
5555555

Everyone responded quicky

James
Eagle
ID
Date:
1/9/2023
4.75
4.754.754.754.754.754.754.75

It was just easy for the most part.

Jacob
Rome
GA
Date:
1/9/2023
5
5555555

The high level of attention and explanations helped guide me through the whole process.

Tariq
Reston
VA
Date:
1/9/2023
5
5555555

They made the process easy and with no stress

Kindallinn
Williston
ND
Date:
1/9/2023
5
5555555

Quick closing, always straightforward

Troy
Colorado Springs
CO
Date:
1/8/2023
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Expect The Best.

  • High-quality loan processes and procedures
  • Early delivery of closing documents and loan funds
  • Some of the fastest turn times in the industry
  • Outstanding customer service
  • BBB rating of A+

9,000

+
Team Members

4,000

+
Licensed Employees

700

+
Branches

$72.5B

Volume 2021

275,000

+
Verified Reviews

237,000

+
Units 2021

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Tom Dixon
President - Closing & Post Closing
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
Executive Vice President of Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Betty Graham
President - Liaison Team
Nikki Johnson
EVP, Corporate Closing
Nate Bisco
EVP Branch Optimization
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Louise Thaxton
AWI CEO and Branch Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Q2 1996
  • 04/96 - Fairway Was Incorporated 
Q3 1996
  • 09/96 - 1st Branch Opened
Q4 1996
  • 10/96 - 1st Funded Loan 
Q2 1998
  • 05/98 - 1st Warehouse Line Opened

Talk to a Fairway Professional

Find out why Fairway puts borrowers first, every time.

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Q3 2004
  • 07/04 - Corporate Office Opened in Plano, TX 
Q2 2005
  • 05/05 - 1st Underwriter Hired
Q3 2007
  • 08/07 - Received FHA Title II DE Lender Approval

Fairway's Story - Discover Our Why

Video Caption: The Story of Fairway Independent Mortgage Corporation - Discover Our Why

Q2 2009
  • 05/09 - Reached 500 Team Members
Q3 2009
  • 07/09 - Received VA Automatic Lender Approval 
  • 07/09 - Received Fannie Mae Approval
Q2 2010
  • 04/10 - Opened Fairway's AMC, Frisco Lender Services

Fairway's Story - Discover Our Why

Video Caption: The Story of Fairway Independent Mortgage Corporation - Discover Our Why

Q2 2012
  • 04/12 - 1st Military Mortgage Specialist Boot Camp and Home Giveaway to a Wounded Warrior
  • 05/12 - Received Fannie Mae Direct Seller Approval
Q3 2012
  • 07/12 - Licensed in 45 States
Q4 2012
  • 12/12 - $6+ Billion in Mortgage Volume

Fairway's Story - Discover Our Why

Video Caption: The Story of Fairway Independent Mortgage Corporation - Discover Our Why

Q3 2013
  • 09/13 - Reached 1,500 Team Members
Q4 2013
  • 10/13 - Started Servicing Loans
Q2 2014
  • 04/14 - Voted the #1 Best Company to Work for by Mortgage Executive Magazine Based on Loan Officer Votes
Q4 2014
  • 11/14 - Reached 2,000 Team Members

Fairway's Story - Discover Our Why

Video Caption: The Story of Fairway Independent Mortgage Corporation - Discover Our Why

Q1 2015
  • 01/15 - Fairway Established the Employee Stock Ownership Plan (ESOP)
  • 03/15 - First $1 Billion Month in Funding
  • 03/15 - First Reverse Training
Q2 2015
  • 05/15 - Voted the #1 Best Company to Work for by Mortgage Executive Magazine Based on Loan Officer Votes
Q4 2015
  • 12/15 - Funded $11.15 Billion in 2015
Q1 2016
  • 03/16 - Ranked #10 out of the Top 100 Mortgage Companies Based on Volume by Mortgage Executive Magazine
Q2 2016
  • 04/16 - Licensed in ALL 50 States
  • 04/16 - 20th Anniversary
  • 05/16 - Voted the #1 Best Company to Work for by Mortgage Executive Magazine Based on Loan Officer Votes
Q4 2016
  • 12/16 - Closed 2016 with $17.5 Billion in Funding
  • 12/16 - Ranked #7 in 2016 for Top Retail Lenders
Q3 2017
  • 9/17 - Ranked #5 in the First Half of 2017 Among the Top Retail Lenders
  • 9/17 - Ranked #8 in Total Retail Volume (purchase plus refi) in the First Half of 2017
  • 9/17 - Reached 6,000+ Employees

Fairway's Story - Discover Our Why

Video Caption: The Story of Fairway Independent Mortgage Corporation - Discover Our Why

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers